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Linda Atherton

Advanced Professional Coder

Middleburg Heights, OH


Seeking a position as a professional medical biller/coder where my expertise in both practice and instruction of medical coding would contribute to the success of your company.

Work Experience

HCIM Instructor

New Horizons Computer Learning Centers
Garfield Heights, OH

2007 to Present

• Taught unemployed and displaced workers new skills in Medical Billing and Coding and Advanced Professional Medical Coding 
• Mentored students to maximize success and acted as a resource for information 
• Administered assessments to help students identify knowledge and prepare for the exams

Instructor and Customer/Provider Service

Mayfield Heights, OH

2006 to 2007

• Provided training during business transition between WellPoint and QualChoice 
• Assisted in the conversion of data from QualChoice to WellPoint software systems 
• Handled customer issues as Customer Service Representative and interacted with provider offices as a Provider Service Representative

Corporate Trainer

QualChoice Inc
Mayfield Heights, OH

1995 to 2006

• Developed and implemented a Customer Service training program 
• Reduced initial employee training period from 4 weeks to 2  
weeks to increase efficiency 
• Developed desk level policy and procedures for implementation of Medicare and Medicaid Customer Service and Provider services 
• Trained all affected employees in the system updates and upgrades 
• Implemented employee assessments during all training programs, primarily in Operations Department 
• Created a shortened training program on Outlook for internal employees 
Earlier Experience 
Blue Cross and Blue Shield of Ohio, Cleveland, OH 
Corporate Trainer 
• Successfully trained 100-130 employees per year on insurance enrollment, eligibility quotes, claims processing, customer service and payment processing 
• Processed health insurance claims and performed adjustments to inaccurate claims


Certificate- CBCS in Medical Billing and Coding Specialist

New Horizons Computer Learning Centers -
Garfield Heights, OH

January 2009 to January 2013

Certified Professional Coder CPC-A in Coding doctor claims for procedure and diagnosis

New Horizons Computer Learning Center -
Garfield Heights, OH

January 2009 to January 2013

Certified Medical Administrative Assistant (CMAA) in Doctor office administrative services

New Horizons Computer Learning Centers -
Garfield Heights, OH

January 2009 to January 2013

BA in Business Administration

Baldwin Wallace College -
Berea, OH

January 1986 to January 1991

Additional Information

Skills and Qualifications 
• CPC-A (Certified Professional Coder- Apprentice) 
• CMAA (Certified Medical Administrative Assistant) 
• CBCS (Certified Billing and Coding Specialist) 
• Completed 14 CEU's in ICD10-CM 
• Current and up to date on all certifications 
• Strong knowledge of HIPAA rules and regulations 
• Lytec and MediSoft software 
• Customer service call center experience 
• Microsoft Word, PowerPoint, and Outlook (Windows XP)