My objective is to find an occupation that will allow me the opportunity to use skills I already possess in addition to obtaining and using new knowledge.
November 2012 to Present (3 years, 11 months)
As a collections agent, I am responsible, via phone, to contact those in debt to our clients and encourage them to take care of their financial responsibilities.
International Funds Transfer Processor
November 2002 to April 2010 (7 years, 5 months)
This position required contact via the telephone and computer with customers and fellow bank employees in regard to researching, and processing international wire transfers. Changes made included amount, address and the location of lost funds.
2011 to Present
I am very strong in customer service skills and am able to adjust to changes very well. I enjoy providing needed services and helping to resolve customer issues.
I also have worked as a telecommuter for 5 years and am able to work very well with little to no supervision.