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Thomas Maloney

Associate Relations Representative

Bridgewater, MA


Experience directing Risk and HR activities with a broad-ranging background in all facets of mitigating Workers' Compensation claims in a self-insured environment. Hands-on leader with extensive human resource and associate relations experience.Detail orientated, organized, and highly productive.

Work Experience

Associate Relations Representative

Shaw's Supermarkets, Inc

2012 to 2013

Advised management and division HR on discipline and policy interpretation regarding all actions affecting pay, demotions, transfers, warnings and other related actions for non-exempt associates in distribution centers 
• Worked with management and associates to implement ADA and other legally required accommodations to facilitate associate placement 
• Coordinated investigations of grievances, EEO complaints, wage & hour, and hotline calls 
• Developed resolution on associate relations issues within company policy and/or union contract. 
• Referred to Labor Relations for grievances, lawsuits, charges, contract interpretation and discipline to hourly associates

Shaw's Supermarkets, Inc
West Bridgewater, MA

1980 to 2013

Workers' Compensation Claims Specialist

Shaw's Supermarkets, Inc

2005 to 2012

Worked directly with third party administrator to ensure quality claim management in the resolution of each claim 
• Conducted periodic and ongoing reviews of each case to ensure the file was reserved appropriately, documentedtimely and resolved in a cost effective manner 
• Worked with managers to help identify adverse trends and mitigate exposures 
• Coordinated the "return to work" program and ensured that workers'compensation benefits were coordinated with other programs(FMLA, STD, etc) 
• Participated in the quarterly TPA audit 
• Acted as a liaison between TPA and field locations

Talent Management Representative

Shaw's Supermarkets, Inc

2004 to 2005

Partnered with hiring managers to develop a strong comprehension of the position, candidate profile, and associated qualifications and responsibilities 
• sourced, assessed, and placed candidates for consideration in business units

Area Human Resource Manager

Shaw's Supermarkets, Inc

2000 to 2004

Solved problems and resolved conflicts between management and associates in five stores with approximately 150 associates in each location 
• Conducted first level workplace violence, harassment and discrimination investigations 
• Supervised five Human Resource Administrators 
• Implemented market area HR initiatives and programs 
• Ensured compliance with all employment laws through accurate interpretation, legal and ethical personnel procedures

Personnel and Training Coordinator

Shaw's Supermarkets, Inc

1989 to 2000

THOMAS J. MALONEY Cell 617-694-2847


Associates in Business Management

Quincy College -
Quincy, MA

2003 to 2009

Additional Information

Technical Skills: MS Office Suite - Word, Excel, Outlook, Power Point, and People Soft