Single Store Director
March 2010 to Present
Oversee all aspects of retail operations of food and drug store budgeted to generate $25 million in sales for current fiscal year. Prepare financial reports and report to Corporate office. Responsible for 200 employees, all departments, receiving, service, and facilities management.
Osco Store Director
October 1992 to March 2010
Oversaw day-to-day Osco retail operations with sales in range of $7-10 million at eight store locations with 45 employees at each site in the City of Chicago and in the western and southwestern suburbs.
Assistant Store Director
July 1987 to October 1992
Oversaw day-to-day Osco retail operations with sales in range of $6-13 million at three store locations in the western suburbs.
October 1985 to July 1987
Reporting to store director, managed Osco daily operations at three stores during course of nearly two
Assigned to "opportunity stores" (low and/or non-performing) to address problems and transform them into profitable stores with increased sales. Successfully improved store earnings, reduced shrink, and improved customer service through:
• Reorganization and enhancement of physical spaces and back room areas to improve work and product flow.
• Remerchandising and relocation of product aisles to improve customer traffic flow.
• Development and implementation of effective staff training and motivation programs.
Dynamic, results-oriented manager with 20 years leadership
experience directing profit-generating operations through creative merchandising and effective expense
control. Responsible for preparing financial reports for current store. Demonstrated ability in managing competing deadlines and priorities. Proven success in motivating staff and building high-performing teams to achieve goals and ensure outstanding customer service. Skilled trainer, facilitator, and seasoned strategic planner. Excellent organizational, communication, problem-solving, and interpersonal skills.
University of St. Francis, Joliet, Illinois
Proficient in MSWord, Excel, and PowerPoint. Strong familiarity with PeopleSoft and Oracle.