A detail-minded individual combining strong interpersonal and communication skills with experiences in office management, child care and customer service.
June 2012 to Present
Nike Retail Stores June 2012 - Present
Create a fun, energetic environment for our customer.
Knowledge of and contributes to daily sales and KPI targets
Consistently practices STARS MANTRA daily
Consistently perform to operational and merchandising standards.
Partner with teammates on tasks, processes, merchandising and product flow opportunities
Ensure understanding of footwear, apparel and accessories
Support superior standards around store cleanliness and store safety
Acts in accordance with store P&P at all times.
Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations.
Comply with Converse's Harassment Policy and NIKE Code of Ethics
May 2008 to Present
• Scheduling daily appointments.
• Handling phone communication.
• Greeting clients.
• Collecting payments and post accurate record of office charges and receipts into computer.
• Training of incoming staff.
• Ordering office supplies and equipment.
• Collect and distribute mail to clients and staff.
• Data entry.
• Bookkeeping and Accounting
• Routing calls to appropriate individual(s)
October 2007 to April 2008
• Ensuring all company safety procedures is followed.
• Helping students with homework.
• Following academic curriculum.
• Tutoring in all elementary subjects.
• Character education and Character building.
January 2004 to March 2007
• Imputing information in data base.
• Answering company telephones.
• Communicating with customers.
August 2004 to July 2006
BS in Health Science
Expertise in Using Microsoft Tools namely Word, Excel, PowerPoint, Outlook, Access, WordPerfect. Have good English-language skills both verbal and written. Capable of working under pressure and meet deadlines as scheduled with quality work. Appointment Setting. Capable of taking care of customer service activities and also front office management.
Activities, Interests and Achievements
• 4 Years MCJROTC.
• MCJROTC Drill team.
• Marksmanship Award.
• Civil Service Award.
• Varsity Basket Ball.
• Leadership Award.
• Varsity Track and Field
• Color Guard Award