A degreed individual with more than fifteen years of sales and management experience in the consumer products industry.
Demonstrated record of leadership within a team environment while achieving sales objectives.
A decorated military veteran and Eagle Scout with a demonstrated ability to set and attain highest standards of performance.
Large Format Sales Representative
February 2010 to Present
Responsibilities include: development of all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service. Responsible for ongoing rotation and stocking of product on the shelves and displays, in coolers, vending equipment, and store's backroom. Sell and build incremental displays to stimulate sales and new package distribution. Execute corporate programs through point of purchase materials such as pricing signs, banners and program promotional materials. Manage inventory and place orders for delivery. Sell and execute placement of equipment and sell sufficient product inventory. Maintain and increase shelf facings, clean shelving and rotate product. Provide excellent service to assigned accounts; create and maintain goodwill with all customers.
Executive Security Consultant
January 2008 to January 2010
Responsibilities include: company sales cycle through installation, service, and billing of all accounts. The sales cycle includes prospecting, relationship development, solution design, presentations, providing proposals, negotiating terms and executing agreements. Daily activities included telephone prospecting, cold calling, relationship development and program execution with local law enforcement, engineering a solution design, presentation development and executing contractual negotiations into documentation. These accounts included intrusion, access control, video surveillance and fire detection. Certified in High Security (UL2050) account design and development with government clearance. Exceeded year to dates expectations for 2008.
May 2007 to January 2008
Responsibilities include: Execute Sales in all phases of Healthcare Retail Business Consulting and Implementation. These implementation areas include Healthcare Retail Analysis, Business Plan Sales, Retail Implementation of Stores, Ecommerce, Direct Marketing and Medical Spas. Daily activities included: telephone prospecting, internet presentations, scheduling and completing onsite retail analysis, presenting solutions to healthcare system executives, providing proposals, negotiating terms and executing agreements for services.
April 2004 to May 2007
Responsibilities include: executing a sales plan of business to business sales within a defined geographic territory. Daily activities included: telephone prospecting, in person prospecting, scheduling and completing first time visits, completing needs analysis, presenting solutions, closing the sale, measuring wearers and installing new business.
Responsibilities include: the daily operations of 8 routes, handheld champion, staffing and operational coordinator for 40 routes, and a member of the targeted selection team.
Grew district from one of the bottom three in Southern region to one of the top ten in the company in less than one years time.
Growth over prior year at least 12% for the past six months.
Controllable issues and loss and ruin in balance for over six months.
Created sales recognition program to drive for market center sales contest
2006 to 2006
A member of the District Manager Onboarding Content Review Team.
January 2003 to February 2004
Responsibilities include sales, marketing, customer service, internal operations and process improvement. A small family business with currently two shops and one HorsePower sales store.
August 2002 to January 2003
Employed through a staffing company for Pepsi in Tampa as a lease driver. Transported goods to other Pepsi locations, large format grocery accounts and brought in raw materials.
Unit Leader for Zephyrhills Natural Spring Water, Home and Office Service
March 2001 to August 2002
Hired to develop route sales representatives, manage execution and growth of the business.
Evaluate, stimulate, and lead performance among Zephyrhills employees including coaching route sales representatives on sales skills, service standards and safety.
Back up staff on servicing accounts with products, setting up of new customers, competitive pricing, and supporting them to execute advertising promotions.
Provided leadership and support to route reengineering process by design of grocery format route and development of 36 sales routes.
Raised Pet distribution from 7 to 13% while increasing volume and revenue in two months of 2001 fiscal year.
Managed 40 direct reports while balancing work loads between routes on a daily basis through teamwork and daily communication.
Member of route team, market team and hiring team.
Received praise for being the best division and market in the company in service key performance indicators. Tampa branch was in the top 15 and my unit was among the top ten in the company.
Territory Sales Manager
March 1999 to March 2001
Convenience format with retail chain and independent stores.
Promoted to direct Pepsi initiative and growth plans among major chains and independent accounts in the Orlando territory, which includes selling promotions, displays and shelf space, maintaining a working relationship with retail management staff, and resolving customer issues and complaints.
Evaluated and stimulated performance among Pepsi employees including coaching staff on sales skills, training, and safety.
Back up staff on servicing accounts with product, resetting displays and shelf space, and assisting them to execute advertising promotions.
Sold, designed, and built creative displays for numerous high volume accounts.
Responsible for all grand openings of large format stores in the sales unit including selling promotional displays, equipment placement , parity-or-better shelf space, and initial relationship development for individual stores.
Managed 12 direct reports while enlarge format retail division with 60 accounts.
Managed 7 direct reports while in convenience format division with over 500 accounts.
Transferred from Baltimore, Maryland and promoted to provide labor coverage and seven days per week staffing of more than 180 employees in one unit and developing staff planning for the entire sales force, current and future. Also asked to create and improve processes in day-to-day operations, with direct responsibility for all hourly labor dollars spent in the sales unit and the units share of overall bottling group.
Worked with the H.R. Manager to create and plan all recruiting activities to include attending job fairs, organizing open houses, writing news paper ads, creating employee referral awards.
Directly managed and assured a high level of customer service by 20 weekend merchandisers and 15 customer representative trainees.
As the only merchandising manager for the unit, provided support that included fulfilling any position in the sales force ( i.e., bulk driver, route sales, bulk sales, resets, etc.) and served as Sunday manager for all of Pepsi Orlando.
Developed training programs for newly hired customer representative trainees and merchandisers.
Used out of the box ideas to get unit fully staffed such as using Employment Services to immediately employ good candidates and started to recruit military personnel exiting the Army. Pepsi has now developed the recruiting of military personnel leaving the Army into a national program.
H.R. Manager received national Pepsi recognition for becoming fully staffed and maintaining a low turn over for 1999.
March 1995 to March 1999
Responsible for all day-to-day operations in the territory including daily staffing for the entire sales unit, creating sales quotas, training and support to all route salesmen, and process development and improvement
Interviewed and ran the selection process for all new hires.
Surpassed sales quotas in 9 of 13 periods in 1998 and 10 of 13 in 1997.
Won Territory of the Year out of six territories in the Baltimore Market.
Hired, trained, and rapidly promoted to become a top-ranking Account Manager with 11 high volume grocery stores in Baltimore City.
Responsibilities included all aspects of customer service between Pepsi and the stores, supervision and training of 3 merchandisers, equipment movement, and a quota of a minimum of 5% sales increase for each store.
Exceeded sales quotas in every store, attaining minimum 12% increases in 9 stores, and as much as 70% in 2 others(first eight periods of 1996).
Experience overall route increase of 26% without any new customers.
Named Salesman of the Year in Pepsi Baltimore in 1996.
As Customer Representative, grew route in Anne Arundel County by 43%, top in Baltimore in 1995.
B.S. in Criminal Justice