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Miriam Beznik

Administrative Assistant

Phoenix, AZ

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Recognized for superior customer service skills - Accurate tracking of multiple schedules 
- Multi-line phone experience - Experience in operation of standard office equipment 
- Capacity to work independently or with a team - Skilled in staff selection, training and supervision 
- Ability to multi-task effectively - Collections, payroll and accounts receivable experience 
- Strong organizational and time management skills - MS Word, Outlook, Excel, Access 
- Effective and efficient in high-pressure situations - Maintenance of office supply inventory 
- Great communication and interpersonal skills - Accurate record-keeping and filing skills 
- Excellent typing speed and accuracy - Exceptional proofreading and editing skills 
- Very strong attention to detail - Timely and accurate billing/shipping experience 
- Friendly, professional, mature people person - Excellent knowledge of spelling and grammar 
- Ability to learn new programs quickly - Maintenance of client databases

Work Experience

Administrative Assistant

Satcom Global
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Chandler, AZ
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August 2010 to October 2011

- Performed a variety of tasks in a very fast-paced office (i.e. answering phones, emailing customers, mailing invoices, sorting and distributing incoming mail, posting check payments, updating customer information, filing, data entry)

Receptionist

Legal Video Specialists
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Phoenix, AZ
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August 2008 to August 2010

- Customer service, scheduling, videoconferencing, hospitality for depositions and videoconferences

Manager

Rush Courier & Delivery Service
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May 2009 to February 2010

- Customer service, managed drivers, made scheduled and on-call pickups and timely deliveries

Caregiver

Reno, NV
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November 2006 to June 2008

- Provided care to elderly parent with dementia

Billing Manager

Griffin & Associates
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Phoenix, AZ
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May 2006 to September 2006

- Accurately billed & shipped court reporters' transcripts in a timely manner to local, state & national law firms 
- Other responsibilities included collections, accounts receivable and customer service

Office Manager

Atwood Reporting Serivce
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Phoenix, AZ
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February 2005 to May 2006

- Scheduled depositions, confirmed jobs, assigned jobs to reporters, kept two fluid schedules current for depositions and videoconferences, kept an accurate client database, handled reporters' needs 
- Other responsibilities included accurate and timely billing and shipping of court reporters' transcripts, receiving, collections, payroll, accounts receivable, ordering supplies, videoconferencing, supervision of staff, hospitality for in-house depositions and videoconferences, and customer service

Desktop Publishing

BCX Printing
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Mesa, AZ
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February 1997 to June 2004

- Created camera-ready art to customer specifications using Corel Draw, Corel Paint & Adobe Photoshop 
- Proofread copy, assisted in bindery work, answered phones and waited on walk-in customers 
Additional Experience 
Desktop Publishing / Typesetting Various Printing Companies Green Bay, WI 
- Created camera-ready 4-color separations for catalogs using QuarkXPress, Adobe Photoshop & Illustrator 
- Responsible for timely typesetting and page composition of commercial and check orders per customer specifications on a Macintosh system utilizing QuarkXPress 
- Edited and output customer-supplied files 
- Selected, trained and supervised check typesetting personnel 
- Assisted in design of typesetting programs for commercial and check printing 
- Responsible for proofreading and final-proofing of commercial and check orders

Education

Bachelor of Arts

St. Norbert College