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Younes Akrouch

Network Administrator - Ellucian at University of Bridgeport


Work Experience

Network Administrator

Ellucian at University of Bridgeport
Bridgeport, CT

February 2011 to Present

Lead the Migration of the University Email System Cyrus Mail to Microsoft Exchange 2010: 
• Effectively used resources to configure Distribution lists, alias, Databases, Microsoft 
Exchange PowerShell & Exchange backup. 
• Able to route emails through the legacy open LDAP & Mail to the new environment. 
• Played key role to provide solutions and work around to align the University benefits during the migration. 
• Worked closely with executive, project manager and desktop team to ensure successful 
implementation by providing instructions, how to, processes and feedback. 
• Laid out a project implementation plan for Sophos Enterprise and migration from the McAfee EPO: 
• Automated Sophos installation for the Server Farm and 1200 computers through active 
directory GPO. 
• Effectively configured Sophos Enterprise Security server according to the University 
• Played key role in implementing the Barracuda Email Security 600 Appliance: 
• Collaborated with team members to implement complicated configuration to hybrid the 
Barracuda appliance between Cyrus Email System and the Microsoft Exchange. 
• Configured MX records. 
• Successfully migrated and imported settings from Cisco IronPort C350 to Barracuda 600. 
• Chosen to lead the configuration of Barracuda during spam attacks and security alerts: 
• Took ownership of implementing security measures to block and mitigate spam attacks 
• Successfully implement several tools: Rate Control, SFP, Reputation score and logs 
• Administer and manage more than 100 servers: Server 2008, 2003, Ubuntu, RedHat 
• Maintain VM servers using vSphere, vOps, Snapshots, P2V, V2V, vMotion, HA 
• Collaborate the Solarwinds Orion to monitor all the Datacenter servers and address 
alerted issues. 
• Lead the monthly server patching and other maintenance tasks. 
• Highly effective in administrating Active Directory to fulfill the university requirements for each 
department and school using: Scripts, GPOs, OUs, Groups, DNS, DHCP, DFS shares, WSUS updates 
• Standardized equipment and software using Altiris and Deployment server managing and updating more 
than 1200 computers. 
• Ensure network security through applying ACLs and high level configuration of Cisco ASA 5502 
Firewall and PackeLogic QoS appliance. 
• Work as a team player with colleagues to manage and configure more than 350 Cisco switches 
2950/2960G, ASA 5520 and core Switches 6500: 
• IOS configuration and upgrade 
• OSPF configuration, Edge Failover, VLAN and ACL administration 
• Configuration of security features on access and core switches 
• Integration of Cisco VPN AnyConnect. 
• Lead network equipment maintenance and upgrades: SFP, Gbics, Cisco wireless 4400/5508 controllers and hundreds of APs across main campus and remote campuses. 
• Lead the implementation and support of network applications for departments and Schools: 
• University Clinics: Patterson EagleSoft (Upgrade 16), Dexis 9, Dental Aleer Office. 
• Design School: AutoDesk, SolidWorks, Siemens NX8, Rhino 4 & 5, KeyShot, Google 
• Engineering School: MatLab, Mentor Graphics, CADs, FlexLm apps

QuickBooks, Multipoint Server

Engineering School

2011 to 2011

• Mentored and gently-guided junior staff and faculty on industry best-practices relating to information 
technology, while maximizing the efficiency of technology to their role. 
• Participate in ERTs, Outages & RCAs; Complete and update tasks using ServiceNow

Technical Engineer

Worldwide Tech Services
Norwalk, CT

May 2006 to June 2010

Lead engineer for front end hardware upgrades for variety of systems: 
• Multivendor hardware support: IBM, Dell, HP and Sony. 
• Servers: Dell PowerEdge, HP Proliant 
• Workstations, Laptops and Thin Clients 
• Responsible for investigating and resolving technical and hardware failures related to customer 
equipment issues. 
• Managed on a daily basis 10-30 technical issues / cases reported; resolved minimum 7 to 10 cases 
• Server issues, connectivity and performance issues 
• Pinpoint necessary improvements in order to increase efficiency and effectiveness to computer 
• Provide basic and in-depth support for all Microsoft systems: Windows 2000, XP, 7 and server 2003 /2008 
• Attained company goals of increased overall Customer Satisfaction by 95% through team 
• French, English & German (Zertifikat Deutsch from Goethe Institute).


Bachelors of Computer Science

Southern CT State University

May 2008

Masters in Technology Management

University of Bridgeport

Additional Information

• Strategic thinker • Extensive experience in • Possess extensive knowledge of 
• Fast and Self Active Directory & Exchange LAN/WAN network protocols 
learner • Expert in Windows OSPF, IS-IS, EIGRP, BGP, and MPLS. 
• Team player XP/7/2003/2008/IIS • Practical knowledge: Cisco IOS, CatOS, 
• Project • Skilled in Virtualization & ASA firewall, Wireless Controllers, 
Management & Storage VPN and Monitoring tools: WireShark, 
Planning • Good working knowledge of IDS / IPS Systems, Orion & Netflow. 
• Market Research MS SQL