Post a Job Sign in

Shannon Best

Management - Transportation and Customer Service

Hartsville, SC

-

Work Experience

Distribution Center Supervisor

Citi Trends Distribution Center
-
Darlington, SC
-

2010 to 2011

Citi Trends, Inc. is a value-priced retailer of urban fashion apparel and accessories for the entire family. The Darlington distribution center helps support over four hundred sixty (460) retail stores across the north and southeast, including Texas and California. 
 
Supervised distribution center of full time and seasonal associates. Responsibilities included issuing work assignments to associates, preparing daily and monthly reports, planning daily activity based upon allocated orders, planning staff and temporary labor as needed, interviewing applicants, training associates, provided counseling, and monitoring attendance, production and quality for each associate. Monitored workflow and backlog and took appropriate action to remedy any issues to prevent future liabilities for company stores. Handled special projects and assignments. Monitored activities through Warehouse Management software.

Supervisor / Planner

Ard Trucking Company, Inc
-
Darlington, SC
-

2006 to 2010

Ard Trucking Company is a transportation management company. Customer relations included Nestle, Smurfit Stone, International Paper Company, Sonoco Products Company, Motts, Johnson Controls, Hanover Foods, Cititrends, Honda of South Carolina, and numerous other corporations. 
 
Supervised and monitored load planning for drivers within two terminals (Tennessee and South Carolina). Responsibilities included daily scheduling, organizing, filing freight claims, forecasting, financing, and providing customer service (included broker, existing and potential customers). Dispatched in and outbound shipments. Provided utilization of equipment and drivers. Maintained and monitored data entry, fleet (tractors and trailers) locality and shipments through utilization of Maddocks mainframe. In addition, provided sales to implement new business development.

Owner

Best's Road House Food & Spirits
-
Hartsville, SC
-

2004 to 2006

Best's Road House Food & Spirits was a sports bar and full service restaurant. 
 
Operated and managed restaurant. Provided sales and service. Responsibilities included new business development, entertainment, daily inventory control, staffing, scheduling, financing, daily audits, opening and closing procedures, payroll, and accounts receivable and payable.

Customer Sales and Service

Young's Pecan Company
-
Florence, SC
-

May 2004 to May 2005

Young Pecan Company was a privately held first stage processing company that procured, shelled and marketed a broad line of pecan products to both domestic and international customers. The corporation ceased southeast business operations May 2005.  
 
Provided sales and service to national consumers (wholesale and retail). Customer profiles included most major ingredient users as well as retail and wholesale distribution accounts. Coordinated inventory management in cold storage warehouses throughout the United States. Responsibilities included order entry through AS400 mainframe system, shipping, filing freight claims, invoicing, daily audits, inventory control, pricing, customer contracts, product configuration, and accounts receivable. Also handled shipping and invoicing for major customers through ADX web linked accounts.

Transportation On-Site Manager

Transpersonnel, Inc
-
Timmonsville, SC
-

2001 to 2004

Transpersonnel was a transportation solution provider. The corporation ceased southeast business operations 2004. 
 
Contracted to South East Express, Inc. provided transportation supervision for up to six (6) sites, which included the main consolidation center and three major off-site centers: Honda of South Carolina, North American Container Corporation and North American Assembly. Managed three (3) shifts of up to thirty six (36) drivers, two (2) dispatchers and two (2) transportation coordinators to provide just in time delivery of All Terrain Vehicles, and Personal Water Craft parts for Honda of South Carolina’s production lines (approximately 750 moves per day, on and between sites). Responsibilities included customer service, daily scheduling, administration of employee payroll, organizing, financing, filing freight claims, and fleet management for a minimum of three hundred (300+) dry vans and nineteen (19) tractors/yard tractors. Provided sales to implement new business development. In addition, recruited employees and was responsible for employing and terminating employees.

Assistant Terminal Manager

Ezzell Trucking, Inc
-
Bishopville, SC
-

1998 to 2001

Ezzell Trucking, Inc. was a $10 million transportation terminal consisting of six major divisions. Customer relations included E. I. DuPont, Standard Corporation, International Paper Company, Carolina Turkey, Weyerhaeuser Paper, Prestage Farms, Phillip Morris, Coca-Cola Consolidation Corporation, and Caterpillar. 
 
Managed a base of one hundred twenty five (125) company drivers. Responsibilities included daily scheduling, organizing, filing freight claims, financing, management of driver hours (by use of AS400 mainframe system), and sales for new business. In addition, involved twenty-four hour, seven day per week (24/7) communication with customers (customer service), vendors, and employees as required. Warranted daily Department of Transportation (DOT) compliance and utilization of company equipment and drivers. Supervised two (2) office personnel and oversaw four (4) divisions of the company (Dry Van, Refrigerator, Live Haul Commodities, and 
Over the Road). In addition, recruited employees and was responsible for employing and terminating employees.

Education

Bachelor of Science

Francis Marion University -
Florence, SC

Skills

Interpersonal Communication, Multi Tasking, Organzational, People Management, Resourcefulness, Teamwork and Time Management.

Additional Information

SOFTWARE SKILLS: Proficiency with Windows XP, Microsoft Works/Word, Excel, AS400 Computer Systems, Warehouse Management, Maddocks TL System, EDI/ADX Networking and use of the Internet.