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Prabal Agarwal

Engineer SRF - ERICSSON INDIA GLOBAL SERVICES PVT LTD

Bareilly, Uttar Pradesh

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- Seeking Managerial cum Technical assignments in Project management, Telecom deployment projects with a well-established Telecommunication company to gain significant experience in Planning and Configurations, so as to bring the experiences together, whereby the result is impeccable customer satisfaction, greater profitability, proactive loss prevention and definitive career advancement and enhancement. 
 
PROJECT MANAGEMENT EXPERIENCE: 
 
❖ Maintain the CMMI documents for the team including incident register, CAM etc. 
❖ Handling time sheet for all employees (maintain their weekly, monthly and annual time sheet) 
❖ Interacting with customer for allocation of time sheet codes as per activity. 
❖ Handling CMMI audits for the team.

Work Experience

Engineer SRF

ERICSSON INDIA GLOBAL SERVICES PVT LTD
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November 2011 to Present

Profile Designation Configuration Engineer (CORE networks) 
Project SPRINT NEXTEL (U.S.) 
 
Responsibilities: 
• Trouble ticket resolution on Samsung, lucent, Nortel and Ericsson NV switches 
❖ Resolution of customer's inbound, outbound and other routing related issue. 
❖ Tickets resolved in defined SLA. 
❖ Using Hammer/ Emprix, Tekno, Access 7, Syniverse tracing tools for on-line traces. 
❖ Working on legacy and VOIP switches for Sprint Network. 
❖ Resolving issues by analyzing ISUP and SIP traces 
 
• Translations on Lucent MSC's platform. 
❖ Responsible for project delivery on time. 
❖ Responsible for Migration of Codes following the least cost routing. 
❖ Addition, deletion and modification of ADC. 
❖ Addition, deletion and modification of TG. 
❖ New Route Build. 
❖ Switch Audits. 
❖ All the other configurations required to have the routing in balanced mode. 
❖ Doing all the activities within the SLA. 
❖ Giving 100% error free work. Got appreciated globally as a team for the same. 
❖ Monthly LCA's. 
❖ SS7 point code definition in Lucent MSC's. 
❖ Training new employees and preparing them to work on live network.

Engineer FO

ERICSSON INDIA GLOBAL SERVICES PVT LTD
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Noida, Uttar Pradesh
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February 2010 to Present

NOIDA

Engineer FO

ERICSSON INDIA GLOBAL SERVICES PVT LTD
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February 2010 to November 2011

Project SPRINT NEXTEL (U.S.) 
 
Responsibilities: 
❖ Worked as Assistant Team Lead and was responsible to assist TL in handling team and other activities. 
❖ Surveillance of Sprint network of core parts like HA-DAP (MSC), iHLR, MDG, iVPU, iSC, OMC via netcool 
❖ Co-ordination and resolution of problem related BTS, HADAP, iVPU, iHLR, MDG 
❖ Daily Health check of core parts. 
❖ Analyzing network related problem and troubleshooting it. 
❖ Switch performance check for the call drops and block rates at different BTS. 
❖ Trams trouble ticket creation and handling. 
❖ Circuit testing for diagnostic of problem. 
❖ Leading the team whenever required during shift time and helping them resolve their issues. 
❖ Keeping track of key performance indicators like MTTF and SLA requirement. 
❖ Handling all types of bridge calls for issues discussion and resolution.

NSS Engineer

HUAWEI TELECOMMUNICATIONS
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Chennai, Tamil Nadu
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July 2009 to February 2010

Profile Designation Core Networks (Circuit Switching) 
Projects Reliance GSM (RAJASTHAN) 
BSNL 3G (TN and CHENNAI 
ETISALAT (CHENNAI) 
 
Responsibilities: 
❖ 3G and 2G core network project planning. 
❖ Commissioning of VMSC, VMGW, GMSC, GMGW including hardware and software configuration and commissioning 
❖ Designed the interface network (ISUP, BICC, MAP, SS7, SIGTRAN) 
❖ Analyzed many interface protocols (ISUP, BICC, RANAP, RAB, SS7, SIGTRAN, MAP, and CAP) to Create Validation Cases. 
❖ Acceptance testing for many VMSC's, GMSC's, VMGW's and GMGW's. 
❖ Implemented successfully MSC pool concept. 
❖ Troubleshooting problems by detail analysis of complete call trace. 
❖ Acceptance testing of LI (Lawful intercept) equipment. 
❖ Mobile GSM call trace route testing and troubleshooting. 
❖ CDR configuration, Checking & verification. 
❖ Router integration for core n/w elements for implementing SIGTRAN, H.248 links 
❖ Managed customer meetings at regular intervals to understand customer needs and explain them the plan to achieve those requirements 
❖ Configured and tested HLR-MSC TDM and IP Links with QOS negotiation data. 
❖ Worked as NSS TL in RCOM, Rajasthan Project.

NSS GET

HUAWEI TELECOMMUNICATIONS
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July 2008 to July 2009

Education

Project Management

Shobhit University Meerut -
Meerut, Uttar Pradesh

2013

Bishop Conrad Senior Secondary School -
Bareilly, Uttar Pradesh

2000 to 2002