Comstock Park, MI
Industrial Lubricants Territory Manager
July 2009 to Present (7 years, 2 months)
Responsible for engineering support services for growing sales and managing Mobil branded commercial lubricant products in western Michigan to maintain existing and/or gain new profitable opportunities by performing duties that include, but are not limited to:
• Providing technical leadership to customers and distributors sales representatives with technology trends, product applications and benefits of ExxonMobil product while solidifying incremental building relationships with decision-makers and influencers at customer locations.
• Generating written proposals for potential and existing customers with industrial trends and recommendation to maintain or gain business
• Providing solutions and resolving customer budgetary issues by calculating total cost savings on competitive offers from varying competitors
• Providing technical support for customers by providing oil analysis and data interpretation
• Use market, product and customer knowledge to identify sales opportunities, uncover and develop customer’s needs
• Utilize technical resources to solve complex problems/capture new business opportunities
• Organizing and implementing training for customers to expose them to programs, promotions, and growth opportunities
• Independently plan, organize and conduct trainings for customers to expose them to programs, promotions, and growth opportunities
• Managing travel, expenses and budget allocations for assigned territory; and preparing and completing territory budget estimates for district manager.
January 2006 to May 2009 (3 years, 4 months)
Assisted professors in the Chemistry Department with manage class load and student laboratory assignments by performing duties that included, but were not limited to:
• Facilitated and coordinated lesson plans to students on an as needed basis
• Provided academic assistance to students by offering regularly scheduled study sessions throughout the semester;
• Provided individual tutoring opportunities for students; which included developing individual learning plans and time management plans utilizing collaborative and active learning strategies.
Duke Fellow Engineering Intern
May 2006 to August 2008 (2 years, 3 months)
Responsible for performing chemical engineering services to the Process Improvement Team and the Flue Gas Desulfurization (FGD). Core duties and accomplished included, but were not limited to:
• Analyzed data for the Process Improvement Group’s Overhead/Underground Unit project
• Independently research, scheduled, and implemented tasks expeditiously to complete project assignments within tight deadlines.
• Performed and communicated statistical analysis of data resulting in formal and written and verbal presentations.
• Developed and tested laboratory procedures for various parameters for the FGD research laboratories.
• Coordinated and implemented laboratory training to Operations personnel on appropriate laboratory protocols; as well as evaluated procedures.
• Assisted Regional FGD Manager in day-to-day record keeping, meeting preparations, and generic data management.
Bachelor of Science in Chemical Engineering
January 2005 to January 2009
•Customer Relationship Management (CRM)
•ExxonMobil Signum Oil Analysis Program
• June 2012 (eLearn): Harvard Manage Mentor (HMM) eLearning Course: Process Improvement
•June 2012 (eLearn): Harvard Manage Mentor (HMM) eLearning Course: Strategic Thinking
•February 2012 (Denver, CO): Smith Driving Refresher Course
•May 2011 (Chicago, IL) – Dale Carnegie: How to Sell Like a Pro
•October 2011 (Chicago, IL) – Huthwaite: Opportunity Development & Prospecting
•January-April 2011 (Grand Rapids, MI)- Dale Carnegie Course: Effective Communications & Human Relations/Skills for Success
•October 2010 (Fairfax, VA) – First Year Sales Professional Academy