Able to work efficiently and carefully, hard worker and organized, responsible individual seeking for an opportunity to show skills such as: Persuasive, proactive, excellent with open public relationship, expert in computational experience skills and very determined.
Dedicated to ensuring a high lever of customer service at all times, Proficient in MS application (word, excel, PowerPoint), exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people. Able to multitask while remaining professional and courteous in fast-paced dynamic environment.
45wpm typing, multiline phone management. Communication skills (English-Spanish).
Customer Service Associate
2008 to Present
• Handle customer's inquiries, complaints, billings questions and payments.
• Manage a high-volume workload with deadline-driven environment.
• Assisted in the training of new customer service representatives and associates.
2006 to 2008
• Customer service complaints
• Employees schedules
2005 to 2007