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Kelsey Kelley

Customer service

Hardinsburg, IN

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Work Experience

Customer service

nt experience / skills 
• Childcare & Senior Care

Sales

Google

Handling cash.

Education

General Studies

Lowell Senior High School

August 2006 to January 2010

Additional Information

Professional Skills 
KHC (Kind Hearted Care) Louisville, KY General Manager December 2012 - Present 
• Manager at an upscale spa. I've increased the business by almost 40% in only 2 months. 
• Work with scheduling. Use computer programs such as: Microsoft word, Excel, and Google Docs. 
• Book and manage clients, and keep a client list up to date. Collect money from session fees from clients. 
• Answer calls. Sometimes multiple calls at one time. I handle a lot of multi tasking. 
• Customer service. I handle all clients, and client complaints if any. I make sure the business runs smoothly. 
 
Maxim Healthcare Jeffersonville, IN CNA/HHA March 2012 - December 2012 
• Taking care of Seniors, Children, and Adults/children with disabilities. 
• Home Health Care. So I went to a residents home, and cared for them, did some chores, and light cooking. 
 
LA Tan Merrillville, IN Tanning Consultant October 2010 - December 2011 
• Knowledge of skin care, sun exposure, tanning equipment, and tanning products. 
• Cleaning tanning beds after use. 
• Sales of tanning products, such as skin care products, lotions, moisturizers, etc. 
 
Claire's Boutique Merrillville, IN Manager / Sales Associate January 2010 - February 2012 
• Cashier. Hearing customer feedback, assisting them with any last minute sales. Handling cash, giving change. Balancing cash drawers. 
• Managing price mark downs, sales, customer product return, creating display cases, organizing and ordering new store merchandise. 
• Opening and Closing the store. As well as store clean up.