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Richard Normand

Assistant to Facilities Security Officer - IBM

Finleyville, PA

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Experienced Facilities Contract coordinator and certified Assistant Facilities Security Officer with a positive can do attitude. Strong commitment to safety, quality and client satisfaction. A commitment to protect national security interest and intellectual property. A devotion to continuously improving processes and procedures with Lean manufacturing principles. Excellent interpersonal communication skills. Action-oriented with strong ability to communicate effectively with co-workers, clients and executives.

Work Experience

Assistant to Facilities Security Officer

IBM
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Essex Junction, VT
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2009 to Present

for IBM Government security programs. 
• Process individuals requiring back ground clearances using Jpas, E-qip, Finger printing, security briefing of new applicants and debriefings. 
• Assist IBM Security department with providing security for Government Officials, corporate officers and special guests.

Contract Coordinator

IBM
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Essex Junction, VT
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2008 to Present

Responsible for oversight of Manpower Inc, Compass Group and Pitney Bowes contracts. 
• Manage third party vendor contracts to ensure contract deliverables are met and Company interests are maintained. 
• Monitor vendor compliance and oversee daily activities, including but not limited to, staffing, monitoring and responding to customer complaints and on-site inspections. 
• Serve as primary liaison between IBM Management and vendors. 
• Interface with contract buyer on compliance issues and plans for corrective action. 
• Facilitate and participate in Business Service Department audits. 
• Present Business Services results and activity to Executive Management.

Chemical Technician Specialist

IBM
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1997 to 2008

Responsible for distributing chemicals throughout the plant and ensuring compliance with safety & departmental procedures. 
• Served as backup to the department's chemical analyzer. 
• Additional responsibilities included; warehousing, hazardous waste shipping and support. 
• Maintained Chemical Delivery Center Department procedures, manifest and bill of ladings for Audit readiness.

Manufacturing Operator

IBM
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Essex Junction, VT
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1995 to 1997

Responsible for operating chemical mechanical polish and brush clean tools.

Operation Manager

Independent foods, NPC
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Burlington, VT
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1992 to 1995

Managed poultry processing plant. 
• Responsible for overseeing daily production of poultry products. 
• Interfaced with Federal Meat inspector. 
• Responsible for product ordering and dept safety training. 
• Interfaced with management, sales and customers.

Education

Facilities Management

Community College of Vermont

2001 to 2002

Burlington High School -
Burlington, VT

1985 to 1989

Skills

Fork Truck , Burden Carrier . Hazmat Tech level. DoD security clearance.

Additional Information

Software Skills 
Microsoft Windows XP, Excel, Word, Power Point, SAP, Brite, Hyperion/Brio, Jpas, E-qip.