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Jessica Gagliano

Sober Living House Manager

Phoenix, AZ

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To utilize my background in mental health services, behavioral health, and management/administrative experience

Work Experience

Sober Living House Manager

A Journey Forward
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Scottsdale, AZ
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October 2014 to November 2014

closed) 
A Journey Forward/Unhooked 
* Manager 8 women house with recovery addiction, monitor curfew, observe 
UDS and breathalyzers, intakes and move outs of clients, transportation for appointments, enforce the house rules, chore selection for clients, assist with recovery of the clients when needed, daily documentation of clients. Microsoft word.

Milieu Counselor

Jefferson Hills
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Aurora, CO
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August 2014 to October 2014

Gang Unit: 28 adolescents on the unit ranging in a ages between 14- . Monitor daily activities, groups, safety and security, visitation, check in for passes, UA residents, room searches for contraband, 15 minute checks to confirm all where present, physical take downs when needed. Daily documentation, weekly PC check in's with 3 clients, ISP completed weekly. Tier system, Internet Explorer, Microsoft Office.

Clinician

Community Medical Services
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Phoenix, AZ
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June 2014 to August 2014

General mental health/SMI population, Pain managements clientele, 95+ 
caseload, intake, assessments, case management, individual service plans, relapse prevention, cultural assessments, attend provider appointments to confirm updated behaviors and symptoms, submission of referrals, and confirm proper documentation has been entered. Crisis intervention and DTS/DTO assessments. Internet Explorer, Microsoft Office, Methasoft Software.

ACT Specialist

Partners In Recovery
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Peoria, AZ
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January 2014 to May 2014

SMI/Substance Abuse 15+ clientele, referrals for clients based on their 
needs, intake into residential housings, referrals for housing needs including the ACT House, discharge and following protocol from hospital discharges, filing of amendments, status reports, and petitions for COT clients, transportation needs, staffing with clinical team, BHMP and RN, assist with ALS/ILS skills, medication observations, and VocRehab needs for employment. Intergraded health services with assistance in medical follow up appointments and medical needs, on call for crisis needs and assessment for DTS/DTO in a crisis situation. Working with Peer Mentors, and Family Mentors. Internet Explorer, ClaimTrak, NextGen

Clinical II/Pool Staff

Lifewell Behavioral Wellness
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Phoenix, AZ
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June 2012 to March 2014

SMI/Substance Abuse 24 hour facility; Individual counseling sessions, 
facilitate group sessions, Individual Service Plans, assessments, intakes, crisis intervention, assist BHPP with daily activities including chores and cooking, monitor self-administration of medication, chart daily progress notes, case management, room checks, drug and alcohol testing. Internet Explorer, ClaimTrak, Site log, NextGen

Case Manager

Partners In Recovery
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Peoria, AZ
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June 2013 to January 2014

SMI/Substance Abuse 30+ clientele, referrals for clients based on their 
needs, intake into residential housings, discharge and following protocol from hospital discharges, filing of amendments and petitions for COT clients, transportation needs, staffing with clinical team, BHMP and RN. Working with VocRehab Specialists, Peer Mentors, and Family Mentors. Internet Explorer, ClaimTrak, NextGen

Independent Accounting Specialist

Weather-Tek Design Center, Inc
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Brookfield, WI
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February 2006 to October 2012

Resident Assistant

Weather-Tek Design Center, Inc
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Wickenburg, AZ
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August 2011 to January 2012

Maintain resident co-living situations, in-take of new patients, random room 
searches, drug and alcohol testing, transportation to appointments, review policy and rules, encourage residents to maintain their daily routine and eating schedules, attend meetings regarding updates on patients.

On-Call Advocate

The Woman's Shelter
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Waukesha, WI
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August 2005 to August 2010

Weekly on-call volunteer position; met with SAIN RN at the ER when client 
arrived, assessed for treatment, assisted client through rape kit and questionnaire by the RN, contacted law enforcement and confirmed that client rights were being met during interview process, offered therapy options, assist with safe pickups of clients or taking clients from the hospital to the safe zone housing, training, documentation of cases.

Education

Bachelor in Psychology

Ottawa University

August 2008 to May 2012

Associate in Paralegal

Bryant and Stratton

June 2006

Master in Psychology

Ottawa University