Comstock Park, MI
Industrial Lubricants Territory Manager
July 2009 to Present
Responsible for engineering support services for growing sales and managing Mobil branded commercial lubricant products in western Michigan to maintain existing and/or gain new profitable opportunities by performing duties that include, but are not limited to:
• Providing technical leadership to customers and distributors sales representatives with technology trends, product applications and benefits of ExxonMobil product while solidifying incremental building relationships with decision-makers and influencers at customer locations.
• Generating written proposals for potential and existing customers with industrial trends and recommendation to maintain or gain business
• Providing solutions and resolving customer budgetary issues by calculating total cost savings on competitive offers from varying competitors
• Providing technical support for customers by providing oil analysis and data interpretation
• Use market, product and customer knowledge to identify sales opportunities, uncover and develop customer’s needs
• Utilize technical resources to solve complex problems/capture new business opportunities
• Organizing and implementing training for customers to expose them to programs, promotions, and growth opportunities
• Independently plan, organize and conduct trainings for customers to expose them to programs, promotions, and growth opportunities
• Managing travel, expenses and budget allocations for assigned territory; and preparing and completing territory budget estimates for district manager.
January 2006 to May 2009
Assisted professors in the Chemistry Department with manage class load and student laboratory assignments by performing duties that included, but were not limited to:
• Facilitated and coordinated lesson plans to students on an as needed basis
• Provided academic assistance to students by offering regularly scheduled study sessions throughout the semester;
• Provided individual tutoring opportunities for students; which included developing individual learning plans and time management plans utilizing collaborative and active learning strategies.
Duke Fellow Engineering Intern
May 2006 to August 2008
Responsible for performing chemical engineering services to the Process Improvement Team and the Flue Gas Desulfurization (FGD). Core duties and accomplished included, but were not limited to:
• Analyzed data for the Process Improvement Group’s Overhead/Underground Unit project
• Independently research, scheduled, and implemented tasks expeditiously to complete project assignments within tight deadlines.
• Performed and communicated statistical analysis of data resulting in formal and written and verbal presentations.
• Developed and tested laboratory procedures for various parameters for the FGD research laboratories.
• Coordinated and implemented laboratory training to Operations personnel on appropriate laboratory protocols; as well as evaluated procedures.
• Assisted Regional FGD Manager in day-to-day record keeping, meeting preparations, and generic data management.
Bachelor of Science in Chemical Engineering
January 2005 to January 2009
•Customer Relationship Management (CRM)
•ExxonMobil Signum Oil Analysis Program
• June 2012 (eLearn): Harvard Manage Mentor (HMM) eLearning Course: Process Improvement
•June 2012 (eLearn): Harvard Manage Mentor (HMM) eLearning Course: Strategic Thinking
•February 2012 (Denver, CO): Smith Driving Refresher Course
•May 2011 (Chicago, IL) – Dale Carnegie: How to Sell Like a Pro
•October 2011 (Chicago, IL) – Huthwaite: Opportunity Development & Prospecting
•January-April 2011 (Grand Rapids, MI)- Dale Carnegie Course: Effective Communications & Human Relations/Skills for Success
•October 2010 (Fairfax, VA) – First Year Sales Professional Academy