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Reda Landry

Diversely Talented Employee and Student

Oklahoma City, OK

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Work Experience

Veterinary Technician

Cats Only Veterinary Clinic
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Norman, OK
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January 2012 to August 2012

Provided support in various roles to maintain clinical operations for the feline specific veterinary clinic under Dr. Gloria Leopard, DVM. Assisted in all levels of animal husbandry and clinical support service in a busy veterinary hospital setting, including administrative support, pharmacy, radiology and laboratory assistance with a primary focus on utilization of procedural and technical knowledge, surgical setup and support, and client relations.

Dog Trainer/Companion Animal Specialist/Sales Expert/Floor Associate

Petco Animal Supplies
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New Orleans, LA
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August 2009 to August 2011

Responsibilities 
Companion Animal Specialist 
Sales Expert/Floor Associate 
• Utilized various techniques to train dogs for performance and obedience, as well as educate owners on basic techniques to use in various environments. Performed animal care duties including but not limited to grooming assistance, bathing assistance, general husbandry of exotic and domestic animals, medication administration, record keeping of health statistics, and habitat maintenance. Also educated consumers on the care and well being of these animals and provided retail customer service for a large scale retail pet supplier. Handled all aspects of the retail experience, including register applications, money handling, and inventory management.

Companion Animal Specialist/Sales Expert/Floor Associate

Petco Animal Supplies
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Norman, OK
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October 2007 to August 2009

Companion Animal Specialist 
Sales Expert/Floor Associate 
• Utilized various techniques to train dogs for performance and obedience, as well as educate owners on basic techniques to use in various environments. Performed animal care duties including but not limited to grooming assistance, bathing assistance, general husbandry of exotic and domestic animals, medication administration, record keeping of health statistics, and habitat maintenance. Also educated consumers on the care and well being of these animals and provided retail customer service for a large scale retail pet supplier. Handled all aspects of the retail experience, including register applications, money handling, and inventory management.

Outbound Sales Associate

TCIM Services
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Norman, OK
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September 2006 to October 2007

Performed telesales and outbound sales of products for major credit card companies and utilized general office skills to organize and secure clients.

Direct Care Specialist

J.D. McCarty Center for Children
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Norman, OK
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June 2005 to January 2006

Instilled characteristics of activities of daily living in children with multiple levels of developmental disabilities. Worked closely with a diverse and large number of children throughout the past three years in a group home setting, educating and assisting them with the skills and knowledge necessary to potentially live independently. This position also involved extensive record-keeping and coordination with a full staff of medical professionals to ensure the utmost of care was given at all times.

Customer Service Representative

Client Logic, INC
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Norman, OK
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August 2004 to June 2005

Provided exemplary customer service for Chase credit card customers in an inbound telephone service setting Assisted customers with maintenance and solved problems associated with their accounts.

Education

A.A.S. in Veterinary Technology

Oklahoma State University -
Oklahoma City, OK

March 2013 to Present

High School Diploma

Broxton High School -
Fort Cobb, OK

March 2003

Skills

Proven technical and procedural strength in client acquisition and client retention, as demonstrated in employment history.Excellent data entry skill-set with typing speed of 80+ accurate words per minute and 10-key speed of 50+ WPM. Expert proficiency in all Microsoft programs and applications, including but not limited to MS Word, Excel, Access, Outlook and Powerpoint. Expert organization, time management critical thinking and problem solving abilities, with firm utilization of creative and innovative means.Proven client relations background, characterized by superb communicative interpersonal relations and numerous professional commendations for client satisfaction.Strong knowledge and competency in veterinary medicine and surgical protocol with experience in all aspects of veterinary assistance and technical procedures.

Additional Information

SUPPLEMENTAL INDEX OF APPLICABLE EXPERIENCE: 
 
Canine Behavioral Modification and Education Consultant  
(Ongoing) 
Educated and assisted clients with the knowledge necessary to train, maintain, and care for their canine companions. Explained canine learning theory, demonstrated to clients the proper techniques and skills needed to bring out the best in their dogs. Worked with obedience training, simple commands, and tricks, dependent on each client’s needs.  
 
Poplarville Veterinary Clinic  
Fall 2000 - Spring 2002 Poplarville, MS.  
Dr. Gail Harris, DVM 
Took on various roles in a veterinary hospital setting. Worked mostly as a kennel tech, cleaning kennels, assisting with animal care, providing food, water, and supervising animals in the veterinary setting. Supervised dogs in the dog run, and assisted with cleanup as necessary. 
 
Hands Helping Paws, INC. 
February 2012 – September 2012 Norman, OK 
Ms. Sue Mobeley – Director 
Volunteer animal handling experience for a feline focused rescue organization. Utilized technical veterinary knowledge and medical technique to support the critical rehabilitation of feral and semi-feral cats for placement in forever homes. Assisted in any support position needed and participated in the daily husbandry duties necessary to maintain a healthy environment for the rescued cats involved in our organization. 
 
INDEX OF PERSONAL AND PROFESSIONAL REFERENCES:  
 
*Mr. Harry O'Daniel Direct Care Specialist 405-410-9803 
*Ms. Heather Nisbett State of Oklahoma 405-364-1886 
*Mr. Jeffrey Burns Social Services 541-829-9808 
*Ms. Lacy Hargrove Customer Service 405-548-7149 
*Mr. Antonio O’Neal Sales/Customer Service 504-957-9036 
*Mr. Richard Bolgiano MWD Engineer 601-569-3661 
Mr. Bryan DuCharme IT Consultant 405-698-4737 
Mr. Ivan Roa Customer Service 405-367-9420 
Ms. Gina Hamilton Customer Service 405-543-5030 
Mr. Justin Dawkins Electronics Technician 918-805-9016 
 
( * denotes professional affiliation )