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Rebecca Anderson

Kingsport, TN

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Dedicated former employee of Mountain States Health Alliance with progressively responsible experience in the medical field. Strong qualifications in patient care and medical record filing. Well-developed leadership and analytical skills as evidenced by providing a professional, courteous, and understanding manner in all contacts with the patient. Reputation for strong work ethic and uncompromising devotion to service. Seeking position as a Medical Assistant or Phlebotomist.

Work Experience

Rehabilitation Assistant

Mountain States Health Alliance
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Norton, VA
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November 2009 to August 2010

Handling and answering external as well as internal phone calls while transferring calls to appropriate departments. 
Managing patient's appointments, according to the doctor's schedule. 
Provided physical therapy services to residents under the direct supervision of a physical therapist. 
Resigned from this position due to husband taking a position with NASA and relocating from Virginia to Florida.

Customer Support

Suburban Services
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Big Stone Gap, VA
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April 2006 to February 2009

Answered inbound customer calls and assist them in their particular inquiries while resolving any problems. 
Handle the incoming requests from customers by e-mail. 
Suburban Services let go of all employees in 2009 as the company was failing and completely shut down in mid-2009.

Home Health Aid

In Home Nursing Care
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Wise, VA
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December 1996 to May 1998

Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide. 
Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. 
Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles, and with dressing and grooming. 
Resigned from this position due to medical complications with pregnancy and having newborn child.

Medical Assistant

Doctor Roy Cohen Office
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Boca Raton, FL
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November 1992 to February 1994

Interviewed patients to obtain medical information and measure their vital signs, weight, and height. 
Showed patients to examination rooms and prepare them for the physician. 
Collected blood, tissue, or other laboratory specimens, log them, and then prepare them for testing. 
Scheduled appointments for patients. 
Resigned from this position, due to family relocating to Virginia.

Education

Certified Medical Assistant

Draughons Junior College -
Kingsport, TN

1990

Diploma in Business

Appalachia High School -
Appalachia, VA

1985

Skills

Medical Filing, Patient Data Input, Proper Labeling procedures and completion of laboratory requisitions, Preparing medical orders per physician request

Certifications

Certified Virginia Nursing Assistant, Certified Phlebotomist through NHA, Certified Medical Assistant, Certified CPR

Additional Information

REFERENCES 
Brandy Damron, Rehab Supervisor 
276-679-8995 or 276-708-5274 
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Sharon Stanley, RN 
276-219-3885 or 276-679-4889 
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Whitney Brooke Mays, Nurse Practitioner 
276-679-0800 
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Christy Bartley Williamson, Therapist 
276-701-1948 
276-679-9600  
 
OTHER 
Recently divorced and moved back to East TN area. I am very dependable and on time, and also have reliable transportation at all times.