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Scott Doss

Inflight Services - ExpressJet Airlines

Little Rock, AR

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Work Experience

Flight Attendant

ExpressJet Airlines
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2005 to Present

*Performed preflight inspections of aircraft cabins and onboard safety equipment. 
 
*Maintained food & beverage supply inventories and performed scheduled services. 
 
*Created comfortable flight atmospheres, while ensuring compliance with FAA safety regulations. 
 
*Provided special assistance for unaccompanied minors and passengers with disabilities. 
 
*Directed and assisted passengers during emergencies.

Reservations Agent

Pier House Resort & Caribbean Spa
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2003 to 2005

*Booked hotel reservations for travel agencies, wholesale internet services, groups and individuals. 
 
*Maintained comparative daily rate schedules for competing hotels. 
 
*Processed print and e-mail confirmations for distribution. 
 
*Trained new-hire reservations agents.

Editorial Manager

JCPenney Corporate Headquarters
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2002 to 2003

*Wrote and edited advertising copy for Company retail and special projects. 
 
*Ensured copy adherence to Company policy, brand and style.

Assistant Copy Chief

JCPenney Corporate Headquarters
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1996 to 2002

*Wrote and edited advertising copy for Company catalogs and internet. 
 
*Ensured copy adherence to Company policy, brand and style. 
 
*Trained junior copywriters and edited their work.

Senior Copywriter

JCPenney Corporate Headquarters
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1989 to 1996

*Wrote and edited advertising copy for Company catalogs and internet. 
 
*Ensured copy adherence to Company policy, brand and style. 
 
*Trained junior copywriters and edited their work.

Copy Editor

JCPenney Corporate Headquarters
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1988 to 1989

*Verified Company catalog copy for compliance with FTC guidelines. 
 
*Maintained files regarding legal indemnification (trademarks and claims). 
 
*Ensured copy adherence to Company policy, brand and style.

Flight Attendant

American Airlines
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1985 to 1988

*Performed preflight inspections of aircraft cabins and onboard safety equipment. 
 
*Maintained food & beverage supply inventories and performed scheduled services. 
 
*Created comfortable flight atmospheres, while ensuring compliance with FAA safety regulations. 
 
*Provided special assistance for unaccompanied minors and passengers with disabilities. 
 
*Directed and assisted passengers during emergencies.

English & Drama Teacher

Mt. Pleasant High School
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Mount Pleasant, TX
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1984 to 1985

*Taught courses in English, speech communication and drama. 
 
*Directed plays for school productions and interscholastic competitions.

Education

Graduate Work toward Master of Arts in Communication

University of Arkansas -
Fayetteville, AR

1983 to 1984

Bachelor of Arts in Speech Communication & Drama

University of Arkansas -
Fayetteville, AR

1980 to 1983

Bachelor of Arts in English

University of Arkansas -
Fayetteville, AR

1974 to 1978

Skills

Copy Editing, Writing, Proofreading, Project Management, Customer Service, Teaching, Acting, Public Speaking.