Nicholette Abril
Sales Rep Assistant at Falcon Dynamics, Ca
Los Angeles, CA
Self professional looking for a challenging environment to utilize skills in customer service and training experience. Excellent communications and interpersonal skills, goal oriented and work comfortably with diverse groups of people.
Work Experience
Sales Rep Assistant
October 2011 to Present
Assist supervisor by running and searching for airplane parts on ILS, Stock Market, and Google. Creating charts on Excel for multiple airplane parts. Calling, faxing, and emailing though Outlook to vendors to receive quotes on airplane parts. Meeting each goal by providing the highest quantity and lowest price for each part. Answering multiple lines and receiving numerous incoming calls. Documenting files by numerical order based on quotes numbers. Demonstrating teamwork by training new employees, or anyone with questions that need to be answer. Ability to working under pressure by meeting schedules and deadlines in the work area.
Hostess/ Host Trainer
April 2009 to June 2011
Provide excellent customer service, by greeting and escorting guest to table in a timely manner. Scheduled reservations when needed. Ensured work area was well equipped and organized. Assist servers and bussers when required. Demonstrate leadership to team members. Cross train new employees on restaurant guidelines and policies.
Cashier
July 2008 to January 2009
Open/Close Store, balanced all registers and close vault. Cashier, cleaning, prepared all meals, made shipment orders for supplies. Supervised and trained new employees, and provide excellent customer service to meet guest expectations. Solved customer complaints, using diplomacy.
Sales Associate
November 2007 to January 2008
Cashier, cleaning, restock merchandise, greeting guest as they entered the store, met sale expectations daily, ensured work area was organized. Helped guest with shopping experience by providing excellent customer service to meet guest expectations.
Sales Associate
September 2007 to November 2007
Cashier, processed return items, stock recovery, opening/closing tilt, rearranged department displays. Assisted different departments, credit sells applications, credit card payments, and assist customers with catalog orders.
Education
Additional Information
Skills:
Bilingual-Spanish, Detailed Oriented, Excellent communication skills, Excellent customer service, Multi-tasking, Reliable, Punctual, Assertive, Strong Organizational Skills, Ambitious Worker, Quick Learner, Meets deadlines effectively and has the ability to take necessary actions in task when required.
Computer Literacy: Typing 70wpm, 10-Key, Microsoft Word, Excel, Outlook, QuickBooks, Power Point, Photoshop CS3,Shipworks, Internet Savvy, Fax machine, Copy Machine.
