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Disaster Case Manager

Emerging Clinical Mental Health Counselor

Bayonne, NJ


A highly skilled, compassionate, solution-orientated and experienced Clinical Mental Health Counselor providing years of penetrating analytical & therapeutic skills, multicultural awareness & strong research & writing talents, Proficient in case management, risk assessments & intakes, Effective motivator, communicator, problem-solver with an innate ability to establish rapport, build trust & diffuse stressful situations, Competently utilizes treatment modalities in counseling, such as cognitive-behavior therapy, solution-focused therapy, and person-centered therapy, Expertise in crisis intervention techniques & trained in indicators of domestic violence & child abuse, Strong analytical, clinical & interpersonal skills, Affluent knowledge of the DSM 5.

Authorized to work in the US for any employer

Work Experience

Disaster Case Manager

SCO Family of Services
Far Rockaway, NY

October 2013 to August 2015

- Provided direct case management services and advocacy to survivors of Superstorm Sandy 
- Conducted comprehensive intakes and case assessments 
- Developed recovery plans to address unmet needs and updated plans demonstrating results-based and goal oriented accomplishments 
- Passionately aided families towards self-sufficiency by best advocacy practices 
- Utilized knowledge of resources available at all levels of government (federal, state and local 
- Efficiently managed a caseload of 30 + clients, completing 200 + referrals & 60 + services 
- Maintained a working knowledge of clinical standards, policies, and procedures to ensure and safeguard the delivery of quality care 
- Inputted data into Coordinated Assistance Network (CAN) 
- Undertook strategy creation for contingency planning and risk mitigation and reported the progress to immediate Supervisor and Program Director 
- Ensured full compliance with HIPAA and all other regulatory agency requirements 
- Proudly secured over $300,000.00 of federal funding for home repairs, elevation, daily living, mental health counseling, psychotherapy, disaster counseling, substance & addition counseling

Crisis Counselor

NYS Office of Mental Health
Far Rockaway, NY

December 2012 to October 2013

- Collaborated with Federal Emergency Management Agency (FEMA) and the Substance Abuse and Mental Health Services Administration for research and program evaluations - Provided public awareness of psychological illnesses, including Post Traumatic Stress Disorder, Bi-Polar Disorder, (Manic-Depression), Major Depressive Disorder (MDD), Sleep Disorders 
- Provided immediate cognitive and behavioral health, disaster counseling and emotional support to families in an acute mental state from Superstorm Sandy 
- Reduced public health costs by intervening before physical harm, violence or suicide occurred 
- Carried out program management activities such as planning, staffing, budget, program implementation, program development, and quality assurance.

Clinical Intern

Gateway Counseling Center
Bronx, NY

June 2011 to October 2011

- Applied tenets of cognitive-behavior therapy, solution-focused therapy, Rogerian therapy, and psychotherapy - Collectively collaborated with Psychiatrists, LCSW’s and LMHC’s addressing over 50 + patients’ behavioral needs and psychological disorders - Conducted 3 - 5 groups (psycho-educational, therapeutic, recreational, wellness, anger management) per day with 30 + patients in attendance.

Clinical Intern

Pilgrim State Psychiatric Center
Brentwood, NY

January 2011 to April 2011

- Constructively led therapeutic & psycho-educational groups and counseled patients individually 
- Submitted daily progress notes 
- Conducted Mental Status Exams and Risks Assessments 
- Provided Recovery, Relapse Prevention, and Individualized Action Plans, demonstrating results-based accomplishments/goals 
- Counseled patients towards recovery with symptom reduction 
- Assisted patients in developing skills to manage psychiatric illness and better functioning in the community

Office Manager

All Star Auto Repair Inc.
Jamaica, NY

September 2002 to September 2009

Family Owned and Operated All Star Auto Repair opened for business in 2001 - Supervised and personally manage all financial transactions, book keeping and all other miscellaneous activities/services that pertained to the overall functioning of the auto business - Competencies included problem solving, communication, interpersonal skills, maintaining confidentiality - Listened to others without interrupting - Responded well to stressful situations


St. John's University
Jamaica, NY

2006 to 2008

Tutor in Criminology and Psychology.


Master's in Clinical Mental Health Counseling

St. John's University The School of Education

2009 to 2011

Bachelor of Science in Criminal Justice

St. John's University College of Professional Studies

2004 to 2008

High School Diploma

The Mary Louis Academy
Jamaica, NY

2000 to 2004


Microsoft Office (Powerpoint, Outlook, Word, Excel)


U.S. Achievement Academy 2004 National Award

June 2004

St. John’s University Dean’s List (2004-2011)

President of College of Professional Studies's Honor Society


Graduated Magna Cum Laude Bachelor's Degree of Science

May 2008

Graduated Magna Cum Laude Master;s Degree of Science in Education

December 2011

American Mental Health Association Member (AMHCA)

Family Development Credential, DYDC

February 2015

Additional Information

Undergraduate Courses Include:  
Penal Law  
Theories of Crime  
Forensic Psychology 
Abnormal Psychology 
Adolescent Psychology  
Criminal Procedure Law 
Criminal Justice Counseling  
Reading/Interpreting Legal Documents  
Women in the Criminal Justice System  
Graduate Courses Include: 
Career Development  
Research in Counseling  
Multicultural Counseling  
Assessment in Counseling 
Family and Marital Therapy  
Psychoanalytic Psychotherapy  
Counseling Skills and Techniques  
Psychopathology Across Life Span  
Case Concept, TRT Planning & Pharmacology