I am seeking a career as a Office Manager / Support Administrative Assistant / Customer Service
Office Manager/Administrative Assistant
February 2013 to June 2014
Office Manager Administrative Assistant to the Property Manager.
Make calls from a Guest Card calling log, from persons that phone in to rent a unit
Performs front office reception and office administration duties on a part time basis.
Take program registration, performs facility reservations and equipment rentals.
Answer telephone and directs calls to the appropriate personnel for action. Provides information and explanations of Mercy Housing programs, facilities, and polices to public and District staff as necessary.
Performs a variety of office assistance assignments, including typing, word processing and document preparation, filing, and updating records.
Ability to communicate with and get along with staff members, volunteers and general public.
Office Assistant through the AARP Program
March 2011 to February 2013
Provides administrative support to Emergency Services Department.
• General Administrative Support with the Disaster & Volunteer Service managers.
• Data entry support, performs various clerical and support functions for the Executive Office staff teams.
• Track all volunteers Assistance Card activity, support.
• Disaster Services Human Resource members in tracking their membership and volunteer services.
• Assisting with internal correspondence via telephone and email, follow up on all volunteer inquiries which provides support to Chapter staff with recruitment of special events. Receptionist support
• Create I.D. badge request process for volunteers from staff Program Manager.
Call Center Representative
August 2009 to January 2012
o Received out bound telephone calls, Research information for clients
o Completed new claim forms and application via intranet
March 2011 to March 2011
o Assistant Office with massive mail extractions,
o Research all information
o Extracting Tax forms and directing to designated bins
August 2003 to August 2008
Through effective communication with staff, and business partners, co-workers, venders and the postial services, FedEx and other associates and utilizing Microsoft Office programs the Administratiave Assistant handled office support. Clerica duties such as typing, editing, and formatting written documents, including but not limited to memorandums, letters and reports. Assist with overall organization of files, project binders, meeting materials, many different types of reports. Assist with making copies, preparing hand-outs and preparing meeting rooms. Assist with arranging meetings and conference rooms and conference calls.
December 2000 to February 2003
o Data Entry, Word Processing, Receptionist,
o Excellent Customer Care Services
o Create and organize a filing system
August 1997 to October 2001
o Data Entry, Fax, Copy, Multi-phone lines, Computer Quattro Pro 7
o Advise team and assist customers with Social Workers and Eligibility Workers
September 2011 to 2012
AA in Liberal Arts
o Knowledge of principles and methods of public and business administrations
o Ability to handle sensitive and confidential assignments with tact and diplomacy
o Performs a variety of administrative, analytical, data gathering, data processing materials
o Make arrangements for large and/or small conferences and/or meetings, knowledge of office management principles
o Secretarial tasks, acting independently and taking appropriate actions on over all matters, methods and procedures
o Office Manager Telephone etiquette Personable Team Player Receptionist