Twenty five year hospitality veteran with regional; as well as extensive property Director of Sales and Marketing and General Manager experience primarily in four diamond hotel/resorts. With four ownership sales in ten years, I am looking for a solid, stable and growing company.
Centreplex Director of Salesand Marketing
July 2013 to Present
Director of Sales & Marketing for 220 room Four Diamond, Full Service Hotel. Responsible for hotel, Macon Arena which seats up to 8,000& Macon Convention Center with over 180,000 square feet flexible convention center with meeting space and the downtown historical Macon Auditorium with 2886 seats. Responsible for selling events at 8000+ Macon Coliseum.
Located in Macon, Georgia, "the Cherry Blossom Capitol of the World" the Macon Marriott City Center is an ideal downtown hotel with convenient access to all of Macon's historical sites, museum district, art galleries, and trendy night spots. Our Macon, Georgia hotel's guestrooms and suites feature luxurious bedding, wireless internet and a 37" flat panel TV. For business travelers, our Macon hotel is conveniently connected to the Macon Centreplex convention center. Our Macon, GA hotel offers 5,000 sq ft of meeting space and a state-of-the-art business center in addition to the meeting space at the Macon Centreplex convention center. After a day of conferences, meetings or sightseeing unwind and enjoy our indoor pool, whirlpool and fitness center. Meet up with colleagues at the Vintage restaurant and bar before your night out. Unique among luxury hotels in Macon, GA, our warm and inviting environment makes the Marriott the best choice for business travel, weekend getaways or family vacations.
Director of Sales & Marketing
March 2012 to July 2013
Director of Sales & Marketing
Millennium Hotel- Downtown St. Louis Arch Missouri
780 rooms with 65,000 meeting space plus additional 25,000 convention booth area.
Downtown Location. The famous rotating “Top of the Riverfront” restaurant, 4th Street Grille, Palm Café and Martini Lounge.
Hired to sell the new renoated property, the renovation ceased as it was determined the hotel has structural issues that would close its doors in January 2014,
Convention Hotel one block from St. Louis Cardinal’s Busch Stadium.
Interim Position – Presently Training entire new sales team and potential DOSM.
Renovation desperately needed is now delayed from 2013 to 2015
General Manager & Director of Sales & Marketing
January 2011 to March 2012
Hired to re-position hotel through extensive renovation and hire/train sales and catering team.
Four Diamond historic 1905 bank building that has been converted to a luxury boutique hotel in prime downtown location. - 110 rooms of which 44 are suites.
3,500 square feet meeting space. This includes the famous “Rooftop on Madison”.
“Eighty-Three” Restaurant provides high end catering experience for all events and meetings. Formerly Grill 83 which is consistently one of Memphis Top 5 restaurants.
Conde Naste Top 75 Hotels in the World.
Responsible for social network media, marketing and public relations.
Group rooms grew 33% in 2011 and 2012 is 167% over last year’s pace.
-Proposed expansion has been delayed until 2016.
Director Sales, Marketing & Public Relations
June 2008 to January 2011
Four Diamond Four Season Resort – 590 room/suites on 620 acres.
127, 500 square feet convention meeting space. 15,600 in main building.
Amenities included six pools, resort skiing lodge, 6,000 ft fitness center,
Eighteen hole Championship Golf Course, Wii Room, Indoor Tennis, Racquetball, Eight lanes bowling alley, children’s day care/summer camp.
Seven seasonal restaurants, three lounges, ice cream parlor,
Villa Roma Spa with full line of services, horseback riding/stables
750-1500 seat Forum Theatre.
My sales segments: new business, sports, entertainment, corporate leisure.
LPGA, Miss New York Pageant, Empire Games booked for resort.
Responsible for sales/marketing team of seven.
Convention Service & Catering team of twenty four.
Revenue increase 33% in two year tenure with 17% increase in rate.
Group Revenue: +18% in 2009 + 23% in 2011 + 31% year over year.
Corporate, Association Conventions, Specialty/Ethnic Weekend/Events lead to increases.
Hosted Weekly Radio Show promoting the Villa Roma on Thunder 102.1 FM
* Responsible for all marketing, company newsletters and advertisement.
Created and updated our resort Face book, Four Square, Twitter, blog, booking apps.
2010 Man at Work Community Leader Award from New York Legislature.
2010 Sullivan County/Catskills Community Innovator Award Recipient.
-Property listed for sale January 2011
June 2005 to June 2008
Started at this 214 room Four Diamond hotel as Director of Sales & Catering and I was promoted within first six months to GM. Set record profit and growth for this 35 year old hotel. Maintained Director of Marketing job duties as GM. 205 associates/managers
22,500 sq flexible meeting /convention spaces.
Columbia Grill and Bar, seats 286. Full Service Seafood/Chop House
Associate turnover down over 300% during GM tenure.
Developed Strong marketing with "You Belong" reaching out to ethnic communities
TLCP revenue management system. 2007 Totals –REVPAR Index 122.6 ADR 108.1 OCC 131.1
Director of Sales & Marketing
June 2002 to June 2005
235 All suite Four Diamond property with 13,000 sq ft Meeting Space interior and 6,000 sq ft Outdoors.
Grille 101 Chop House Restaurant seats. 350
Connected to 1,960 seats Marin Veterans Auditorium & 22,500 Exhibit Hall.
My sales segments: new business, entertainment, sports and corporate leisure.
-Regional Trainer for RMS/FMS/On Q reservation system.
-Created award winning marketing incentives and advertising.
-Group Rooms increased 34% over three year tenure
-ADR increase of $ 21.63 in three years.
-Created very successful second/third wedding market segment.
-Best Marketing Campaign 2004 “Your Only Move in Marin” SF Biz Journal
-Best Marketing Campaign 2005 “Stay and Play on Our Side of the Bridge”
-Best Visual Tour 2005-still maintained on hotel web-site.
-Televised Miss California USA 2006 Pageant brought to hotel/Veterans Auditorium sold 1100 of 2200 seats available.
Regional Director Sales & Operations
January 1987 to June 2002
1/1987-6/2002) Marcus Hotel & Resorts Corporation.
1987-89 Sales Manager- Hilton Milwaukee City Center, Wisconsin- Corporate
1989-92 Sales Manager- Miramonte Resort Indian Wells, California.-SMERF
Four Diamond 224 all-suite resort/ 18,000 sq ft meeting space
6,000sq ft Spa/Remedy Center/Two Golf Course/Horse Stables & Ranch/”Brissago” Restaurant/Boutique/Day Care Center
1992-94 Director of Sales and Marketing- Miramonte Resort,- Indian Wells, CA
1994-96 General Manager -Miramonte Resort-Indian Wells, CA
1996-98 General Manager-Baymont Inn & Suites Roswell, GA –Olympic Opening
1998-01 Regional Director Sales/Operations-Southeast(12 properties)-Columbia SC
2001-02 Regional Director Sales/Operations-Midwest-(17 properties)- Omaha, NE
-As General Manager with Baymont Inns, Omaha, Nebraska Increased RevPar Index 12%. Increased ADR by $4.50. Improved GOP by 4.35% while reducing operation costs by 7.7%
-Columbia, South Carolina: Improved Internal Accounting Audits from failing to outstanding score. Achieved lowest annual turnover percentage in 100 properties. Increased ADR $17.00 over 4 year period
-Roswell, Georgia: Increased ADR by $ 16.00 over a 2 year period .1996 96% year occupancy and in 1997 97.5%.
2002-the sale of 95% of Marcus Hotels to La Quinta Inns and other holdings
Human Resources Manager
January 1982 to January 1987
HUMAN RESOURCE MANAGER Responsible for training, recruitment and human resources for flight attendants, airport personnel, and maintenance positions. Completed and supervised FAA inspections of all flight attendants on DC9 and MD 80 aircraft. Ozark was bought by Trans World Airlines and Human Resources Department was disbanded.
BA World History BS International Studies/Politics- Two Degrees in International Studies including History, Political Science, Management & Certified Secondary Teacher NY, NJ, CA
Regional Sales, Marketing, Public Relations, Operations, Human Resources,
Opening Experience and Renovation Specialist/Multi-Unit Sales and GM/Launch Product GM/Marketer.
District/Regional Director of Sales/Operations.
Strong mentoring skills with many associates /managers promoted under my tutelage
Relocate To: Any location in the United States including Alaska and Hawaii
Target Pay: Negotiable