Pawleys Island, SC
To obtain a challenging position utilizing my professional skills, and encourage growth with the opportunity for advancement.
Switchboard Operator, Gsr
February 2014 to Present
Front Desk check in
Processed lost & found inquiry
Process bill reprints
Handled guest requests
Customer service/Customer Escalations
May 2013 to Present
Processed refunds, returns, exchanges
operated cash register, cash, debit, credit, check transactions
January 2013 to February 2014
Myrtle Beach, SC
Wireless sales consultant
Processed, debit, credit, check, transactions
Processed returns, exchanges, refunds
Handled customer complaints
Operated cash register
Handled incoming & outgoing calls
Customer Financial Specialist
April 2009 to April 2009
Made inbound and outbound calls.
Collect on new and existing accounts.
Process credit card & check transactions.
Temporary suspend and restore accounts.
Deescalated calls, processed credits,
Effective negotiation skills
Promotion Senior Representative
December 2006 to December 2006
Customer Service Representative
February 2005 to December 2005
Account manager, Handled escalations.
Processed price plan Wireless changes.
Processed payments and credits.
Activated troubles hooted and programmed
BACHELOR OF ARTS
SKILLS: Administrative, WindowsExcel, NCR