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Linda Atherton

Advanced Professional Coder

Middleburg Heights, OH

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Seeking a position as a professional medical biller/coder where my expertise in both practice and instruction of medical coding would contribute to the success of your company.

Work Experience

HCIM Instructor

New Horizons Computer Learning Centers
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Garfield Heights, OH
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2007 to Present

• Taught unemployed and displaced workers new skills in Medical Billing and Coding and Advanced Professional Medical Coding 
• Mentored students to maximize success and acted as a resource for information 
• Administered assessments to help students identify knowledge and prepare for the exams

Instructor and Customer/Provider Service

WellPoint
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Mayfield Heights, OH
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2006 to 2007

• Provided training during business transition between WellPoint and QualChoice 
• Assisted in the conversion of data from QualChoice to WellPoint software systems 
• Handled customer issues as Customer Service Representative and interacted with provider offices as a Provider Service Representative

Corporate Trainer

QualChoice Inc
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Mayfield Heights, OH
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1995 to 2006

• Developed and implemented a Customer Service training program 
• Reduced initial employee training period from 4 weeks to 2  
weeks to increase efficiency 
• Developed desk level policy and procedures for implementation of Medicare and Medicaid Customer Service and Provider services 
• Trained all affected employees in the system updates and upgrades 
• Implemented employee assessments during all training programs, primarily in Operations Department 
• Created a shortened training program on Outlook for internal employees 
 
Earlier Experience 
Blue Cross and Blue Shield of Ohio, Cleveland, OH 
Corporate Trainer 
• Successfully trained 100-130 employees per year on insurance enrollment, eligibility quotes, claims processing, customer service and payment processing 
• Processed health insurance claims and performed adjustments to inaccurate claims

Education

Certificate- CBCS in Medical Billing and Coding Specialist

New Horizons Computer Learning Centers -
Garfield Heights, OH

January 2009 to January 2013

Certified Professional Coder CPC-A in Coding doctor claims for procedure and diagnosis

New Horizons Computer Learning Center -
Garfield Heights, OH

January 2009 to January 2013

Certified Medical Administrative Assistant (CMAA) in Doctor office administrative services

New Horizons Computer Learning Centers -
Garfield Heights, OH

January 2009 to January 2013

BA in Business Administration

Baldwin Wallace College -
Berea, OH

January 1986 to January 1991

Additional Information

Skills and Qualifications 
 
• CPC-A (Certified Professional Coder- Apprentice) 
• CMAA (Certified Medical Administrative Assistant) 
• CBCS (Certified Billing and Coding Specialist) 
• Completed 14 CEU's in ICD10-CM 
• Current and up to date on all certifications 
• Strong knowledge of HIPAA rules and regulations 
• Lytec and MediSoft software 
• Customer service call center experience 
• Microsoft Word, PowerPoint, and Outlook (Windows XP)