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Yvonne Castillo

Customer Service

Hollywood, FL

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Work Experience

Customer Service

Superior Meat & Fish
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February 2011 to July 2011 (5 months)

Responsible for all customer service. Developed new customer relations through telephone contact and sales activity. Organized and displayed merchandise.

Office Manager, Entry Systems of Florida

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January 2007 to February 2011 (4 years, 1 month)

Scheduled work assignments. Performed daily data entry. Handled daily consumer phone calls. Assembled gate arms for job orders. 
Set appointments and contacted clients for each work order. Ensured all mail, faxes, and filing was executed.

Store Manager

Nate's Grab
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November 2005 to January 2007 (1 year, 2 months)

n' Go 
Implemented marketing strategies that resulted in increased sales. Responsible for opening and closing procedures on a daily basis. Managed store's inventory. Contacted vendors. Handled cash.

Store Manager

SubCity USA
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July 2001 to October 2005 (4 years, 3 months)

Responsible for opening and closing procedures on a daily basis. Managed store's inventory. Contacted vendors to place orders for purchasing. Handled cash. Prepared food daily. Marketed restaurant by visiting prospective companies within a 10 mile radius.

Farm Owner

Unison Stables Equestrian Facility
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June 1993 to October 2001 (8 years, 4 months)

Cared for thirty-six horses on a ten acre facility. Implemented children's parties. Coordinated activities for equestrian day camp program. Instructed horse riding lessons and trail rides on a daily basis. Administered medication to the horses and maintained horses' overall health.

Education

Business Administration

Broward Community College

1991 to 1993

General Education

Richmond Hill High School

1984

Skills

Professional Dog Groomer

Additional Information

QUALIFICATIONS 
Over ten years experience in customer service. Able to communicate effectively. Detail-oriented. Highly organized individual who is more than capable of representing the organization in a professional manner. Able to work with little supervision and multi-task.