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Test Lead(Onshore QA Coordinator)/Business Analyst

Test Lead(Onshore QA Coordinator)/Business Analyst - IBM

Parsippany, NJ


• A dynamic professional with over 11.5 years of experience in the field of Testing. 
• Currently working as Test Lead with over 8.5 years 
• An Out-of-the-Box thinker with a flair for strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms. 
• Competent in implementing effective solutions to the customer needs, with an aim to meet requirements and improve customer contentment. 
• Actively worked in extremely complex environment at all levels. 
• An effective communicator with good presentation skills and abilities in forging business partnerships with Clients/Customers. 
⇨ Total 11.5 Years of work experience in Testing. 
⇨ 8.5 Year of experience as Test Lead. 
⇨ Member of Technical Interview Panel. 
⇨ Member of Audit Committee. 
⇨ Member of New Client Briefing Committee. 
⇨ Part of New Client Floor Visit Committee. 
⇨ Part of QA Audit Team 
⇨ Leading Cross Functional Assignment Initiative for Offshore Team. 
Project Management 
⇨ Involved in doing Estimation and Estimation Review for the task assigned to team. 
⇨ Allocate the Tasks/Assignments to the Team Members in Rational Tool Concern (RTC) and Rational Portfolio Management (RPM). 
⇨ Keep track of resources availability to doing Capacity Planning. 
⇨ Keep track of day to day activities of the Team Members on the task. 
⇨ Maintain Vacation Planner, Training Tracker and HR Plan for the Team. 
⇨ Maintain the Quality documents for the Team to ensure that process are followed. 
⇨ Maintain Application Specific Project Plan (ASPP). 
⇨ Prepare Test Strategy and Test Plan for the Application. 
⇨ Perform Root Cause Analysis (RCA) 
⇨ Conduct Look Ahead Meeting (LAM) for the upcoming Projects.

Work Experience

Test Lead(Onshore QA Coordinator)/Business Analyst


February 2005 to Present

Client is a health care client which provides health care insurance to its customers. Customers are enrolled ion different groups subgroups and plan. The amount that the customer needs to pay for the drugs which they have ordered varies according to the plan in which they are enrolled as Copay, OOPs and deductibles varies according to the plan. 
QA Roles & Responsibilities: 
⇨ Involved in taking Interviews for Organisation and Internal Account. 
⇨ Involved in preparing test plan and test strategy for testing the release assignments. 
⇨ Involved in estimating and reviewing LOE for the assignments. 
⇨ Capacity Planning for team for monthly & communication to Client on available bandwidth. 
⇨ Coordinates with development managers, Project Managers, and QA Analtay to ensure quality management processes are incorporated through all phases of software development 
⇨ Participates in project definition including analysis, user story creation, test plan creation, and design walk-throughs 
⇨ Creates and publishes Test Metrics and dashboards for each project 
⇨ Implements lessons learned into process improvements 
⇨ Involved in assigning the task to the team 
⇨ Involved in daily meetings with the client regarding the status of the assignments. 
⇨ Attending the Traceability meetings with the client regarding the status of the assignments. 
⇨ Attending the BRD and FRD review meetings with the client. 
⇨ Assisting team members in understanding and analyzing the requirement given to the team. 
⇨ Involved in drafting the test conditions as per the requirement. 
⇨ Reviewing the test conditions drafted by the team members as per the requirement before sending it to the client for final approval. 
⇨ Involved in the execution of the test conditions during the test cycle. 
⇨ Involved in reviewing/preparing the Quality Gates for the assignments. 
⇨ Preparing Test Environment, identifying/creating test data. 
⇨ Reviewing the test outputs before sending it to the clients. 
⇨ Opening and keeping track of all the defects opened by the team in Clear Quest defects tracking tool. 
⇨ Representing team in the defect call with the client. 
⇨ Providing QA sign off for all the assignments given to the team once testing is over, and test results are approved. 
⇨ Updating the daily status for the assignments. 
⇨ Assigning regression test conditions to the team. 
⇨ Verifying and monitoring the time claimed by the team members for their respective assignments. 
⇨ Providing time sheets on the weekly basis to the client. 
⇨ Consolidating new functionality test conditions of the team and sending it to the client in order to get them added to regression test scenarios. 
⇨ Identifying Cross functional Project impact across all application. Managing end to end testing delivery. 
⇨ Monitoring & Post Production Analysis of Projects went live in Production. 
⇨ Identifying/triaging Prod errors and reporting to appropriate team 
⇨ Post- production Analysis for Business Process enhancements. 
Business Analyst Roles & Responsibilities: 
⇨ Requirement gathering by interacting with Internal/External Client/Consumers. 
⇨ Arranging sessions with SMEs and Stakeholders for better understanding of requirements, 
⇨ Document Requirement & conducting requirements walk-through with the Business to ensure that all their needs are met and gathered. 
⇨ Business Signoff to baseline the requirements. 
⇨ Develop Logical and Physical data models that capture current state/future state data elements and data flows 
⇨ Performed GAP analysis of business rules, business and system process flows, user administration to be used for the new migration platform 
⇨ Preparing data mapping & field mapping to assist development teams. 
⇨ Presented Design Implementation Approach to Business & Technical Leads. 
⇨ Interacting with the development and testing teams to for Requirement Overview/clarifications. 
⇨ Reviewing Test Cases & Test Results presented by QA team. 
⇨ Assisted the PM in performing Risk Assessment, Management and Mitigation 
⇨ Performed User Acceptance Testing (UAT) & Prod Check-out for variou Applications.


PGDBA in Information Technology-Major, Marketing Minor

ICFAI Business School
Bangalore, Karnataka

2001 to 2003

Bachelor Of Engineering in Mechanical Engineer

Indore, Madhya Pradesh

1996 to 2000

Additional Information

Rational Portfolio Management (RPM) & Rational Tool Concern (RTC), MS Visio, MS Project, MS Access, MS Office 
Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), Business Definition Requirements, 
Business Process Analysis, Gap Analysis, Use Case Modelling & Analysis, Business Environment and Market 
Research Analysis, RUP, OOAD, UML & Business/Data Modeling, Win Runner, Load Runner, Test Director, 
Quick Test Pro, Windows […] DOS, Linux, MS Office Suite, MS Project, TOAD, Adobe 
Photoshop, Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2