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Veronica Brown

Sr. Apts. Wedgewood Management- Property Manager

Toledo, OH

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To utilize my 10 years of management experience in a professional environment as a Customer Service Specialist, Manager or Administrator.

Work Experience

Sr. Apts. Wedgewood Management- Property Manager

Phillip C. Sims
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Detroit, MI
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September 2010 to March 2011

48215

Property Manager

Lucas Metropolitan Housing Authority
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Toledo, OH
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December 2007 to July 2010

43604

Property Manager

Pinelake Village Cooperative
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Ann Arbor, MI
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February 2007 to November 2007

48103 Huntington Management

Property Manager

Palmer Gardens
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Toledo, OH
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January 2005 to November 2006

43604/Midwest Mgmnt. 2733 Wayman Palmer Dr., Toledo, Ohio 43606

Leasing Coordinator

Palmer Gardens
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Toledo, OH
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January 2005 to October 2005

43606 Responsible for 600 units, housed persons with SPMH utilizing case management analysis, diagnosis and income criteria, liaison between NPI, LMHA, and local community agencies, maintained waitlist, housing placement, marketing, advertising, staff supervision, documentation/confidentiality, evictions, lease signing, pilot program policy & procedure implementation

DBA Midwest Management- Assistant Property Manager

PM One Ltd
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Phoenix, AZ
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March 2002 to January 2005

- Concord Club Apts.(MI), Devon Square Apts.(MI), Phoenix Apartments(MI), Bancroft Village Apts.(Toledo), Riverfront Apartments(Toledo)

Payment Services Consultant

Ameritech Cellular SBC Global
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August 1999 to April 2002

NW HWY ste. 100 Farmington Hills, MI call center Collection Specialist for cellular accounts

Treetops, & Clositers Apts. & Town Homes -Assistant Property Manager

Thunder Hollow Dr
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Toledo, OH
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March 2001 to February 2002

Home LLC- Adult Group Home - Administrative Assistant

Briggs
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Toledo, OH
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March 1995 to June 2001

43620

Marketing Aide Seasonal-contingent work

Northtowne Mall Simon & Simon
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January 1992 to December 1996

promotional marketing, customer svc/information booth, merchandising

Education

legal//Business Administration

University of Toledo -
Toledo, OH

Additional Information

QUALIFICATIONS 
 
• Certified Public Housing Manager (Nan McKay & Associates Inc. Exam) 
• Experienced Management of Section 42, 236 Tax Credit, OFHA, HUD Sec. 8, Multi-family, HCV, & Cooperative Housing, and open market properties 
• Professionally trained (ARM) (Midwest) in Leasing, marketing, management, compliance, certification, waitlists, criteria screening, TRACS submission, SAVE, resident retention, fair housing laws as wll as adult group home & assisted living policy & procedures(ODH) 
• Proficient in various software programs, Yardi, Cams, Emhysis Elite, Cbis, Windows, MS word, Excel 
• Overall abilities include personnel supervision (union & non union) and management, basic accounting & data analysis, budget preparation, procurement, conflict resolution, and customer service, account receivable//payable, maintain records & files, processed evictions, move-in's/out, hearing panel grievances