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Kelsey Kelley

Customer service

Hardinsburg, IN


Work Experience

Customer service

nt experience / skills 
• Childcare & Senior Care



Handling cash.


General Studies

Lowell Senior High School

August 2006 to January 2010

Additional Information

Professional Skills 
KHC (Kind Hearted Care) Louisville, KY General Manager December 2012 - Present 
• Manager at an upscale spa. I've increased the business by almost 40% in only 2 months. 
• Work with scheduling. Use computer programs such as: Microsoft word, Excel, and Google Docs. 
• Book and manage clients, and keep a client list up to date. Collect money from session fees from clients. 
• Answer calls. Sometimes multiple calls at one time. I handle a lot of multi tasking. 
• Customer service. I handle all clients, and client complaints if any. I make sure the business runs smoothly. 
Maxim Healthcare Jeffersonville, IN CNA/HHA March 2012 - December 2012 
• Taking care of Seniors, Children, and Adults/children with disabilities. 
• Home Health Care. So I went to a residents home, and cared for them, did some chores, and light cooking. 
LA Tan Merrillville, IN Tanning Consultant October 2010 - December 2011 
• Knowledge of skin care, sun exposure, tanning equipment, and tanning products. 
• Cleaning tanning beds after use. 
• Sales of tanning products, such as skin care products, lotions, moisturizers, etc. 
Claire's Boutique Merrillville, IN Manager / Sales Associate January 2010 - February 2012 
• Cashier. Hearing customer feedback, assisting them with any last minute sales. Handling cash, giving change. Balancing cash drawers. 
• Managing price mark downs, sales, customer product return, creating display cases, organizing and ordering new store merchandise. 
• Opening and Closing the store. As well as store clean up.