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Sharmika Eunice

Customer Service Rep

Jacksonville, FL

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Work Experience

Customer Service Rep

Oak St
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Jacksonville, FL
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October 2009 to February 2013

Handled heavy call volumes. 
Assist customers indirect contact. 
Schedule appointments with clients 
Submit and Verified all updated data followed by spreadsheet.

Senior Rep

Precision Response Corp
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Jacksonville, FL
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January 2000 to August 2008

3100 Philips Highway 
Handle extensive call volumes. 
Dealt with customers regarding negative account statuses. 
Utilized analytical methods to client to instruct/produce positive account relationship through the stabilization of proper payment instruction. 
Obtain/ Verified all documentation through system.

Education

Diploma

Granby High School -
Norfolk, VA

1992 to 1993