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Patricia Errico

Insurance Consultant - Patricia Errico Insurance Consulting

San Jose, CA

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• Over ten years experience in the insurance industry with current and valid CA-Lic# 0C34590 Fire & Casualty & Life. 
• Highly knowledgeable of insurance products including Property & Casualty, Commercial, Life, Medical & Disability. 
• Business Development knowledge includes hands-on internal and external marketing. 
• Ability to identify and maximize market positions, meeting or exceeding sales' goals regardless of competition. 
• Excellent cross cultural, interpersonal and mediation skills. Patience and sensitivity to clients' needs. 
• Outstanding ability to maintain the highest level of confidentiality. 
• Ethical integrity, diplomatic and tactful with professionals and people at all levels. 
• Thrive in deadline-driven environments. 
 
CORE COMPETENCIE

Work Experience

Insurance Consultant

Patricia Errico Insurance Consulting
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San Jose, CA
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2009 to Present

o Countrywide Insurance Services - Morgan Hill, CA Insurance Agent 
2008 - 2008

Entrepreneurial Broker/Insurance Agent

Countrywide Insurance Services
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Morgan Hill, CA
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2008 to 2008

2008 
♦ Represented Property & Casualty insurance products, serving as a trusted advisor to individuals. 
♦ Developed and implemented sales plans and managed all phases of the sales cycle. 
♦ Initiated an aggressive campaign of cold calling and following up on leads provided by Company Mortgage Division. 
♦ Organized and participated in networking events, trade shows, and clinics promoting insurance products. 
♦ Provided Auto and Homeowner quotes, prepared proposals, and completed clients' applications for insurance coverage. 
♦ Processed certificates for Property Evidence of Insurance and Auto Proof of Insurance cards. 
 
Allstate Insurance - San Francisco, Millbrae, San Mateo, CA - Senior Sales/Office Manager 2003 - 2008 
♦ Sales and service of Allstate insurance products and non-company products at exclusive service agencies. 
♦ Developed new business opportunities by conducting cold calls, conference calls, face-to-face meetings, and several networking 
events to assist in new sales thus increasing existing Book of Business client base. 
♦ Maintained and exceeded agency objectives by achieving and exceeding production quotas by 30 to 50% on a yearly basis. 
♦ Developed and maintained new accounts while managing existing Book of Business. 
♦ Provided professional risk management and advice to prospects and clients. 
♦ Maintained the sales force database with remarkable ability to cross-sell and/or up sale into existing base of clients. 
♦ Leveraged consultative-sales strengths to identify opportunities nurtured relationships and closed deals. 
♦ Run reports (i.e., Day Closing, Sales Audits, Renewal Audits, Payment Audits) in order to process policy reviews thus preventing 
policy cancellation and lapse in coverage. 
♦ Increased commercial growth (HOA's, Business Insurance, etc) by 45% in addition to cross selling personal lines. 
♦ Developed a referral network within a number of different group circles. 
♦ Provided immediate follow up on referrals, responded to proposals and requests for information from prospective clients. 
♦ Ensured the swift resolution of clients' issues to preserve loyalty and positive retention while complying with company policies. 
♦ Responsible for interviewing, hiring, and training of new personnel. 
♦ Developed a comprehensive training manual that enabled faster ramp-up for newly hired support staff. 
♦ Reduced staff turnover by 10%, benchmarking a record-setting improvement in staff retention due to the success of employee-development and morale-building programs. 
♦ Oversaw front-office operations, sales, inventory and cost controls. 
♦ Organized and participated in marketing and sales projects, special events and trade shows.

Senior Sales/Office Manager

Allstate Insurance Agencies - SF
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2003 to 2008

Exclusive Insurance Agent

Allstate Insurance Agencies
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San Mateo, CA
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1998 to 2003


 
Patricia Errico San José, CA 95154 • (650) […] • patricia@patriciaerrico.com 
 
Patricia Errico Insurance Consulting - Insurance Consultant - San Jose, CA 2009 - present 
♦ Assisting small businesses and individuals understanding and assessing their insurance needs and creating an insurance plan to meet those needs.

Exclusive Insurance Agent

Allstate Insurance Agency
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San Mateo, CA
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1998 to 2003

Entrepreneurial Allstate Exclusive agent. Start up and build up of a full service agency Book of Business. 
♦ Represented a full line of insurance products including Personal & Commercial lines (Auto, Home, Business, Health, and Life). 
♦ Developed and implemented sales plans and managed all phases of the sales cycle from closing to follow up support. 
♦ Intensive prospecting and relationship building with referral sources contributing to path of success. 
♦ Developed and delivered sales presentations, client proposals, reviewed rating calculations and policy coverage. 
♦ Assessed risk management goals to recommend solutions optimally suited to client needs to protect their assets. 
♦ Collected information for quotations processed sales applications professionally and in accordance with guidelines. 
♦ Collected premiums from policyholders and kept records of payments in a very organized fashion. 
♦ Maintained consistent follow-up on policy delivery and client satisfaction. 
♦ Assisted clients with concerns and issues related to policy coverage, billing, and claim process. 
♦ Strived to always project a positive image by meeting ongoing customer service and problem solving. 
♦ Hired, trained, and supervised sales support staff and created a fun and productive work environment. 
♦ Earned awards for sales performance. Built a clientele base by 75% referral business. 
♦ Organized and participated in tradeshows, conventions, clinics and other educational and regional meetings. 
♦ Utilized prospecting tools to generate new leads. 
♦ Achieved technical/competitive sales strategies and analysis of loss potential/prevention knowledge. 
 

 
Patricia Errico San José, CA 95154 • (650) […] • patricia@patriciaerrico.com

Additional Information

OTHER QUALIFICATIONS & SKILLS 
• Former owner of Insurance Agency Service office. 
• Sales development and account management experience from start up to build up. Professional presentations, financial 
performance, profit, retention, and growth of existing Book of Business. 
• Excellent organizational time management, strong work ethic, self motivated and highly dedicated. 
• Adhere strictly to compliance and operational risk control in accordance with company and regulatory standards, policies and 
practices. 
• Ability to build, maintain and improve positive-solid commitment to customer service and key accounts resulting in sales successes 
and problem solving. 
• Experienced developing and executing marketing plans/prospects, achieving production quota thus increasing Book of Business. 
• Well-known to achieve and maintain client-satisfaction resulting in higher client retention rate including cross and up selling. 
• Capable of providing direction or work within structure. 
• Creative and adaptable in a changing business environment. 
• Disciplined and highly organized with excellent team leadership skills. 
• Ability to motivate others in a supportive-cooperative team environment resulting in positive energy and confident attitude. 
• Experienced handling adverse situations at time of crisis whereas being flexible, versatile, and able to maintain a sense of humor 
under pressure thus preserving client satisfaction and loyalty while complying with company policies. 
• Remain current on latest trends in the industry with insurance products, services and best practices. 
• Maintain and continue to seek CE credits and seminars in the insurance field, marketing, customer service, sales strategies, loss 
prevention and safety, new ventures and relationship management. 
• Proficient with MS applications: Word, Excel, Power Point and Outlook with capacity for quickly mastering technology. 
• Certificate in Gerontology (the scientific study of aging and its effects).