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Administrative Assistant

Administrative Assistant - Scales Medical Technologies

Baldwin, NY


Work Experience

Administrative Assistant

Scales Medical Technologies
Carle Place, NY

March 2013 to Present

Interfacing with customers via telephone, email, fax, etcetera 
• Enter service calls into the computer 
• Equipment & Parts Order processing 
• Generate & follow up on quotations 
• Maintain various schedules 
• Invoices & warranty claim processing 
• Dispatch Field Service Technicians 
• Follow up on open quotes with Sub-Contractors  
• Obtain information/research on service parts requests 
• Research Dodge reports database for new construction projects 
• Appointment setting with General Contractors and Sub-Contractors 
• Customer mailing & email campaigns 
• Initiate forms and letters for new marketing campaigns 
• Write up and put together Annual Testing Reports 
• Write up and put together Annual Verification Reports 
• Run invoice aging report 
• Contact customers with regards to outstanding invoices 
• Create excel spreadsheets to monitor outstanding accounts 
• Create excel spreadsheets to monitor deficiencies in system

Administrative Assistant

Premier Dental
Lynbrook, NY

September 2012 to March 2013

Heavy phones 
• Extensive customer service 
• Schedule appointments for patients 
• Work closely with doctors 
• Filing 
• Follow up with patients and other providers to ensure the best quality of treatment 
• Ability to multi-task 
• Extensive knowledge of Microsoft Word, Excel and Publisher 
• Billing 
• Opening and closing patients charts 
• Knowledge and use of Dentrix G4 software 
• Send approvals and estimation of benefits to insurance companies 
Sky Athletic Club 
Rockville Centre, NY 
Front Desk Lead 
• Marketing including but not limited to running and orchestrating fundraisers 
• Creating and organizing potential sales leads for Management and Sales Team 
• Extensive knowledge of such computer programs as Microsoft Word, Excel, Publisher 
• Varied use of Constant Contacts in order to reach out to both members and potential members 
• Sales including writing up contracts, touring and entering all new data information 
• Extensive use of Data Trak including imputing and exporting data 
• Heavy Phones, typing 
• Large emphasis on Customer Service 
• Reporting on all membership information including usage, billing, personal information 
• Designing Sales Posters advertising both classes and any changes or additions in health club 
• Preparing billing statements for health insurance company for reimbursement for member 
• Organizing and utilizing class information for both billing and attendance 
• Outreach in the community as a form of marketing including speaking at schools 
• Responsible for Inventory and ordering more inventory for club 
• Varied use of such outreach programs including Web & Beyond 
South Shore Fitness 
Oceanside, New York 
Front Desk Manager 
• Heavy Phones, typing, extensive customer service 
• Preparing billing statements for health insurance companies. 
• Responsible for running reports on membership information including but not limited to usage, billing, and personal information. 
• Extensive sales, letters, emails, and all cancelation services. 
• Filing, initial sign-up, extensive use of Microsoft Excel, Microsoft Publisher, and Microsoft Word. 
• Dictation, designing sales posters signs advertising both classes and changes in fitness center

Sales Associate

Ann Taylor
Garden City, NY

February 2008 to June 2009

Provided customer service in fast-paced retail environment 
• Worked with others as a team 
• Extensive register experience included but not limited to sales and shipping from various stores to clients 
• Worked in the stock room doing intake as well as organizing area

Legal Secretary

Yankowitz Law Firm
Great Neck, NY

September 1996 to August 2000

Prepared Bills of Particulars, Summons & Complaints, initial sign up and filing No-Fault applications. 
• Preparing Affirmations in Oppositions 
• Heavy Typing and Dictation 
• Extensive use of dictaphone 
• Setting up new insurance claims 
• Heavy contact with clients 
• Heavy phones including operating a large board 
• Extensive files and organization skills 
• Extensive use of WordPerfect


John Jay College -
New York, NY
Valley Stream Central High School -
Valley Stream, NY

Additional Information

Computer & Office Skills 
• Familiar with the following computer programs: Word Perfect, Microsoft Word, Excel, Westlaw, SAGA, Outlook, Publisher, Adobe Acrobat.Data Trak, Web & Beyond, Constant Contacts and Dentrix G4 
• Clerical and legal experience including but not limited to dictaphone, short hand, case management, one on one work with both insurance companies, patients, and legal clients. Familiar with various legal documents ie, Affirmations, EBT, Discovery and Opposition Motions, etc. Ability to work as a team member and leader.