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Residential Counselor- Second shift

Residential Counselor- Second shift

Bronx, NY


8 years of Case Manager, Residential Counselor Housing Specialist experience, who effectively manages client caseloads from 27-40, performs advocacy, maintains regulatory compliance, and provides linkages to services. Completed HIPPA training for the population of HIV/Aides. Well educated in services for Substance abuse issues, Family issues and medical adherence.

Authorized to work in the US for any employer

Work Experience

Residential Counselor- Second shift

Evergreen Health Services HIV

2014 to 2015

• Ensured adherence to guidelines of the house, hygiene needs and resident safety. 
• Completed all required shift documentation; progress notes, daily narratives and incident reports. 
• Worked collaterally to insure collaboration in reporting and communication. 
• Monitored daily chores completion from all residence on a daily basis. 
• Ensured medication adherences of all residence.

Housing Specialist

SEBCO Development Residential Family Shelter

2012 to 2014

9-5 shift 
• Interfaced with landlord and management companies to establish working relationship. 
• Created and maintained a liaison with DHS Housing Placement Unit. 
• Worked in conjunction with case management to identify potential clients for housing. 
• Ensured uniformity in maintaining fair housing standards in securing apartments. 
• Developed and maintained a database of available housing. 
• Worked towards identifying new housing opportunities for clients through ongoing networks. 
• Informed case management staff of apartment readiness and problems with apartment maintenance. 
• Maintained a caseload 10 or more clients receiving outside income. 
• Prepared housing packages (HRA, 2010E, general population) and collaborated with case management.

Case Manager

SEBCO Development Residential Family Shelter

2012 to 2013

Aided adult families requiring social service assistance. 
• Interviewed and evaluated clients to formulate independent living plans. 
• Located and utilized community resources for clients; relocated families to permanent housing. 
• Documented all communications with client on a weekly basis on the Cares System. 
• Coordinated services with DHS, Supervisor and Director of Freeman Houses.

COBRA Case Manager

Harlem United Community Aids Center

2008 to 2011

caseload of 40-43 individuals 
• Provided Intensive COBRA Case Management for clients and their families/support system and advocates aggressively for client to obtain the full range of needed services. 
• Developed and monitored the effectiveness of linkages with other service providers. 
• Ensured community follow-up to engage the client in all areas of medical care. 
• Encouraged self-sufficiency by way of counseling. 
• Case Conference with all service providers in accordance to client service plan, Assessments, intakes, reassessments service plan and referrals 
• Monitored and updated HIV medical records and related medical needs to ensure medical outcome.

Case Aide

New Foundling Mott Haven Prevention Program

2006 to 2008

-assisted 15 Social Workers 
• Assisted clients in service delivery through advocacy and mediation. 
• Provided referrals for client to assist in accessing services. 
• Provided safety and crisis intervention for families provide, emotional support. 
• Gathered information for case workers for court and records. 
• Traveled through the South Bronx district


Bachelor's in Professional Studies

Metropolitan College of New York, School of Management -
New York, NY


Additional Information

Selected Skills: 
• Utilize specialized computer programs (Connection, Promis, Cares). 
• Performing comprehensive clerical/administrative duties. 
• Analyzing cases and making determinations to fit the client's needs. 
• Assisting clients in their search for housing/act as a liaison.