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Jessica Barron

Key Data Operator

San Jose, CA

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Work Experience

Key Data Operator

State Compensation Insurance Fund
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San Jose, CA
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2001 to 2011

Perform Key Data entry operations and work with little or no supervision - make daily decisions needed to determine and control work priorities and assignments. 
• Perform general clerical work of average difficulty and follow directions - work closely with staff and other personnel in other Business Units. 
• Play a role as part of the team and make useful contributions toward the team goal - provide a smooth flow of work activity. 
• Have the ability to work under noisy conditions. 
• Responsible on daily basis; Benefit Letters, Medical Checks and Comp Checks. 
• Responsible on daily basis; Medical Legal, audit and verification, online comp and reopens. 
• Responsible on daily basis; Pay medical bills, investigator bills, mileage bills and hospital bills.

Office Assistant

State Compensation Insurance Fund
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San Jose, CA
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2000 to 2001

Provide claims adjusting and clerical support: processing, preparing, updating and maintaining documents and files. Excellent customer service in the performance of all job duties. 
• Process mail, faxes and court ordered subpoena copy request according to Regional Office. Open incoming mail and packages and process outgoing mail. Recycle; look for opportunities to save money. 
• Provide telephone support: Answer routine business questions accurately and completely, listen intently and completely to obtain accurate information before transferring telephone calls to appropriate party and/or resolving telephone inquiry. Respond to customer request at all times.

Additional Information

My strengths are strong organizational, communication, problem-solving, and analytical skills, along with the versatility, flexibility, and willingness to work within constantly changing environments and priorities with enthusiasm. I am dedicated and responsible with extensive customer service skills. I am known for resolving customer inquires and grievances to resolution. 
 
• Ability to do detailed work. 
• Knowledge of basic computer skills. 
• Ability to work within deadlines. 
• Ability to work independently and as a team member. 
 
• A positive work attitude. 
• Ability and flexibility to adapt to changes. 
• Ability to lift and move inventory and files. 
• Predictable attendance. 
 
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