Huntington Park, CA
Authorized to work in the US for any employer
June 2011 to Present (5 years, 1 month)
Home healthcare assistance to senior female, responsible for maintaining a safe home environment, Housekeeping, laundry, nutritious meal preparation and companionship activities. Transport to appointments, shopping, errands and occasional outing. Assistance with personal care, including dressing, bathing, toileting, skin care, etc.
June 2008 to May 2011 (2 years, 11 months)
Customer service (guest care and satisfaction), cashiering, hostess, server, training of other servers, guest conflict resolution, shift closing and opening duties, janitorial duties, re-stocking, closing restaurant (securing alarms and doors), among other duties and responsibilities.
March 2004 to August 2007 (3 years, 5 months)
Transport special education students from home to school and back. Oversee of safety rules and communicate with parents and school personal.
October 1999 to January 2004 (4 years, 3 months)
Managed and assist personnel in providing information to the public on how to complete Immigration Applications for Labor Certification. Also handled daily reports, invoicing delinquent accounts, cashiering and customer service.
Quality Control Supervisor
November 1998 to September 1999 (10 months)
Interviewed and hired new personnel on as needed basis while supervising a staff of 20 Employees. Verified all daily production of goods in an accurate and timely manner. Prepared temporary employee's hours worked on a daily basis and reporting them to employment Agency. Liaison between upper management and warehouse staff on working relations when assistance was needed.
Teller/Customer Service Rep
August 1997 to October 1998 (1 year, 2 months)
Handled a heavy amount of cash on a daily basis, receive payment for utility bills and assist customer with western union, money orders and other transaction. Contact banks and customer employer for verification. Data input for check cashing and other customer transaction. Run reports on a daily basis for balancing of all cash registers.
Lead Cashier Supervisor
October 1993 to May 1996 (2 years, 7 months)
Supervised and assisted all cashiering departments with transaction as needed and overseeing of their daily work. Responsible for closing and balancing cash registers nightly. Assisted customer in locating items and transaction questions. Cashiering as needed basis.
Order Desk/Customer Service/Desk Receptionist
August 1980 to November 1989 (9 years, 3 months)
Processed all incoming orders by phone and mail, customer service, handled delinquent accounts. Light typing, filing and other general office duties. Serve as desk receptionist.
Twenty plus years experience in cashiering, customer service and clerical receptionist. Bilingual in Spanish, excellent communication skills, organizational skills and telephone etiquette. Ability to manage and work independently. Enthusiastic, dedicated and self -starter, fast learner with a "can do" attitude.