Post a Job Sign in

Younes Akrouch

Network Administrator - Ellucian at University of Bridgeport

-

Work Experience

Network Administrator

Ellucian at University of Bridgeport
-
Bridgeport, CT
-

February 2011 to Present

Lead the Migration of the University Email System Cyrus Mail to Microsoft Exchange 2010: 
• Effectively used resources to configure Distribution lists, alias, Databases, Microsoft 
Exchange PowerShell & Exchange backup. 
• Able to route emails through the legacy open LDAP & Mail to the new environment. 
• Played key role to provide solutions and work around to align the University benefits during the migration. 
• Worked closely with executive, project manager and desktop team to ensure successful 
implementation by providing instructions, how to, processes and feedback. 
• Laid out a project implementation plan for Sophos Enterprise and migration from the McAfee EPO: 
• Automated Sophos installation for the Server Farm and 1200 computers through active 
directory GPO. 
• Effectively configured Sophos Enterprise Security server according to the University 
environment. 
• Played key role in implementing the Barracuda Email Security 600 Appliance: 
• Collaborated with team members to implement complicated configuration to hybrid the 
Barracuda appliance between Cyrus Email System and the Microsoft Exchange. 
• Configured MX records. 
• Successfully migrated and imported settings from Cisco IronPort C350 to Barracuda 600. 
• Chosen to lead the configuration of Barracuda during spam attacks and security alerts: 
• Took ownership of implementing security measures to block and mitigate spam attacks 
• Successfully implement several tools: Rate Control, SFP, Reputation score and logs 
• Administer and manage more than 100 servers: Server 2008, 2003, Ubuntu, RedHat 
• Maintain VM servers using vSphere, vOps, Snapshots, P2V, V2V, vMotion, HA 
• Collaborate the Solarwinds Orion to monitor all the Datacenter servers and address 
alerted issues. 
• Lead the monthly server patching and other maintenance tasks. 
• Highly effective in administrating Active Directory to fulfill the university requirements for each 
department and school using: Scripts, GPOs, OUs, Groups, DNS, DHCP, DFS shares, WSUS updates 
• Standardized equipment and software using Altiris and Deployment server managing and updating more 
than 1200 computers. 
• Ensure network security through applying ACLs and high level configuration of Cisco ASA 5502 
Firewall and PackeLogic QoS appliance. 
• Work as a team player with colleagues to manage and configure more than 350 Cisco switches 
2950/2960G, ASA 5520 and core Switches 6500: 
• IOS configuration and upgrade 
• OSPF configuration, Edge Failover, VLAN and ACL administration 
• Configuration of security features on access and core switches 
• Integration of Cisco VPN AnyConnect. 
• Lead network equipment maintenance and upgrades: SFP, Gbics, Cisco wireless 4400/5508 controllers and hundreds of APs across main campus and remote campuses. 
• Lead the implementation and support of network applications for departments and Schools: 
• University Clinics: Patterson EagleSoft (Upgrade 16), Dexis 9, Dental Aleer Office. 
• Design School: AutoDesk, SolidWorks, Siemens NX8, Rhino 4 & 5, KeyShot, Google 
Sketchup 
• Engineering School: MatLab, Mentor Graphics, CADs, FlexLm apps

QuickBooks, Multipoint Server

Engineering School
-

2011 to 2011

2011 
• Mentored and gently-guided junior staff and faculty on industry best-practices relating to information 
technology, while maximizing the efficiency of technology to their role. 
• Participate in ERTs, Outages & RCAs; Complete and update tasks using ServiceNow

Technical Engineer

Worldwide Tech Services
-
Norwalk, CT
-

May 2006 to June 2010

Lead engineer for front end hardware upgrades for variety of systems: 
• Multivendor hardware support: IBM, Dell, HP and Sony. 
• Servers: Dell PowerEdge, HP Proliant 
• Workstations, Laptops and Thin Clients 
• Responsible for investigating and resolving technical and hardware failures related to customer 
equipment issues. 
• Managed on a daily basis 10-30 technical issues / cases reported; resolved minimum 7 to 10 cases 
daily: 
• Server issues, connectivity and performance issues 
• Pinpoint necessary improvements in order to increase efficiency and effectiveness to computer 
operations. 
• Provide basic and in-depth support for all Microsoft systems: Windows 2000, XP, 7 and server 2003 /2008 
• Attained company goals of increased overall Customer Satisfaction by 95% through team 
collaboration. 
Languages 
• French, English & German (Zertifikat Deutsch from Goethe Institute).

Education

Bachelors of Computer Science

Southern CT State University

May 2008

Masters in Technology Management

University of Bridgeport

Additional Information

CORE COMPETENCIES 
• Strategic thinker • Extensive experience in • Possess extensive knowledge of 
• Fast and Self Active Directory & Exchange LAN/WAN network protocols 
learner • Expert in Windows OSPF, IS-IS, EIGRP, BGP, and MPLS. 
• Team player XP/7/2003/2008/IIS • Practical knowledge: Cisco IOS, CatOS, 
• Project • Skilled in Virtualization & ASA firewall, Wireless Controllers, 
Management & Storage VPN and Monitoring tools: WireShark, 
Planning • Good working knowledge of IDS / IPS Systems, Orion & Netflow. 
• Market Research MS SQL 
Server(2000/2005/2008)