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Leana Chapman

Medical Records Unit Clerk

San Diego, CA

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Work Experience

Medical Records Unit Clerk

Promise Hospital
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San Diego, CA
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July 2006 to September 2009

*Supports all discharges for patients and out patients, communicates stat orders, discharge orders. Serve as a department receptionist, answering phones and perform clerical duties in support. File transcription orders into patients charts for doctor signature also do chart analysis making sure when the patient is released all papers or in the right order. Primary assignments are to doctors making sure they have signed all paper in a timely matter, Fax important documents
07/06 to 09/09 Naval Consolidated Brig Miramar San Diego, California
Correctional Admin/Clerk Medical
*Conduct pre-operational and ACA audits for all case management and programming standards. Identify all non-compliance discrepancies making recommendation to ensure present future compliance. Maintain filing, conduct prisoners record audits, assist in cell inspections, Process new prisoner information into database, compute inmates sentences and audit sentence computations, knowledge and interpretation in legal documentation and terminology. Input legal information pretrial agreement, CA actions and discharge paper work, also prepare release orders.
Process earned time, Discipline and adjustment results, release custody classification changes into computer database. Composed correspondence and report for supervisor signature. File individual documents or information in inmates records. Accurately codes information contained in records. Assembles inmates records checking for completeness, accuracy and compliance with operating Standard Procedure/ACA Standards.

Customer Service Rep

Direct T.V./Professional Satellite
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San Diego, CA
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July 2005 to July 2006

*Assist customer in getting their equipment installed, Communicate with several install company with assisting with installs and appointments, Data entry, fax and e-mail, Make outbound calls to customers to retrieve equipment to avoid collections.

Medical Record File Clerk

Kaiser/Spherion
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San Diego, CA
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January 2002 to January 2004

*Filed medical documents into charts, sorted charts and organized in alphabetical order, worked under strict deadlines, completed all daily tasks and prepared charts for doctors.
Assembles medical records in proper sequence, ensuring all necessary forms and documents are present, accurate and complete. Upon request, initiates and file all heath records in terminal digit order adhering to color-coded system and attaches and file information in patient record

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Customer Account Specialist

Telespectrum
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San Diego, CA
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June 2001 to May 2002

*Assisted customers in managing their accounts, provided rate plan analysis for customers, received and process credit and record information. Type correspondence and transaction documents and process payments and disbursements. data entry, provided friendly customer service. Provided follow-up to customers on the status of orders and assists in troubleshooting issues/problems. Assists Sales staff in meeting customers' needs and requirements by providing ongoing communication regarding the status of accounts. Assure that customers' requests and specifications are confirmed with customers for accuracy and understood by all appropriate internal staff resources.

Education

Grossmont College, Correctional Officer Academy -
San Diego, CA

2004

Medical

United Education Institute -
San Diego, CA

1999 to 2000

Morse High School -
San Diego, CA

1994 to 1995