North Miami Beach, FL
RY. Detail-oriented administrator with proven record of accomplishment; Major in customer
service and people skills, being able to handle residents in a Building as large as 760 Units.
Special skills include Word Perfect. Answer telephones, Excel; Fluent in English and Spanish.
Seventeen years in communications with Southern Bell & Ten years with Condominium experience.
Received the Beyond the Call Award by Bell South for Outstanding Service.
February 2012 to Present
in charge of office tasks of everything. Customer service in handling payments & other
Issues. In-putting everything in the system & excel as well. Making reports and helping the Manager in
Every aspect of the office work related. [
February 2010 to July 2011
in charge of office tasks such as process payments, maintain a record of Major Projects in an excell spreadsheet, also processed Rentals & Sales applications (Prepare packages for both), answer telephones, mail and most of all interact with Owners & Tenants.
Administrative assistant on various properties
October 1999 to July 2009
such as Admiral's Port (5 years), Harbour Side @ Bal Harbour and Le Meridien/M. Resort Condo Hotel the most recent. In charge of all office tasks, including different administrative jobs such as process monthly maintenance payments, screening for Sales and Leases, prepare packages for both, process weekly check requests for vendors, up-date resident records in computer, answer telephones, send e-mails, filing & interact with residents at all times.
Secretary - In
January 1999 to October 1999
charge of Management tasks, public relations, typing letters, prepared files for new Sales & Leases, processed maintenance checks, computer, typing faxing and answer telephone.
1998 to 1998
Data Entry Clerk
August 1997 to October 1997
December 1996 to September 1997
Worked with people and food. Kept inventory of all elements involved in restaurant business, from food to equipment to licenses & accounts, payroll and inspection at all times.
1985 to 1995
Performed clerical work required to support various engineering functions such as answering telephones, filing, Logging, pick-up and delivery of mail and reproduction of vouchers.
• Prepared and maintained various office records and reports (FP&L, permits, contracting bills, etc.).
• Up dated and maintained Cable Facility charts (Ex: Pole Jobs).
Performed various cost and unit computations
Network Administrator Clerk. (Bell South).
• Distributed approximately 100-150 service orders by wire centers.
• Updated the Tirks database.
• Handled the CF desk.
• Routed all incoming calls.
1979 to 1995
Associates in Business Administration
Certificate in Management
Knowledge of all Microsoft software, typing, faxing, & Continental Connect @ Continental properties & all elements involved.
Tops Software also.
I have more than 14 years of experience on this type of work.
SALARY EXPECTANCY Open
References in Coronado Condominium: Peter & Flora Dombrower (BOD Director.)
References in Bell South:
Oscar Primelles, Fred B. Fetzer, George F. Deapodaca, Donna Harber & Emilio Aboud (All Management positions).
References in Continental Management:
Louis Pincus, Milton Leidig, Joann De Agrella, Sue Gale, Susie Pazos (All management).
References in Miami Management: Alicia Diaz @ Miami Mgt.
References in K.W Management: Judy Drago (District Mgr).
References in CBRE @ Richard Ellis Management: Maryanne Diaz @ the Coconut Grove offc.
Reference in Property Management: Herb Santiago, Property Manager in Aventura.