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Rebecca Anderson

Big Stone Gap, VA


Dedicated former employee of Mountain States Health Alliance with progressively responsible experience in the medical field. Strong qualifications in patient care and medical record filing. Well-developed leadership and analytical skills as evidenced by providing a professional, courteous, and understanding manner in all contacts with the patient. Reputation for strong work ethic and uncompromising devotion to service. Seeking position as a Medical Assistant or Phlebotomist.

Work Experience

Access Representative 1

Indian Path Medical Center
Kingsport, TN

2012 to 2013

Greeted and registered patients for their out patient procedures as well as in patient surgeries in main admitting.Filed patients insurance and collected patients copays for their procedures.

Rehabilitation Assistant

Mountain States Health Alliance
Norton, VA

November 2009 to August 2010

Handling and answering external as well as internal phone calls while transferring calls to appropriate departments. 
Managing patient's appointments, according to the doctor's schedule. 
Provided physical therapy services to residents under the direct supervision of a physical therapist. 
Resigned from this position due to husband taking a position with NASA and relocating from Virginia to Florida.

Customer Support

Suburban Services
Big Stone Gap, VA

April 2006 to February 2009

Answered inbound customer calls and assist them in their particular inquiries while resolving any problems. 
Handle the incoming requests from customers by e-mail. 
Suburban Services let go of all employees in 2009 as the company was failing and completely shut down in mid-2009.

Home Health Aid

In Home Nursing Care
Wise, VA

December 1996 to May 1998

Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide. 
Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. 
Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles, and with dressing and grooming. 
Resigned from this position due to medical complications with pregnancy and having newborn child.

Medical Assistant

Doctor Roy Cohen Office
Boca Raton, FL

November 1992 to February 1994

Interviewed patients to obtain medical information and measure their vital signs, weight, and height. 
Showed patients to examination rooms and prepare them for the physician. 
Collected blood, tissue, or other laboratory specimens, log them, and then prepare them for testing. 
Scheduled appointments for patients. 
Resigned from this position, due to family relocating to Virginia.


Certified Medical Assistant

Draughons Junior College -
Kingsport, TN


Diploma in Business

Appalachia High School -
Appalachia, VA


Certified Nursing Assistant

Mountain Empire Community College -
Big Stone Gap, VA



Medical Filing, Patient Data Input, Proper Labeling procedures and completion of laboratory requisitions, Preparing medical orders per physician request


Certified Virginia Nursing Assistant, Certified Phlebotomist through NHA, Certified Medical Assistant, Certified CPR

Additional Information

Brandy Damron, Rehab Supervisor 
[…] or […] 
Sharon Stanley, RN 
[…] or […] 
Whitney Brooke Mays, Nurse Practitioner 
Christy Bartley Williamson, Therapist 
I am very dependable and a very hard worker.