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Kenneth Parker

Freelance Designer/Developer/Graphics Expert

Klamath Falls, OR

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Work Experience

Free Lance Designer/Developer

Nerds R Us
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Klamath Falls, OR
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June 2012 to November 2013

Achieved customer satisfaction and extend company value with innovative web design and graphics. 
• Extend company venue value by having the ability to create custom template designs for CMS Joomla UI/UX. 
• Created value for customer with new layouts, color themes, custom created graphics in 3rd party templates. 
• Brought extra value to the company with extended knowledge of CMS platforms. 
•Technologies used; PHP, HTML, CSS, Dream Weaver, Adobe creative suite CSS5, MySql, JavaScript, Joomla CMS, Zen Cart, Google Maps API, IIS7, Windows 7,8 & Vista.

Customer Care Representative

National Electronics Warranty
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Klamath Falls, OR
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2004 to 2012

Resolve customer complaints and provide information via telephone. 
• Mentor new hires with education, encouragement and technical assistance.

Customer Care Representative

Sykes, Inc
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Klamath Falls, OR
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2003 to 2004

Resolve customer complaints and provide information via telephone.

Freelance Web Design

Extron, Freemont, CA
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September 2002 to November 2002

2002 
• Extended value for a small business and increased customers satisfaction by re-imaging and design of their company website assets. 
• Achieving lower cost for the business by producing and deploying their website. 
•Technologies used; HTML, CSS, Dream Weaver, PhotoShop, Fireworkds, IIS

Network Administrator & Web Page Developer

Alltronics
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Gilroy, CA
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2001 to 2001

2001 
• Increased the business value for small business by installing, integrating small business Win NT network. 
• Extend value of hardware with maintenance of SAN server and hub connections. 
• Brought company new value with new web pages for company eBay-saleable items to expand company revenue. 
• Researching and reporting for various products. 
•Technologies used; HTML, CSS, Dream Weaver, Adobe Photoshop 6, Window Server 2000, IIS5, EBay

Web Administrator

Align Technology
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San Jose, CA
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2000 to 2000

2000 
• Increased corporate value by installation, integration and maintenance of remote redundant web system. 
• Actively adding value as a proactive member of the company web team to help bring satisfaction for the company and it customers. 
• Extending value of the company by maintaining, programming, editing and updating corporate web pages as part of web team. 
•Technologies used; HTML, CSS, JavaScript, Dream Weaver, Adobe Photoshop, Flash, Visual Source Safe, IIS 5, Windows NT 4, Windows 2000 Server.

Valued member

RWB Financial Services, Inc
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San Jose, CA
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1997 to 2000

of the company web team. 
• Extended company value by maintaining remote web server, remote administrative web system and security functions. 
• Extending value of the company by maintaining, programming, editing and updating corporate web pages as part of web team. 
• Added value with new web graphics and multimedia 
• Added value with creating software cover art for print media 
•Technologies used; ASP, HTML, CSS, JavaScript, Dream Weaver, Adobe Photoshop, Flash, FrontPage, Adobe PDF, Adobe Premiere, Windows NT 4, Windows NT4 Server, IIS 4

Education

Bachelor of Science in Information Technology and Internet Development

Kaplan University

Associate of Science in Computer Graphics Technical

Gavilan College

Additional Information

Operating Systems: Windows, Linux 
Web Platforms; IIS7, Apache 
Development Environments: Adobe CS5 suite, Dream Weaver, Visual Studio 2010, Flash 
Languages: JavaScript, HTML5, CSS2 & 3, PHP 5, ASP.NET VB4 
Database Tools: MySql, MySql Lite, Hidi MySql client 
Source Control: Visual Source Safe 
API: Google maps 
Graphics tools: Adobe Photoshop, Fireworks, Paint shop and other image editors. 
Office Tools: MS Office Suite, Word, Power Point, Out Look, Visio