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Patricia Errico

Insurance Consultant - Patricia Errico Insurance Consulting

San Jose, CA


• Over ten years experience in the insurance industry with current and valid CA-Lic# 0C34590 Fire & Casualty & Life. 
• Highly knowledgeable of insurance products including Property & Casualty, Commercial, Life, Medical & Disability. 
• Business Development knowledge includes hands-on internal and external marketing. 
• Ability to identify and maximize market positions, meeting or exceeding sales' goals regardless of competition. 
• Excellent cross cultural, interpersonal and mediation skills. Patience and sensitivity to clients' needs. 
• Outstanding ability to maintain the highest level of confidentiality. 
• Ethical integrity, diplomatic and tactful with professionals and people at all levels. 
• Thrive in deadline-driven environments. 

Work Experience

Insurance Consultant

Patricia Errico Insurance Consulting
San Jose, CA

2009 to Present

o Countrywide Insurance Services - Morgan Hill, CA Insurance Agent 
2008 - 2008

Entrepreneurial Broker/Insurance Agent

Countrywide Insurance Services
Morgan Hill, CA

2008 to 2008

♦ Represented Property & Casualty insurance products, serving as a trusted advisor to individuals. 
♦ Developed and implemented sales plans and managed all phases of the sales cycle. 
♦ Initiated an aggressive campaign of cold calling and following up on leads provided by Company Mortgage Division. 
♦ Organized and participated in networking events, trade shows, and clinics promoting insurance products. 
♦ Provided Auto and Homeowner quotes, prepared proposals, and completed clients' applications for insurance coverage. 
♦ Processed certificates for Property Evidence of Insurance and Auto Proof of Insurance cards. 
Allstate Insurance - San Francisco, Millbrae, San Mateo, CA - Senior Sales/Office Manager 2003 - 2008 
♦ Sales and service of Allstate insurance products and non-company products at exclusive service agencies. 
♦ Developed new business opportunities by conducting cold calls, conference calls, face-to-face meetings, and several networking 
events to assist in new sales thus increasing existing Book of Business client base. 
♦ Maintained and exceeded agency objectives by achieving and exceeding production quotas by 30 to 50% on a yearly basis. 
♦ Developed and maintained new accounts while managing existing Book of Business. 
♦ Provided professional risk management and advice to prospects and clients. 
♦ Maintained the sales force database with remarkable ability to cross-sell and/or up sale into existing base of clients. 
♦ Leveraged consultative-sales strengths to identify opportunities nurtured relationships and closed deals. 
♦ Run reports (i.e., Day Closing, Sales Audits, Renewal Audits, Payment Audits) in order to process policy reviews thus preventing 
policy cancellation and lapse in coverage. 
♦ Increased commercial growth (HOA's, Business Insurance, etc) by 45% in addition to cross selling personal lines. 
♦ Developed a referral network within a number of different group circles. 
♦ Provided immediate follow up on referrals, responded to proposals and requests for information from prospective clients. 
♦ Ensured the swift resolution of clients' issues to preserve loyalty and positive retention while complying with company policies. 
♦ Responsible for interviewing, hiring, and training of new personnel. 
♦ Developed a comprehensive training manual that enabled faster ramp-up for newly hired support staff. 
♦ Reduced staff turnover by 10%, benchmarking a record-setting improvement in staff retention due to the success of employee-development and morale-building programs. 
♦ Oversaw front-office operations, sales, inventory and cost controls. 
♦ Organized and participated in marketing and sales projects, special events and trade shows.

Senior Sales/Office Manager

Allstate Insurance Agencies - SF

2003 to 2008

Exclusive Insurance Agent

Allstate Insurance Agencies
San Mateo, CA

1998 to 2003

Patricia Errico San José, CA 95154 • (650) […] • 
Patricia Errico Insurance Consulting - Insurance Consultant - San Jose, CA 2009 - present 
♦ Assisting small businesses and individuals understanding and assessing their insurance needs and creating an insurance plan to meet those needs.

Exclusive Insurance Agent

Allstate Insurance Agency
San Mateo, CA

1998 to 2003

Entrepreneurial Allstate Exclusive agent. Start up and build up of a full service agency Book of Business. 
♦ Represented a full line of insurance products including Personal & Commercial lines (Auto, Home, Business, Health, and Life). 
♦ Developed and implemented sales plans and managed all phases of the sales cycle from closing to follow up support. 
♦ Intensive prospecting and relationship building with referral sources contributing to path of success. 
♦ Developed and delivered sales presentations, client proposals, reviewed rating calculations and policy coverage. 
♦ Assessed risk management goals to recommend solutions optimally suited to client needs to protect their assets. 
♦ Collected information for quotations processed sales applications professionally and in accordance with guidelines. 
♦ Collected premiums from policyholders and kept records of payments in a very organized fashion. 
♦ Maintained consistent follow-up on policy delivery and client satisfaction. 
♦ Assisted clients with concerns and issues related to policy coverage, billing, and claim process. 
♦ Strived to always project a positive image by meeting ongoing customer service and problem solving. 
♦ Hired, trained, and supervised sales support staff and created a fun and productive work environment. 
♦ Earned awards for sales performance. Built a clientele base by 75% referral business. 
♦ Organized and participated in tradeshows, conventions, clinics and other educational and regional meetings. 
♦ Utilized prospecting tools to generate new leads. 
♦ Achieved technical/competitive sales strategies and analysis of loss potential/prevention knowledge. 

Patricia Errico San José, CA 95154 • (650) […] •

Additional Information

• Former owner of Insurance Agency Service office. 
• Sales development and account management experience from start up to build up. Professional presentations, financial 
performance, profit, retention, and growth of existing Book of Business. 
• Excellent organizational time management, strong work ethic, self motivated and highly dedicated. 
• Adhere strictly to compliance and operational risk control in accordance with company and regulatory standards, policies and 
• Ability to build, maintain and improve positive-solid commitment to customer service and key accounts resulting in sales successes 
and problem solving. 
• Experienced developing and executing marketing plans/prospects, achieving production quota thus increasing Book of Business. 
• Well-known to achieve and maintain client-satisfaction resulting in higher client retention rate including cross and up selling. 
• Capable of providing direction or work within structure. 
• Creative and adaptable in a changing business environment. 
• Disciplined and highly organized with excellent team leadership skills. 
• Ability to motivate others in a supportive-cooperative team environment resulting in positive energy and confident attitude. 
• Experienced handling adverse situations at time of crisis whereas being flexible, versatile, and able to maintain a sense of humor 
under pressure thus preserving client satisfaction and loyalty while complying with company policies. 
• Remain current on latest trends in the industry with insurance products, services and best practices. 
• Maintain and continue to seek CE credits and seminars in the insurance field, marketing, customer service, sales strategies, loss 
prevention and safety, new ventures and relationship management. 
• Proficient with MS applications: Word, Excel, Power Point and Outlook with capacity for quickly mastering technology. 
• Certificate in Gerontology (the scientific study of aging and its effects).