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Shannon Pagan

Sales Manager - Pier 1 Imports

Haledon, NJ


To secure an entry level position with a reputable organization where I can utilize my skills and education.

Work Experience

Client Service Representative

Parsippany, NJ

August 2013 to Present

o Manage clients 
o Exceptional computer skills  
o Work in a group environment to ensure our clients are well taken care of in a timely manner 
o Utilize strong communication skills 
o Inform clients of ADP products and services 
o Successfully completed payroll and tax fundamentals coursework

Sales Manager

Pier 1 Imports
Flanders, NJ

October 2007 to Present

o Sales Lead 
o Guides and coaches junior associates each day while taking on individual tasks, programs, and projects. 
o Job Duties include setting up displays, making decisions to improve our store, all while striving to provide excellent customer service. 
o Sales Associate of the Quarter

Corporate Trainer

Allure Marketing Group
Lyndhurst, NJ

March 2013 to June 2013

o Gained experience in customer relations and selling merchandise 
o Attended daily meetings 
o Trained new Account Executives and delegated tasks

Special Disabilities Note Taker

William Paterson University
Wayne, NJ

September 2012 to May 2013

o Attended classes on a weekly basis 
o Took notes and then copied them for students with disabilities 
o Utilized Microsoft Word, Excel, and PowerPoint to accomplish tasks

Front End Associate

Burlington Coat Factory
Wayne, NJ

November 2012 to April 2013

o Gained experience in customer relations and selling merchandise. 
o Supported the corporate team to help build sales 
o Created and maintained a friendly shopping atmosphere.


Diploma BA in Psychology

William Paterson University -
Wayne, NJ


Client management, computer skills, strong interpersonal skills, cash flow management, and leadership qualities.