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Kila Quigley

Driven for Excellence

Jefferson, GA

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Authorized to work in the US for any employer

Work Experience

Data Integrity Specialist

Peachtree Medical Billing
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Athens, GA
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June 2015 to November 2015

Responsibilities 
Data entry-Verification of data received electronically and the manipulation of data via excel for the purpose of submission to insurance companies for billing. Manual entry of data including patient demographics, diagnosis codes ICD-9 and ICD-10 codes, insurance carrier information and physician information. Utilization of the internet and other sources for the purpose of researching any invalid information and updating accounts as needed for the purpose of billing the insurance carriers or patients.

Administrative Assistant

Restore Pros/ Indoor Comfort
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Jefferson, GA
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January 2015 to May 2015

Responsibilities 
Data entry, accounts receivable, invoicing, applying payments to invoices and keeping a log of open invoices, scheduling, dispatching, phones and filing.  
Created operations manual for programs utilized within the office, set up and maintain office supplies, organization of office for uninterrupted daily work flow.

Customer Service Representative

Gill North America
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Buford, GA
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January 2014 to December 2014

Data Entry, phones, order entry, warranty claims, returns, credits, reports. 
Email correspondence, updating new product lines and pricing when changes to product occur. Assisting daily, in the needs of clients expediting orders and shipping requests.

Various Contract Assignments

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April 2013 to December 2013

TRC Staffing 
Personnel One 
Express Employement

Customer Service Representative

Yokohama Tire/Apple One
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Buford, GA
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June 2007 to September 2012

Data entry, reconciliation, phones, daily reports, email, writing procedures, order entry, return authorizations, pricing, credit and rebills and EDI orders. 
Assisting daily in the needs of clients expediting orders and shipping requests. 
Working closely with 3 distribution centers located in Georgia, Ohio and California on shipping needs and requests. 
Working with Averitt Express Freight, Old Dominion Freight Lines, New England Motor Freight, Choice Transport, Vitran Express and FedEx to name a few of the larger carriers I had contact with on a regular basis due to shipping discrepancies. 
Sales- Handling sales requests as needed to assist in customer accounts. 
Worked with one of the top dealers for Yokohama Tire and was sometimes the backup for the largest Dealer Yokohama Tire had. 
Ford, Mazda, Volvo, Isuzu and Army and Air Force Exchange Services 
Only contact for customer requests and the needs of national accounts. Handled reconciliation of accounts such as returns and pricing needs for the clients.

Awards

Customer Service Award

Received award and won Customer Satisfaction Contest while at Yokohama Tire Corp, based on a peer poll within the entire company. Rated highest in customer satisfaction based on customer polls.

Additional Information

While working at Yokohama Tire Corp. 
Army and Air Force Exchange Services (AAFES) 
Tasked with reconciling past due invoices account for AAFES entire past due account, based on past due invoices from […]  
No write offs for the company 
Saved company approximately 40+ thousand dollars 
With-out being asked I took on this task and was very successful.