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Kristine Egan

Administrative Assistant

Escondido, CA


Work Experience

Administrative Assistant

REO Real Estate office
Carlsbad, CA

November 2011 to September 2012

Administrative Assistant for a CPA, Controller 
• Administrative Assistant - Insurance office

Debit Card Operations Agent/Customer Service


February 2010 to September 2011

Effectively made decisions concerning reporting a card lost/stolen, add or remove security blocks, release authorizations, and released eBay holds. 
• Created and managed chargeback cases based on Regulation E requirements. 
• Assisted prospective customers with all processes in connection with Risk Operations. 
• Actively created, added, edited and trouble-shot eBay auction seller products, website seller tools, and all other products and services provided to eBay customers. 
• Provided feedback and support to management regarding necessary changes and updates; including policies, upgrades, and customer care issues.

Administrative Assistant

Colliers International and Westfield, LLC
Carlsbad, CA

January 2009 to November 2009

Carlsbad, CA 
Jan. 2009 - Nov. 2009 
• Supported the Department Director and ten Brokers with typing Contract Leases, proposals, Letters of Intent, Counter Offers and correspondence 
• Created and revised marketing brochures for properties and sent corresponding e-mail Blasts 
• Prepared various monthly and weekly reports including Utilities Report, Leasing Activity Report, Traffic/People Count Reports and Sales Summary Reports 
• Executed quarterly marketing reports and marketing brochures 
• Assisted with the collection of monthly rent and delinquent/default letters to past-due tenants 
• Supported Property Accountant with invoices, accounts payable and receivables

Administrative Assistant

Walnut Creek, CA

2007 to 2008

Directly supported JTEC Principals, Hospital Board of Directors and Project Managers 
• Prepared John Muir Medical Center's Board Building Committee and Facilities update reports and PowerPoint presentations 
• Acted as a liaison between JTEC Principals, John Muir Hospital Executives and Consultants 
• Scheduled and coordinated all meetings, conference calls, catering and prepared all documentation 
• Managed corporate calendars, job files and coordinated company travel arrangements 
• Processed payment requisitions, invoices, project documents, plans, submittals, RFI's, change orders and job photos 
• Developed and maintained project directory for two hospital campuses 
• Ordered plans, office supplies, typed business correspondence, and answered multi-line phone system

Contract Administrator

Carlsbad, CA

2005 to 2007

Provided administrative support to the Purchasing Director and Department Managers 
• Executed and managed contracts and change orders 
• Resolved contract and payment issues with trade partners 
• Responsible for monthly budget revisions and monthly budget reports 
• Maintained contract logs and job files

Project Coordinator/Administrative Assistant

Richmond American Homes
San Marcos, CA

2002 to 2004

Directly supported the President and notarized company documents 
• Assisted Project Managers and Project Assistants with check requests and sales release documents 
• Balanced project budgets and attended budget meetings with Project Managers 
• Prepared, issued, and maintained contracts for consultants 
• Processed invoices and project cost codes/ updated budget and contract spreadsheets 
• Ensured payment for consultants and resolved payment issues


Business Administration

University of North Texas -
Denton, TX

Additional Information

• Excellent communication, written and interpersonal skills 
• Dedicated, detail oriented and highly organized 
• Able to work independently and as a Team Player 
• Computer savvy 
• Dependable and hard working