Seasoned professional with over 12 years of experience managing business relations and special projects at the C level / senior management level; serve as primary point of contact for and liaison between management, various departments, clients, and vendors; maintain excellent interpersonal, oral and written communication skills; decisive with strong coordination and problem-resolution abilities, flexible with an ability to deal with high volume workloads under pressure.
Executive Administrative Assistant to VP
January 2006 to Present
Administrative Support for Director of Public Relations, Community Relations/Video Production Manager and Communications Manager
January 2006 to Current
Cox Communications - Las Vegas, NV
Provides exceptional high-level administrative support for the Vice President of Public and Government Affairs; responsible for extensive high-profile client interaction, arrangement of all internal/external meetings and conferences, maintains an extensive calendar and heavy scheduling. Prioritize and assists the Vice President with daily work and responsibilities; Drafts and edits executive level documents and key business correspondence, emails, reports, documents, expenses, travel, and special projects; High level of confidentiality. Acts as liaison and maintains open lines of communication among senior executives, middle management, field and administrative staff. Handles the department budget forecast, tracks budget expenditures, expense reports and travel arrangements. Schedule/book conference rooms. Extensive client and vendor contact. Responsible for managing our vendors accounts payables and receivables as well invoicing using Oracle financials; Maintain our FCC Public Files; Liaison with building management for repairs, maintenance and building related issues. Greet guests and visitors; Process purchase orders and audit invoices for payment; Meet weekly with cleaning co to review janitorial services; Manage, order and stock office supplies. Stock kitchen daily; Coordinate internal moves, maintain seating chart and new hire set up; Process outgoing mail and sort/deliver incoming mail Process FedEx shipments. Receive incoming packages, log and deliver. Stock shipping supplies Inspect and organize conference rooms daily; Clean vacated workstations; Provide support to various departments for special projects/events with planning and set-up; Plan catering for office wide functions; Order letterhead, envelopes, and print material, business cards; Manage the overall maintenance and smooth operation of the office; Liaison for our nonprofit organizations & important community initiatives; Supports community events, nonprofit/foundation activities by providing sponsorship, in-kind contributions, and/or volunteers. Supporting/Lead Roles in the following projects: ~ Food Drive
~ Golf tournaments
~ Cox Connects Day
~ Angel Tree Program
~ Reading Week
~ Town Hall Meeting (Live Broadcast)
~ Art in the Park
~ Back to School Fairs
~ Elections 08 & 09
~ Neighborhood Celebration
~ Clark County School District Graduation Broadcast
Executive Administrative Assistant for CEO, COO
Human Resource Recruiter
December 2001 to January 2006
Responsible for setting up and maintaining numerical, alphabetical and subject files; Handled the responsibilities of interviewing candidates and making proper referrals; supervised administrative operations for office of 340 employees, including workflow analysis and institution of new policies and procedures; Handled human resource issues, including interviewing, hiring, training, and termination of administrative personnel. Composed correspondence, reports and memorandums by using computers and standard desktop software; Responsible for reviewing drafts and checked documents for appropriate grammatical usage; Handled the responsibilities of answering queries related to office operations; Responsible for establishing innovative policies and procedures of the organization; Provided guidelines to clerical employees and lower-level secretaries; Handled the tasks of greeting visitors and checking emails regularly; Responsible for monitoring and supervising monthly and weekly cost analysis reports to ensure adherence to the budget.
Executive Administrative Assistant for Senior VP of Client Services
February 1999 to December 2001
Responsible for preparing reports, invoices, letters, memos, financial statements and spreadsheets by word processor, spreadsheet, database and software; Handled the tasks of accounting like managing employee payroll, processing accounts payable, maintaining budget control, finalizing monthly budget reports and preparing investment register; Assisted clients in completing the formalities of housing tenant applications; Performed facilities management and general office duties like ordering supplies and maintains the records of management systems; Responsible for providing administrative and secretarial support for CEO like assisting visitors and answering telephone calls; Solved a number of administrative problems and queries; Served as a liaison in operational issues and resolution of day-to-day administrative tasks.
Summary of Skills
Skilled and dedicated Executive Assistant/Office Administrator with experience in coordinating, planning, and supporting daily operational and administrative functions. Demonstrated capacity to provide comprehensive support for executive-level staff; excels at scheduling meetings, coordinating travel, and managing all essential tasks. Proven ability to work with and partner with CEO, COO and plan office moves; track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames. Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives; proficient in MS Office Suite, Outlook, Windows and Oracle.
Executive Assistant, Executive Support, Administrative Support, Office Administration, Office Manager, Office Administrator, Leadership, Research, Customer Service, Personal Assistant, Gatekeeper, Time Management, Appointment Setting, Scheduling, Customer Support, Client Relations, Accounting, Budget, Finance, Financial, Documenting, Reporting, Invoicing, iExpense, Oracle, Data Entry, Phone Support, Escalations, Calendaring, Computer Proficiency, Creative Problem Solving, Critical Thinking, Data Collection, Documentation, Email, Executive Management Support, Project Management, Database Management, Event Coordination, Filing, Multi-Task management, Travel & Expense, Organizational Skills, PR, Public Relations, Community Relations, Telecommunications, Human Resource, Scheduling, Travel Arrangements, Governing Board Liaison, Type 85WPM, Organizational and planning skills, Communication skills, Information gathering and information monitoring skills, Problem analysis and problem solving skills, Judgment and decision-making ability, Initiative, Confidentiality, Flexibility, Attention to detail and accuracy.