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Veronica Blevins

Claims Assistant II

Chattanooga, TN

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To secure a challenging position of growth and responsibility, which would allow me to utilize my skills and experience.

Work Experience

Claims Assistant II

Unitrin Direct Insurance Company
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Chattanooga, TN
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June 2004 to December 2011

Processed all claim subrogation receipts. 
• Generated monthly subrogation reports using Excel for departmental management. 
• Issued refund checks to insured's and claimants. 
• Handled all recorded statements for subrogation and arbitration. 
• Logged incoming customer complaints in database for supervisor distribution. 
• Performed various administrative duties to include processing incoming mail and medical bills for BI adjusters through Workflow Intraviewer. 
• W9's in vendor system. 
• Served as point of contact for each claims office in locating dormant claims in AS400 system.

Microfilm/Imaging Representative

Merastar Insurance Company
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Chattanooga, TN
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September 1998 to June 2004

Microfilm/Imaging 
 
• Scanned and imaged daily documents received from various departments. 
• Performed quality control for documents indexed by other individuals. 
• Researched all company document requests for customer care, underwriting and billing. 
• Headed special projects for company auditors researching documents on lawsuits, depositions for various states.

Teller/Head Teller

First National Bank of Atlanta/Wachovia
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Atlanta, GA
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May 1983 to December 1993

Serviced customers on a day-to-day basis with various transactions as Head Teller. 
• Balanced daily cash drawer with 98% accuracy. 
• Balanced monthly reports for the branch. 
• Ordered cash weekly for vault. 
• Served as floater from bank to bank to cover for vacations or as needed. 
• Sold other banking products to customers.

Education

Diploma in Administrative Assistant

Penn Foster Career School

Associate's in Psychology

Chattanooga State Community College -
Chattanooga, TN