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Marvin Brooks

Raleigh, NC

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Work Experience

Truck Driver

CRST
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Cedar Rapids, IA
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2013 to Present

2013 
 
Fed-Ex, Durham, NC

Delivery Driver

FED EX
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2011 to 2013

Organize and complete the collection and delivery of packages 
Perform the delivery/pick-up of customer material in a courteous, efficient and professional manner 
Build strong relationships with customers to ensure that I continue to deliver quality customer service 
Maintain driving license and clean driving record 
Organized, flexible and accurate 
Drive a company vehicle to transport packages from terminal to residences and businesses 
Load and unload truck 
Use wireless scanning technology to track details of package delivery 
Prepare paperwork

Part-time Weekend Manager at the Umstead Hotel and Spa

Associated Transportation
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Cary, NC
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2011 to January 2011

January 2011 
 
Understand and carry out responsibilities according to client guidelines and commercial contract 
Supervise staff to ensure that work is completed accurately and according to quality standards 
Create employees' schedules 
Work within local and federal health and safety guidelines 
Monitor rate that work is completed to meet timelines 
Maintain inventory 
Use floor cleaning equipment 
Followup on client concerns 
Resolve employee conflict 
Provide quality customer service to guests

Bus Driver

Associated Transportation
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Raleigh, NC
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2010 to 2011

school year 
Drive school bus safely in accordance with time schedules; transporting students to and from their homes 
Communicate several time of day with administration and supervisor 
Oversee the loading and unloading of students, releasing students to authorized individual; assures that safety belts are fastened 
Maintain order and proper discipline of passengers; resolving disputes, documents and reports severe disciplinary cases 
Conduct established safety and operational inspection of assigned vehicle daily 
Assure maintenance of bus in safe and clean operating condition; report needed mechanical repairs, 
Establishe drop off and pickup order of assigned students; conferring with parents, supervisors, schedulers, and other staff regarding transportation needs, plotting route on map, documenting route, and adjusting route for new and/or dropped students 
Monitors students with special health problems while in bus; receiving written or oral instructions, being aware and alert to any signs of difficulty following prescribed instructions and procedures, administering first aid, and calling for emergency assistance 
Maintain a variety of records and reports including but not limited to mileage, routing, maintenance, and time schedules 
Attend meetings, programs, and inservice training as assigned 
Maintains current required licenses and certificates 
Notifies appropriate individuals of any delays in scheduled route 
Assists with other routes when breakdown or other unusual circumstances occur as assigned

Inventory Control Supervisor

Walmart
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Raleigh, NC
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August 2009 to November 2010

Managed, directed and organized the dispatch and intake of inventory 
Accountable for performance of Inventory Specialists 
Followed company operating and safety policies 
Unloaded merchandise from delivery trucks and place stock in the appropriate location such as the backroom and sales floor 
Maintained accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily and adjusting inventory levels in the perpetual inventory system 
Utilized handheld scanner to identify items needed on the salesfloor and retrieve merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift 
Monitored area for potential security risks, and contact management and/or In-Store Loss Prevention when problems are identified. 
Ensured a safe and clean environment by maintaining safety standards, such as stabilizing merchandise on risers, highwalls, and features; securing merchandise on displays; ensuring ladders are properly secured; removing empty pallets, cardboard, and trash from the salesfloor; and performing maintenance and cleaning which requires keeping floors dry, neat, and clean. 
Created employees' schedules.

Sales Associate

TK MEN'S WEAR MEN
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Detroit, MI
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2003 to 2007

Exceeded sales expectations monthly by closing most sales on team 
Provided excellent customer service to all customer which led to very loyal repeat clientele 
Able to listen to customer needs and develop a very professional and dependable relationship with customers 
Handled money honestly 
Maintained inventory and provided suggestions on ordering and maintaining stock 
Consistently organized back room of inventory so that team could efficiently assess merchandise needs and adequately forecast needs 
Maintained healthy competitive environment for other salesmen that resulted in the entire team encouraged to increase sales 
Often in lead sales position mentoring other employees

First Assistant, Manager, Supervisor

MCDONALD'S
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1985 to 2002

Responsible for managing people, products and equipment to execute outstanding Quality, Service, Cleanliness and Value (QSC&V) on all assigned shifts. 
Maintained critical standards for product quality, service speed & quality, cleanliness & sanitation. 
Managed shifts and/or areas without supervision. 
Ensured all safety, sanitation and security procedures were executed. 
Controlled food components, labor, waste and cash while managing shifts and/or areas. 
Completed all assigned shift paperwork. 
Demonstrated and reinforced the leadership behaviors and basic people standards necessary to gain commitment from crew and other shift managers. 
Responsible for recruiting, staffing, scheduling and retaining employees. 
Managed the development and training of crew and shift management employees. 
Responsible for building sales and controlling costs to deliver optimum business results for all areas of accountability. 
Controlled assigned profit and loss line items.

Education

High School Diploma

Lincoln High School

Certificate of Completion

Lawton School of Business