To use my skills and knowledge to the best of my ability in any work environment, and obtain stability and growth within the company.
November 2013 to January 2014
Sorted outgoing and incoming mail. Used ring scanners to track handled mail. Operated several machines associated with mail sorting.
February 2012 to July 2012
Interviewed, hired and trained employees. Planned and prepared work schedules, assigning employees to specific duties. Ordered merchandise and prepared requisitions to replenish merchandise on hand. Answered customer complaints and inquiries. Responsible for daily cash reconciliation and processing of deposits. Typed documents, data entry and emails.
March 2011 to February 2012
Provided excellent customer service while ringing up customers transactions. Checked in vendor deliveries, accounted for all merchandise coming/leaving the store. Kept coolers, shelves and displays stocked and fronted at all times. Prepared work schedule for employees.
Front Desk Receptionist
February 2007 to March 2011
Checked guests in/out of rooms on time. Addressed customer complaints and resolved any issues. Made reservations, group sales and booked meeting room. Operated switchboard, fax machine, copier, scanner, printer and voicemail. Assisted general manager by making sales calls to increase corporate accounts.
May 2005 to August 2006
Interviewed, hired and trained employees. Planned and prepared work schedules, assigning employees to specific duties. Answered cusromer complaints and inquiries. Replenished merchandise and stoked shelves. Traveled between four stores assisting with layouts, payroll, scheduling, freight, sales and promotions.
Certificate in Office and Computer Skills
Certificate in Computer for Medical Billing
Basic Computer Skills in QuickBooks, Microsoft Word, Excel and PowerPoint 2010.