2010 to 2011
As a marketing consultant, it was my responsibility to establish research methodology and designed
format for data gathering, such as surveys, opinion polls, and questionnaires for magazine
h Safeguarded company policy and procedures as well as provided direct support and trained new
h Maintained records related to sales
h Described merchandise and explained use, operation, and care of merchandise to customers
h Totaled purchases, received payment, made change, and processes credit transaction
Customer Service Agent
2008 to 2010
As a Customer Service Agent with IRT, it iswas my duty to locate resources for problem resolution and design best-option solutions for people seeking phone plans.
h Answered inbound sales calls and assisted clients with questions in regards to the various types of T-Mobile plans and its subsidiaries offer
h Safeguard prospective policy-holders information by following proper office protocol
h Developed territory by maintaining business relationships with existing and prospective customers
h Established close client relationships, evaluated regional trends and product strategies, promoted
new products offered to non-policy holders, maintained client service and satisfaction
2008 to 2009
Assisted with facilitating the Supply Systems, Storage Management, and Crucial Timely Logistics
Organization within Publix shipping facility.
h Loaded and unloaded Cargo in order to ensure completeness of load and weight using ramp and fork lift equipment
h Kept records of supplies and materials with the help of computer to which help to refer in future
h Teamed with managers to established and implement just-in-time inventory and stocking level
control program that decreased overall costs
h Handled all staff of company by providing their requirements on daily basis
2007 to 2008
As a sales associate of Roos Dress for Less, it was my responsibility to provide a supportive
environment where I can help the franchise grow in value, by way of my customer service, professional
approach and rapport building.
h Secured register at all times
h Calculate total payments received during a time period, and reconcile this with total sales
h Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change
h Prompt, efficient service with high level of accuracy
Athletic, Motivated, Trained individual with experience in safeguarding confidential information as well
as meeting and exceeding expectations seek a position with a growing company.
I am dedicated, have excellent communication, motivational, interpersonal, and presentation skills. I
am a team player with a firm but fair attitude and a reputation for honesty, integrity, and loyalty.
Seeking to bring further value to your company through learned skills as well as continuing education.
h Security & Emergency Response
h Public Relations and Following Direction
h Use of Force
h Detection, Deterrence, Reporting
h Threat Analysis
h Document Control