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Tamara Hollimon

PATIENT REGISTRATION ASSOCIATE/MEDICAL RECEPTIONIST

Lanham, MD

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I am a successful and accomplish professional with experience and responsibilities in a fast pace work environment. I have the ability to develop, implement, and direct current policies procedures consistent with the organizational goals and commitments.

Work Experience

Medical Receptionist

Rheumatology
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Washington, DC
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April 2013 to January 2014

Responsibilities 
Schedules, meets, greets and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorization. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Administrator, and clinical staff.

PATIENT REGISTRATION ASSOCIATE

Lombardi Comprehensive Cancer Center
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Washington, DC
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July 2010 to April 2012

• Front end customer service. 
• Accurate and complete patient registration in the approved organization electronic scheduling and billing systems. 
• Appointment scheduling, insurance verification, accurate Time-of-Service (TOS) payment processing, and the balancing of all TOS payments using the approved organization electronic scheduling and billing systems. 
• Coordinating new patient appointment forms, Manage the schedules of patient appointment. 
• . Also, provide coverage and team support for the entire hem/oncology Scheduler department as needed.

OUTPATIENT ASSISTANT/MEDICAL SECRETARY II

Georgetown University Medical Center/Lombardi Cancer Center
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Washington, DC
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September 1999 to July 2010

OUTPATIENT ASSISTANT/MEDICAL SECRETARY II  
Hematology/Oncology/Gyn Oncology (3/1998 – 7/2010) 
Georgetown University Medical Center/Lombardi Cancer Center 
 
•Provided the planning, execution, and control of daily operations for the Lombardi Cancer Center medical clinic by retrieving, distributing, and coordinating new patient appointment forms.  
•Managed the schedules for patient appointments including, but not limited to, re-scheduling of appointments and schedule changes of doctors, precertification for admission/chemo.  
•Coordinated with patients regarding the necessary forms, information, and hospital procedures.  
•Managed the daily appointment confirmation calls to all patients.  
•Reviewed and updated daily schedules and laboratory reports.  
•Answered and coordinated directly and indirectly for inquires to a specific department and/or doctor.  
•Facilitated the distribution of office correspondences, memorandums, and patient reports.  
•Reviewed charts for recent physician notes, laboratory, and pathology reports. Prepared necessary patient packets and charts for updated information as needed. Daily control, manage, and coordination for all patient records for the Lombardi Cancer Center department team of doctors.  
•Reviewed laboratory forms and request for the required information. Handled completion of reports and dictations by editing and coordinating in a timely manner to appropriate doctors and/or departments. Also, provided cross-coverage and team support for the entire hem/oncology medical secretaries department as needed. 
•Facilitated in-patient and outpatient appointments, follow-ups, and scheduled appointments.  
•Collected statistical information for Georgetown University hospital, insurance agencies, and research regarding patient demographics, referrals, and co-pays.  
•Received and triaged heavy volume of incoming phone calls to coordinate with the appropriate physician. Effectively handled patients and guest inquiries and concerns regarding hospital procedures.  
•Placed doctor requested SMS lab orders and testing.  
•Copied, faxed, and controlled sensitive patient records for coordination with testing laboratories, clinical trial studies, and insurance agencies.

Education

Medical Billing & Coding

Drexel University -
Philadelphia, PA

2013 to 2014

Medical Terminology at Prince Georges Community College 12/31/09 -
Largo, MD

2009 to 2009

Business

Montgomery College

1994 to 1996

National Education Center

1993 to 1994

Additional Information

QUALIFICATIONS 
 
• Extensive experience in a variety of computer applications, including Microsoft Word, Excel, Outlook, and PowerPoint, Aria. 
• Effective ability to work as a team member or independently on group projects 
• Excellent organizational skills 
• Strong interpersonal and management skills 
• Ability to grasp complex situations, adapt, and learn quickly