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Tracy Buttke

Kitchen Cabinet Specialist - Lowes, Inc

Melbourne, FL

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Work Experience

Kitchen Cabinet Specialist

Lowes, Inc
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Melbourne, FL
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October 2012 to Present

Greet customers and assess their needs and to explain how these needs could be met by specific products and services Lowes offers. 
• Answer customers' questions about products, prices, availability, or credit terms. 
• Measure job sites and design kitchens according to space requirements and local building codes. 
• Prepare sales contracts for orders obtained, and submit orders for processing.

National AIA/CES Coordinator

Wausau Tile, Inc
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Wausau, WI
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October 2007 to January 2012

LEED Green Associate 
Inside Sales House Accounts Division 
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services Wausau Tile offered. 
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Also maintain customer records, using automated systems. 
• Answer customers' questions about products, prices, availability, or credit terms. 
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations while emphasizing product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations. 
• Prepare sales contracts for orders obtained, and submit orders for processing. 
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

Cost Estimator

Major Industries, Inc
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Wausau, WI
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June 2004 to October 2007

Analyze blueprints and other documentation as well as consult with clients, vendors and personnel in other departments to discuss and formulate estimates on time, cost, materials, and labor costs. 
• Prepare estimates used by management for purposes such as planning, organizing, and scheduling work while conferring with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates throughout the project. 
• Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops. 
• Set up cost monitoring and reporting systems and procedures for the duration of the project.

Administrative Assistant

Wausau Carriers Inc
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Wausau, WI
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May 2003 to May 2004

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. 
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. 
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. 
• Make travel arrangements for executives.

Production Engineer

Wausau Homes, Inc
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Mosinee, WI
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January 2002 to January 2003

Operate computer-aided drafting (CAD) equipment or conventional drafting station to produce designs, working drawings, charts, forms and records. 
• Analyze building codes, by-laws, space and site requirements, and other technical documents and reports to determine their effect on architectural designs. 
• Obtain and assemble data to complete architectural designs, visiting job sites to compile measurements as necessary. 
• Determine procedures and instructions to be followed, according to design specifications and quantity of required materials. 
• Draw rough and detailed scale plans for foundations, buildings and structures, based on preliminary concepts, sketches, engineering calculations, specification sheets and other data. 
• Lay out and plan interior room arrangements for commercial buildings using computer-assisted drafting (CAD) equipment and software.

Store Manager

Hollywood Video
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Wausau, WI
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July 1994 to May 1999

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. 
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. 
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods. 
• Inventory stock and reorder when inventory drops to a specified level. 
• Instruct staff on how to handle difficult and complicated sales. 
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. 
• Assign employees to specific duties. 
• Enforce safety, health, and security rules. 
• Plan budgets and authorize payments and merchandise returns.

Education

Associate in Architecture and Residential Design

Northcentral Technical College -
Wausau, WI

1999 to 2001