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Renai Anderson

Switchboard Operator, Gsr - Litchfield Beach Golf Resort

Pawleys Island, SC


To obtain a challenging position utilizing my professional skills, and encourage growth with the opportunity for advancement.

Work Experience

Switchboard Operator, Gsr

Litchfield Beach Golf Resort

February 2014 to Present

Guest Reservations 
Front Desk check in 
Switchboard operator 
Processed reports 
Processed lost & found inquiry 
Handle complaints 
Process bill reprints 
Handled guest requests

Customer service/Customer Escalations

Fresh Market
Pawleys Island, SC

May 2013 to Present

Handle purchases 
Processed refunds, returns, exchanges 
operated cash register, cash, debit, credit, check transactions

Mobile Consultant

Best Buy

January 2013 to February 2014

Wireless Consultant 
Myrtle Beach, SC 
Wireless sales consultant 
Customer engagement 
Wireless activations 
Processed, debit, credit, check, transactions 
Processed returns, exchanges, refunds 
Handled customer complaints 
Operated cash register 
Handled incoming & outgoing calls

Customer Financial Specialist

Residential and Commercial

April 2009 to April 2009

Made inbound and outbound calls. 
Collect on new and existing accounts. 
Process credit card & check transactions. 
Temporary suspend and restore accounts. 
Deescalated calls, processed credits, 
Effective negotiation skills

Promotion Senior Representative

Verizon Wireless
Wilmington, NC

December 2006 to December 2006

Customer Service Representative

Verizon Wireless
Alpharetta, GA

February 2005 to December 2005

Account manager, Handled escalations. 
Processed price plan Wireless changes. 
Processed payments and credits. 
Activated troubles hooted and programmed 




May 1995

Additional Information

SKILLS: Administrative, WindowsExcel, NCR 
Register, Windows95-98,Oracle