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Miriam Beznik

Administrative Assistant

Phoenix, AZ


Recognized for superior customer service skills - Accurate tracking of multiple schedules 
- Multi-line phone experience - Experience in operation of standard office equipment 
- Capacity to work independently or with a team - Skilled in staff selection, training and supervision 
- Ability to multi-task effectively - Collections, payroll and accounts receivable experience 
- Strong organizational and time management skills - MS Word, Outlook, Excel, Access 
- Effective and efficient in high-pressure situations - Maintenance of office supply inventory 
- Great communication and interpersonal skills - Accurate record-keeping and filing skills 
- Excellent typing speed and accuracy - Exceptional proofreading and editing skills 
- Very strong attention to detail - Timely and accurate billing/shipping experience 
- Friendly, professional, mature people person - Excellent knowledge of spelling and grammar 
- Ability to learn new programs quickly - Maintenance of client databases

Work Experience

Administrative Assistant

Satcom Global
Chandler, AZ

August 2010 to October 2011

- Performed a variety of tasks in a very fast-paced office (i.e. answering phones, emailing customers, mailing invoices, sorting and distributing incoming mail, posting check payments, updating customer information, filing, data entry)


Legal Video Specialists
Phoenix, AZ

August 2008 to August 2010

- Customer service, scheduling, videoconferencing, hospitality for depositions and videoconferences


Rush Courier & Delivery Service

May 2009 to February 2010

- Customer service, managed drivers, made scheduled and on-call pickups and timely deliveries


Reno, NV

November 2006 to June 2008

- Provided care to elderly parent with dementia

Billing Manager

Griffin & Associates
Phoenix, AZ

May 2006 to September 2006

- Accurately billed & shipped court reporters' transcripts in a timely manner to local, state & national law firms 
- Other responsibilities included collections, accounts receivable and customer service

Office Manager

Atwood Reporting Serivce
Phoenix, AZ

February 2005 to May 2006

- Scheduled depositions, confirmed jobs, assigned jobs to reporters, kept two fluid schedules current for depositions and videoconferences, kept an accurate client database, handled reporters' needs 
- Other responsibilities included accurate and timely billing and shipping of court reporters' transcripts, receiving, collections, payroll, accounts receivable, ordering supplies, videoconferencing, supervision of staff, hospitality for in-house depositions and videoconferences, and customer service

Desktop Publishing

BCX Printing
Mesa, AZ

February 1997 to June 2004

- Created camera-ready art to customer specifications using Corel Draw, Corel Paint & Adobe Photoshop 
- Proofread copy, assisted in bindery work, answered phones and waited on walk-in customers 
Additional Experience 
Desktop Publishing / Typesetting Various Printing Companies Green Bay, WI 
- Created camera-ready 4-color separations for catalogs using QuarkXPress, Adobe Photoshop & Illustrator 
- Responsible for timely typesetting and page composition of commercial and check orders per customer specifications on a Macintosh system utilizing QuarkXPress 
- Edited and output customer-supplied files 
- Selected, trained and supervised check typesetting personnel 
- Assisted in design of typesetting programs for commercial and check printing 
- Responsible for proofreading and final-proofing of commercial and check orders


Bachelor of Arts

St. Norbert College