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Melini Hayes

Ellenwood, GA

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• Experienced Contracts Coordinator, Sales Order Processing Coordinator, A/R and A/P  
Coordinator, Administrative Assistant, Account Manager, Recruiter, Receptionist, 
Processor, and Telemarketer with demonstrated track record of success 
• Outstanding verbal and written communication skills 
• Highly organized and detail oriented 
• Able to work independently or with minimum guidance 
• Inter-face well with others, fast learner, self starter 
• Handle sensitive and confidential issues discretely and efficiently 
• Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Access, AX, Outlook,  
ADP- Payroll Processing, TimeForce, QuickBooks Oracle, BMS, Square, 
Infolease, SalesForce, SAP, Credit Strategies, VISIO

Authorized to work in the US for any employer

Work Experience

Office Manager

L2 Technology Systems
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Marietta, GA
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August 2014 to Present (1 year, 10 months)

Responsibilities 
Perform Administrative Tasks; maintain calendars, office supplies, mail and etc. 
Billing Tasks to include Accounts Receivables and Payables, creating invoices, maintain relationships with vendors, disburse and receive payments, bank Deposits, mileage logs and customer ticket request

Project Coordinator

TRC Staffing
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Kennesaw, GA
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May 2014 to August 2015 (1 year, 3 months)

Responsibilities 
Attend client meetings and assist with determination of project requirements  
Assist Project Manager in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows and preliminary schedules, prepare project organization and communication charts  
Chair site meetings and distribute minutes to all project team members  
Track the progress and quality of work being performed by design disciplines/trades, use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures  
Effectively and accurately communicate relevant project information to the client and project team, ensure clients’ needs are met in a timely and cost effective manner

Human Resources Administrator/Payroll Administrator

Ultimate Staffing/Wamar Technologies
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Atlanta, GA
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January 2013 to June 2013 (5 months)

Provide administrative assistance to the Human Resources Director on day to day operations. Tracking of Time/Attendance for Hourly/Salaried employees. Bi-weekly run of Payroll within the ADP System. Provide assistance to the other C-Level Executives and assist the accounting department with Accounts Receivables/Payable functions.

Senior Administrative Assistant/Human Resources Assistant

Minton & Roberson
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Chesapeake, VA
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November 2011 to March 2012 (4 months)

Provide assistance to Company Executives, Senior Staff, and Office management by performing clerical duties such as preparation of correspondence, photocopying, faxing and filing. AR/AP supportive tasks such as courtesy calling on aging invoices, filing, and document scanning. Preparation of expense reports for payroll, Job Cost Analysis Reports for the President, Billing for all Large and Small Jobs. Assistant to Director of Administration(H/R and Payroll), and back-up when she is out of office. Reconcile credit card statements with receipts, and maintain Subcontractor Insurance Certificates, and Audits (GL, Auto, Subcontractor COI)

Executive Assistant/Personal Assistant

HBIDT,Inc.
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June 2007 to August 2011 (4 years, 2 months)

Responsibilities 
Assistant to the bishop, senior pastors, and ministers 
Office manager, perform administrative and clerical duties 
Prepare correspondence, maintaining calendars (professional and personal), make travel arrangements and reconcile credit card receipts

Ricoh - Contract Coordinator/Accounts Receivables Disputes Coordinator/Sales Order Processor

Ricoh Business Solutions
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Duluth, GA
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March 2008 to January 2011 (2 years, 10 months)

Set up new accounts, open contracts, terminate contracts, make corrections to allowance and meters, and also aggregate contracts. 
 
Ricoh- (A/R Coordinator/Sales Order Coordinator/Dispute Coordinator) 
 
Responsible for orders received for specific districts and seeing the entire process through, until the delivery to the customer. Responsible for handling unapplied cash for SE (Southeast Region). Research misapplied payments and release AR credit holds as deemed necessary. Communicate with Sales Rep, Sales Order Processing and external customers regarding unresolved AR issues, posting and adjustments. Issue credit memos and audit invoices for accuracy and create dummy invoices for customers to include but not limited to reconciling and resolving problem invoices and monthly vendor reconciliation. Devise spreadsheets for upper management officials to be distributed to regional Division Managers. Participate in an Oracle Power User bi-weekly group and disseminate the information to staff members. Receive, book and ensure that orders are shipped, delivered and invoiced. Handle any issues regarding the orders with the branch administrator and the district. Update the Sales Log, appropriately. Send third party information to leasing companies for funding. Responsible for overseeing the accounts that are sent out to the third party collection agencies to handle, on behalf of the company. Maintain all files and documentation sent to the collection agencies regarding the status of past due accounts. Also manage the funds collected by the third party agencies, to make sure they are processed to the correct accounts and invoices. 
 
Special Project in RFS (Ricoh Financial Services) Special Project 
 
Research leases for accuracy and validity. Locating equipment, cancel leases if needed, creating RMA (Return Materials Authorization), and researching payment history. Making adjustments to accounts as deemed appropriate (i.e. crediting accounts or canceling the lease if there are no open payments). Preparation of detailed spreadsheets of cancellations; as well as doing end of lease cancellations, upgrade return cancellations, and flexibility cancellations.

Education

Psychology

Manor College -
Jenkintown, PA

1999 to 2001

Criminal Justice

Cazenovia College -
Cazenovia, NY

1998 to 1999

Abington Sr. High School -
Abington, PA

1994 to 1998