Call Center Representive
September 2008 to Present
Answer incoming calls from patients and order meals. Input patients diets and supplements as requested by nurses and diet techs. Print patient meals tickets for floors at precise times as needed. Print snack labels as needed. Print reports on missed meals for patients. Follow up make sure patient gets meal. Print out report on patient list with notes at the end of shift.
October 1998 to April 2003
Answered incoming calls on a seven line phone. I was the first person to greet visitors to our company. Assisted the site manager and organized company functions for personnel totalling 60. Translated for spanish speaking clients.
February 1997 to October 1998
Called clients to verify information on pending policies. Compiled information and processed policies in an efficient time.
Certification in Executive Secretary
1991 to 1992
1979 to 1980
1975 to 1979
Proficient with computers and typing. Read, write, speak in Spanish.