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Rosanna Jennifer Channan

Master's Graduate in Clinical Mental Health Counseling

Jamaica, NY


Passionate, enthusiastic challenge-driven Clinical Mental Health Graduate and proven professional with penetrating analytical skills, multicultural awareness, strong research/writing talents and exceptional aptitude for growth and development. Competent, dependable, cheery and stylish personality.

Authorized to work in the US for any employer

Work Experience

Crisis Counselor

NYS Office of Mental Health
Far Rockaway, NY

December 2012 to December 2013

The New York State Office of Mental Health has created the Project Hope Crisis Counseling Program to assist individuals, families, and groups impacted by the disaster caused by Hurricane Sandy in October 2012. Project Hope offers free and confidential supportive counseling, immediate behavioral health, conducts outreach within affected areas and flood zones, and provides public education services to Hurricane Sandy disaster victims in New York City and Nassau, Suffolk, Rockland, and Westchester Counties. Project Hope is funded by the Federal Emergency Management Agency (FEMA).

Clinical Intern

Gateway Counseling Center
Bronx, NY

June 2011 to October 2011

More than 20 years ago, Gateway (GCC) was founded on the principle that all individuals -- including those with developmental disabilities and/or mental illness -- deserve to live happy, productive, independent lives. GCC serves thousands of clients by pioneering innovative programs that speak to them not only as individuals, but as shareholders in the larger community around them. All of the therapeutic and educational groups -- from a wide range of Areas of Interest -- are designed for people across the entire spectrum of disability.  
At Gateway I was given the privilege to collaborate with supervisors, licensed social workers, and the medical doctor on board, to address patient’s behavioral, social/emotional and psychological difficulties. I also conducted research and program evaluations, counseled patients individually and in groups and, performed administrative duties. Further responsibilities included leading three groups a day, applying the tenets of cognitive-behavior therapy, solution-focused therapy and Rogerian therapy, and formulating goals and individual recovery plans with patient’s social workers. Please feel free to contact previous supervisor, Michael Townsend Executive Director of OPWDD Services (917) 699-5919.

Clinical Intern

Pilgrim State Psychiatric Center
Brentwood, NY

January 2011 to April 2011

Pilgrim Psychiatric Center, formerly known as Pilgrim State Hospital, is a state-run psychiatric hospital located in Brentwood, New York. At the time it opened, it was the largest hospital of any kind in the world. Pilgrim Psychiatric Center provides a continuum of inpatient and outpatient psychiatric, residential, and related services. Inpatient. The focus of treatment is rapid recovery with symptom reduction, access to programs which develop skills to manage psychiatric illness and better function in the community, and active discharge planning and support for individuals returning to community living. Treatment is provided by multi–disciplinary teams of professional and paraprofessional staff offered in individual and group format.  
Responsibilities as a clinical intern at Pilgrim included conducting therapeutic groups and individual sessions with patients, utilizing various treatment modalities such as cognitive-behavior therapy and solution-focused therapy and writing progress notes. I collaborated with supervisors, licensed social workers and the psychiatrist during staff meetings to discuss patient’s relapses, recoveries, clinical assessments and progress. Lastly, I conducted Mental Status Exams, Risks Assessments, updated Individualized Action Plans, and monitored urine toxicology screenings according to legal mandates. Please feel free to contact previous supervisor, Dana Calixte, LMSW, CASAC-T (516) 302-5645.

Office Manager

All Star Auto Repair Inc.
Jamaica, NY

September 2002 to September 2009

Family Owned and Operated All Star Auto Repair opened for business in 2001. Responsibilities were to supervise and personally manage all financial transactions, book keeping and all other miscellaneous activities/services that pertained to the overall functioning of the auto business. Competencies included: Problem Solving- Identify and resolve problems in a timely manner. Customer Service- Manages difficult customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments. Interpersonal Skills- Maintains confidentiality; Listens to others without interrupting. Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Reads and interprets written information. Business Acumen- Understands business implications of decisions. Over a seven year duration at All Star, I have grown tremendously in knowledge with clerical/managerial work, as well as becoming quite familiar with the mechanical aspect, whether it was conducting NY State inspection of the vehicles or running auto diagnostic tests. Please free to contact Harold Carl as a professional reference (718) 285-2328.


St. John's University
Jamaica, NY

2006 to 2008

Tutor in Criminology and Psychology.


Master's in Clinical Mental Health Counseling

St. John's University The School of Education

2009 to 2011

Bachelor of Science in Criminal Justice

St. John's University College of Professional Studies

2004 to 2008

High School Diploma

The Mary Louis Academy -
Jamaica, NY

2000 to 2004


U.S. Achievement Academy 2004 National Award

June 2004

St. John’s University Dean’s List (2004-2011)

Phi Eta Sigma, National Honor Society (2004-2011)

President of College of Professional Studies's Honor Society (2007-2008)

Graduated with B.S Magna Cum Laude from St. John’s University (2008)

May 2008

Graduated with M.S. Magna Cum Laude from St. John’s University (2011)

December 2011

American Mental Health Association Member (AMHCA) 2009-2011

Obtained certified Malpractice Insurance

Additional Information

Undergraduate Courses Include:  
Penal Law  
Theories of Crime  
Forensic Psychology 
Abnormal Psychology 
Adolescent Psychology  
Criminal Procedure Law 
Criminal Justice Counseling  
Reading/Interpreting Legal Documents  
Women in the Criminal Justice System  
Graduate Courses Include: 
Career Development  
Research in Counseling  
Multicultural Counseling  
Assessment in Counseling 
Family and Marital Therapy  
Psychoanalytic Psychotherapy  
Counseling Skills and Techniques  
Psychopathology Across Life Span  
Case Concept, TRT Planning & Pharmacology