Personable and responsible Cashier/Customer Service Representative with 5+ years of experience working in fast paced environments, solid team player with great positive attitude, and motivated to maintain customer satisfaction and contribute to company success.
• Conflict resolution
• Strong organizational skills
• Excellent communication skills
• Multi-phone line usage
• MS Windows/Office proficient
• Types 40 W.P.M
Customer Service Representative
October 2012 to December 2012
Walmart.com Hattiesburg, MS 39401
Duties included taking customer's telephone calls at a high volume, solving customer issues with purchases and customer service, responding to emails, and working with Microsoft office and other software programs daily.
Customer Service Associate
July 2009 to May 2012
601) 584-4066 ext. 804
Lowes Petal, MS 39465
Duties include but are not limited to: Checkout, Returns, processing bill payments and credit card applications, answering store phone (5 lines), phone orders, filing, faxing, and meeting all other customer needs.
September 2007 to April 2009
39401 (601) 544-2100
Duties included Checkout, Returns, answering store phone, stocking sales floor with merchandise, keeping fitting room, personal shopper, counting till at end of each shift.
Diploma in General Studies