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Shiloh Rangle

Administrative Assistant

La Crosse, WI

-

• Strong analytical and applied problem solving skills 
• Proven ability to work well in teams and with the public 
• Excellent oral, written, supervisory, and time management skills 
• Competent when working without managerial supervision 
• Competent in Windows XP computer applications

Work Experience

Beauty Advisor

Kohls
-
La Crosse, WI
-

October 2013 to Present

Responsibilities 
Customer Service, Consultations, Setting new product, executing visual merchandising per monthly visual book, cleaning and maintaining department, utilizing online trainings to educate myself about new and current products. 
 
Accomplishments 
Increased sales, working with other Beauty Advisors to share product knowledge and pass that on to our customers. Trying various brands and products. Communicating to co-workers opinions and product knowledge. 
 
Skills Used 
Customer Service, make-up consultations to customers who requested, Soliciting credit, and email. Merchandising new product and older product when it sells down.

Administrative Assistant II

UPS Freight
-
La Crosse, WI
-

2010 to Present

Processing Bill of Ladings and Delivery Receipts 
Billing accessorial charges  
Researching and resolving OS&D issues daily  
Resolving customer inquiries regarding freight being delivered 
Assigning freight pick- ups to city drivers based on routes assigned 
Prioritizing workload to ensure daily completion of tasks

Assistant Sales Manager

New York and Company
-
New York, NY
-

2007 to 2010

Acting Store Manager for 3 months 
• Ensures daily zone coverage to maximize sales potential 
• Implements the visual presentation direction and updates 
• Assists in Performance Appraisal process 
• Manages approximately 10-15 associates 
• Meets payroll goals and all other controllable expenses 
• Ensures achievement of store metrics on a consistant basis

Primary contact for customer service

Old Navy
-

2006 to 2007

employee hiring, training, operations, management, and inquiries for a clothing retail store with approximately 450 sales per day 
• Managed approximately 50 part-time and full time employees 
• Monitored payroll at store opening and adjusted staff schedules 
• Energized and motivated associates to positively reinforce and execute sales floor work tasks 
• Educated associates about how to drive sales, present merchandise, create visual elements, and replenish products 
• Achieved credit card goals by implementing contests, tracking, and establishing accountability 
• Locked and unlocked facility and beginning and end of business day

Assistant Sales Manager (ASL)

Limited Too
-

2001 to 2005

Primary contact for operations, management, and inquiries for a clothing retail store with approximately 150 sales per day 
• Managed approximately 20 part-time employees 
• Delegated associates with positive verbal feedback that improved customer service capabilities 
• Worked in teams with management to build required floor sets using store atlas 
• Developed strong employee base by recruiting returning customers 
• Maintained product organization in compliance with daily checklists 
 
Limited

Stock Associate (Seasonal)

Limited Too
-

2003 to 2004

Primary contact for stockroom items, shipments, and placing merchandise onto sales floor 
• Organized and categorized stockroom and products in storage areas 
• Processed shipments, unpackaged and prepared items for display 
• Placed merchandise in sales areas following instructions from visual directives and from management

Sales Manager in Training (SMT)

Younkers
-
Appleton, WI
-

1998 to 2001

Primary contact for stock, visual merchandising, sales preparation & setting, markdowns, customer service, and scheduling 
• Reviewed and repriced sale items. Located merchandise displays 
• Prepared unique visual displays using company color requirements 
• Exceeded company goals by encouraging new credit card accounts

Education

Appleton West High School -
Appleton, WI

2000

Skills

Logistics Management, Retail Management