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Marilyn Rickman

Brooklyn, NY

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Authorized to work in the US for any employer

Work Experience

Benefits Consultant

The AflacNY Assurance Co
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New York, NY
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2014 to Present

A national firm providing out-of pocket expenses not covered by health insurance and your everyday living expenses. New York State Life, Health and Accident Insurance License # […]

Human Resources Manager

McRoberts Protective Agency, Inc
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New York, NY
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2013 to 2014

New York, NY 2013 - 2014 
A national firm providing security staffing and security solutions and positioned on the forefront of security technology. 
Human Resources Manager 
Served as a trusted advisor and strategic partner to senior management on matters related to disciplinary actions, 
performance management, employment discrimination, benefits and compensation. Provided HR leadership and support to corporate and field operations in areas that included performance management, talent acquisition, and training. and development, compensation and benefit administration, safety, and employee relations. 
Administered benefit programs including life, health and dental insurance, vacation, sick leave, EAP and FMLA. Tracked and 
Processed workers compensation claims and maintained OSHA log for 2500 employees nationwide. 
Took the lead in the continuing recruitment of personnel required to meet the security needs of the company and a wide 
variety of clients, some requiring extensive FBI clearance. Successfully recruited, interviewed, referred and hired more 
than 800 employees utilizing a variety of methods, including direct sourcing, targeted advertising and the internet. 
★ Improved the timeliness and quality of hiring. Developed and maintained a network of contacts to help identify, source and recruit candidates including agencies and industry related organization 
★ Helped reduce turnover in an industry known for high turnover. Designed and conducted exit interviews for voluntary and involuntary terminations to address exit trends. Created performance appraisal process and trained managers to write and deliver legally compliant performance reviews.

Human Resources Manager

CAI Parks & CAI Food, Inc
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Brooklyn, NY
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2012 to 2013

Brooklyn, NY 2012 - 2013 
A company involved in entertainment and hospitality. Luna Park is a Brooklyn-based amusement park and a strategic 
business unit of CAI Parks and CAI Food. 
Human Resources Manager 
Spearheaded staffing efforts required to ensure the ongoing operations of four amusement parks as well as ssociated.restaurants employing more than 500 workers on a seasonal basis. Planned and directed the identification, recruitment, hiring and onboarding of as many as 700 employees a year 
Vetted the efforts of supervisors and managers to ensure ongoing and harmonious employee relations. Ensured the timely 
processing of all related payroll. Served as the voice and face of senior management in response to employee inquiries regarding 
★ HR policies and procedures, benefits, leaves of absence, performance evaluations and payroll issues. Improved the quality and capabilities of management. Implemented training program for supervisors and managers. 
★ Defended company against adverse actions by employees. Conducted or vetted hiring, terminations, exit interviews, disciplinary actions and investigations. Provided proper documentation to ensure consistent enforcement of related policies. 
★ Provided cost-effective staffing that benefitted both company and employee. Created and managed Internship programs with local universities and colleges. Onboarded oriented and processed 60 International students for summer hires. 
★ Set the foundation for effective employee communications and staffing as well as employee training and development. Designed, created, and implemented employee handbook, park forms, training manuals, new hire orientation, and new hire paperwork. Coordinate employee training in CPR, Fire Safety, and general park operations and management.

Human Resources Consultant

Various Non Profit Organizations, Brooklyn
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New York, NY
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2009 to 2012

Manager / Recruiter/Benefits) 
Administrator of all Benefits, Health, Dental, Life, 403(b), Tax Sheltered Annuity, Transit etc. Administer FMLA, worker's compensation claims, short-term disability benefits, health insurance and COBRA coverage. 
Advertise for and recruit qualified candidates to fill job vacancies; this is to be done both internally and externally. Review and screen resumes, schedule candidates for initial interviews and refer qualified candidates to the appropriate departments for second interviews with those departments' directors. Conduct thorough background checks and use CARGO, ADP and OPWDD. 
★ Provide comprehensive HR orientation for new hires, and complete all necessary paperwork stipulated by the federal, state and city requirements. Enabled managers to better direct their employees and comply with all regulatory requirements. Personally trained supervisors and directors on performance management, workplace safety, grievance resolution procedures and employee relations. Delivered yearly training, per EEOC mandates, to all supervisory employees. 
★ Provide Human Resources management training to the supervisors and directors; this training should include performance management, workplace safety, grievance resolution procedures and employee relations; provide yearly training, per EEOC mandates, to all supervisory employees, and familiarize them with the Employee Handbook. 
★ Advise management staff on employee relations issues and conflict resolution. Provide council on the Corporate Compliance Committee.Track down and file necessary documents e, g, licenses, tests, certifications, etc. to comply with Hospital Guidelines - JCAHO standards. 
★ Provide assistance in compiling documents for Council of Accreditation (COA) 2010 review/audit. Create Salary Comparison Report for Human Resources Committee of the Board of Directors

Human Resources Generalist

Boys & Girls Harbor, Inc
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New York, NY
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2007 to 2009

New York, NY 2007 - 2009 
An organization best known for promoting child protection and welfare through a variety of programs. 
Human Resources Generalist 
Provided tactical support to the Senior Director of HR in an organization with more than 450 employees driving delivery of 22 education programs in a union and nonunion environment. Served as Benefits Administrator in areas that included Health, Dental, Life, 403(b), FSA, Transit, Workmen's Compensation, Disability, FMLA, and COBRA. 
★ Facilitated performance management, compensation and benefits aligned with industry standards. Completed new job descriptions for all staff, assisted in new review program to determine compensation. 
★ Played a pivotal role in attracting top talent to the organization. Coordinated recruiting with site directors. Advised on recruitment decisions. Delivered new employee orientation and onboarding.

Human Resources Director / Generalist

Baltic Street AEH Inc
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Brooklyn, NY
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2004 to 2007

Brooklyn, NY 2004 - 2007 
A not-for-profit corporation dedicated to improving the quality of life for people living with mental illness. 
Human Resources Director / Generalist 
Drove delivery of HR services including staffing, new employee orientation, employee relations management, training and development, benefits administration and payroll processing. Maintained and updated HRIS systems as well as employee policy manuals, job descriptions and performance reviews. Served as designated signature on the company checking account. 
★ Fostered a culture of wellness. Co-chaired Wellness Committee; developed wellness and team building events. 
★ Lowered cost-per-hire by utilizing a variety of non-fee sources. Facilitated payroll on an as needed basis. 
★ Improved benefits quality while reducing benefits costs. Rigorously negotiated all benefits. Added dental coverage and low cost term life, upgraded mental health visits in HMO from 20 to 60.

Education

Master of Business Administration

St. Joseph's College -
Brooklyn, NY

Master of Science in Management

St. Joseph's College -
Brooklyn, NY

Bachelor of Arts in Art History

New York University -
New York, NY