Warner Robins, GA
Authorized to work in the US for any employer
September 2014 to Present
I worked in the refugee camps on the Lebanese/Syrian border to provide food, shelter, inoculations as well teach in the camps makeshift school. I also solicited funding/corporate sponsorship for new daycare, schools and medical care centers in this impoverished area. This is a volunteer position.
Complex Director of Sales & Marketing
July 2013 to September 2014
I was responsible for hotel, Macon Arena which seats up to 9,452 & Edgar H. Wilson Convention Center with over 200,000 square feet flexible meeting space and the downtown historical Macon Auditorium with 2,668 seats. My team consists of sixteen Sales, Catering, Event Detail and Entertainment Booking Managers. Our hotel portions offer an additional 6,000 sq. ft. of meeting space and a state-of-the-art business center in addition to the meeting space at the Macon Centreplex convention center. Our Vintage Restaurant and Bar seats 200. We are unique in that we are the only full-service, four diamond hotel in all of Middle Georgia. During my tenure I have secured a new hockey team the Macon Mayhem to begin play in autumn 2015. Increase group rooms 15.8% and rose group
-In July 2014 hotel's contingency plan positioned this hotel for imminent sale.
Script Writer-CBS Daytime Television Division-Los Angeles and New York- (1987-present) Television writer under pen name for daytime three serials. (Soap Operas) "Guiding Light" and "As the World Turns", no longer air, "The Bold and the Beautiful" has aired since 1987. (Part-time)
Director of Sales & Marketing Millennium Hotels
March 2012 to July 2013
780 rooms with 65,000 meeting space plus additional 35,000 convention booth area for a total of […] The famous rotating "Top of the Riverfront" Restaurant, 4th Street Grille, Palm Café and Martini Lounge. This Convention Hotel was one block from St. Louis Cardinal's Busch Stadium. I was hired to begin an extensive two year renovation. It was discovered that the structural damage of both towers would not allow for a renovation. Groups Sales up +18,000 rooms in eighteen month tenure with group rate up $8.83 with 37% increase in group rooms.
-The hotel closed permanently because of severe building structure issues.in late January 2014
General Manager & Director of Sales & Marketing
January 2011 to March 2012
I was hired to re-position this hotel to a luxury boutique venue. I hired and trained the sales and catering team. This now Four Diamond historic 1905 bank building that has been converted to a luxury boutique hotel in prime downtown location was close to Beale Street and the Mississippi River. Now with 110 rooms of which 44 are suites and 3,500 sq. ft. meeting space this hotel is now the mid-south premier luxury address. This includes the famous "Rooftop on Madison". "Eighty-Three" Restaurant provides high end catering experience for all events and meetings.
-One year plus contract project was completed.
Director Sales, Marketing & Public Relations
June 2008 to January 2011
New York - Villa Roma Golf Resort, Spa & Conference Center -(June 2008 to January 2011)
Four Diamond Four Season Resort - 590 room/suites with 150 in main building. With lock out rooms 1,008 rooms was our maximum. The resort lay on 620 acres. We had 127, 500 square feet convention meeting space. There was 15,600 sq. ft. in main building. Amenities included six pools, resort skiing lodge, 6,000 sq. ft. fitness center, Eighteen hole Championship Golf Course, Wii Room, Indoor Tennis, Racquetball, Eight lanes bowling alley, children's day care/summer camp. Seven seasonal restaurants, three lounges, ice cream parlor, Villa Roma Spa with full line of services, horseback riding/stables, and a […] seat Forum Theatre. My sales segments: new business, sports, entertainment, corporate leisure. The LPGA, Miss New York Pageant, Empire Games booked for resort. Responsible for sales/marketing team of eight members and a Convention Service & Catering team of twenty four. Revenue increase 33% in two year tenure with 17% increase in rate. Group Revenue: +18% in 2009 + 23% in 2011 + 31% year over year. Corporate, Association Conventions, Specialty/Ethnic Weekend/Events lead to increases. I hosted Weekly Radio Show promoting the Villa Roma on Thunder 102.1 FM. I had my own region which was Vermont, New Hampshire/Eastern Massachusetts and shared Long Island, NY with my Senior Sales Manager. Responsible for all marketing, company newsletters and advertisement. Created and updated our resort Face book, Four Square, Twitter, blog, booking apps. I was the recipient of the 2010 Man at Work Community Leader Award from New York Legislature.
-Property listed for sale January 2011 because owner wanted to retire.
June 2005 to June 2008
I began at this 214 room Four Diamond hotel as Director of Sales & Catering and I was promoted within first six months to GM. Set record profit and growth for this 35 year old hotel. I also maintained Director of Marketing job duties as GM. 205 associates/managers 22,500 sq. flexible meeting /convention spaces. The Columbia Grill and Bar, sat 286. It is a Full Service Seafood/Chop House Associate turnover down over 300% during GM tenure. I developed strong marketing TLCP revenue management system. We hosted Miss Oregon USA from 2006, Miss Black Oregon and Miss Earth United States national contest. Totals -REVPAR Index 122.6 ADR 108.1 OCC 131.1 2007. I was the Sheraton brand "Producers of the Year" for highest occupancy increase in 2007.
-Ownership-one brother passed away and one fell gravely ill. Day to Day operations became uncertain.
Embassy Suites- Marin County Convention Center
June 2002 to June 2005
Director of Sales & Marketing Embassy Suites Marin County Conference Center - San Rafael, CA - (June 2002 to June 2005) This beautiful 235 All suite Four Diamond property with 13,000 sq. ft. Meeting Space interior and 6,000 sq. ft. Outdoors. The Grille 101 Chop House Restaurant seated 350 Connected to 1,960 seats Marin Veterans Auditorium & 22,500 Exhibit Hall. My sales segments: new business, entertainment, sports and corporate leisure. -Regional Trainer for RMS/FMS/On Q reservation system. -Created award winning marketing incentives and advertising. -Group Rooms increased 34% over three year tenure -ADR increase of $ 21.63 in three years. -Created very successful second/third wedding market segment. -Best Marketing Campaign 2004 "Your Only Move in Marin" SF Biz Journal -Best Marketing Campaign 2005 "Stay and Play on Our Side of the Bridge"
Regional Director Sales/Operations
January 1998 to June 2002
Regional Director Sales & Operations Marcus Hotels & Resorts – (January 1987 to June 2002) 1987-89 Sales Manager- Hilton Milwaukee City Center, Wisconsin- Corporate/Entertainment Sales 1989-92 Sales Manager- Miramonte Resort Indian Wells, California.-SMERF/Sports Sales Segments. Four Diamond 224 all-suite resort/ 18,000 sq. ft. meeting space 6,000sq ft. Spa/Remedy Center/Two Golf Course/Horse Stables & Ranch/”Brissago” Restaurant/Boutique/Day Care Center 1992-94 Director of Sales and Marketing- Miramonte Resort,- Indian Wells, CA-Entertainment Market 1994-96 General Manager -Miramonte Golf Resort-Indian Wells, CA 1996-98 General Manager-Hilton Doubletree Roswell, GA –Olympic Opening 1998-01 Regional Director Sales/Operations-Southeast(12 properties)-Columbia SC 2001-02 Regional Director Sales/Operations-Midwest-(17 properties)- Omaha, NE -Marcus Hotels sold off 95% of their then hotels and reduced then portfolio to just ten full-service hotels.
DC9 and MD
January 1982 to January 1987
January 1982 to January 1987 )
I was responsible for training, recruitment and human resources for flight attendants, airport personnel, and maintenance positions. Completed and supervised FAA inspections of all flight attendants on DC9 and MD 80 aircraft.
-Ozark Air Lines merged with Trans World Airlines (TWA) - My department was eliminated.
Bachelor of Arts and Bachelor of Science in world History/International Studies/Secondary Education
Special Skills: Opening Experience/Multi-Unit Sales and GM/Launch Product GM/Marketer District/Regional Director of Sales/Operations. Strong mentoring skills with many associates /managers promoted under my tutelage. I am a "Renovation and Repositioning Specialist", with all my hotels/resorts undergoing extensive refurbishments or sales refocus since 2002.
Training/Awards: Delphi, CI/TY Marriott. On Q Hilton. Interstate Hotels Director of Sales and Marketing Certification 2014, Business Economic Impact Person of Year Macon 2014, Business Person of Year voted by New York State Legislature in 2010, World Hotels Luxury Hotel Training 2011, Starwood GM Training and Certification 2007, Starwood Director of Sales and Marketing Training, 2006, Hilton Director of Sales Training Embassy Suites Brand 2003, Hilton Extensive 6 week Hilton Revenue Management Certification.