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Customer Service Rep

Customer Service Rep

Jacksonville, FL

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Work Experience

Customer Service Rep

Oak St
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Jacksonville, FL
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October 2009 to February 2013 (3 years, 4 months)

Handled heavy call volumes. 
Assist customers indirect contact. 
Schedule appointments with clients 
Submit and Verified all updated data followed by spreadsheet.

Senior Rep

Precision Response Corp
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Jacksonville, FL
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January 2000 to August 2008 (8 years, 7 months)

3100 Philips Highway 
Handle extensive call volumes. 
Dealt with customers regarding negative account statuses. 
Utilized analytical methods to client to instruct/produce positive account relationship through the stabilization of proper payment instruction. 
Obtain/ Verified all documentation through system.

Education

Diploma

Granby High School
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Norfolk, VA

1992 to 1993